Business Data Management and Tools
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Questions and Answers

What is the first stage of the Supply Chain Management (SCM) process?

  • Return
  • Deliver
  • Develop
  • Plan (correct)
  • Which of the following is NOT a benefit of using Electronic Data Interchange (EDI)?

  • Faster Response
  • Reduced cycle time
  • Low cost
  • Redundancy (correct)
  • Which key uniquely identifies each row in a database?

  • Primary Key (correct)
  • Foreign Key
  • Candidate Key
  • Secondary Key
  • What does CRM stand for?

    <p>Customer relationship management</p> Signup and view all the answers

    A Smart Card typically contains an embedded:

    <p>Microprocessor</p> Signup and view all the answers

    What is the full form of DBMS?

    <p>Database Management System</p> Signup and view all the answers

    Which of the following can you NOT do with a Pivot Table?

    <p>Send emails</p> Signup and view all the answers

    EDI stands for:

    <p>Electronic Data Interchange</p> Signup and view all the answers

    Which of the following is NOT a required argument in the VLOOKUP function?

    <p>Row number</p> Signup and view all the answers

    What type of CRM focuses on the management of sales and marketing processes?

    <p>Operational CRM</p> Signup and view all the answers

    Which of the following is a common risk associated with e-banking?

    <p>Identity theft</p> Signup and view all the answers

    Which of the following best describes a table in a database?

    <p>A collection of rows and columns</p> Signup and view all the answers

    What does the NPV function in Excel represent?

    <p>Net Present Value</p> Signup and view all the answers

    Which of the following is NOT a type of conditional formatting option available in Excel?

    <p>Cell Protection</p> Signup and view all the answers

    Which of the following can be performed through e-banking?

    <p>All of the above</p> Signup and view all the answers

    Which of the following statements about primary keys is true?

    <p>It must contain unique values.</p> Signup and view all the answers

    Study Notes

    Pivot Tables

    • Pivot tables organize and summarize data.
    • Values area houses numerical data, such as sums or averages.

    Supply Chain Management (SCM)

    • SCM encompasses the planning, execution, and control of all activities of a supply chain.
    • The first stage of SCM is planning.
    • Electronic Data Interchange (EDI) benefits include reduced costs, faster response, and shorter cycle times.
    • EDI eliminates redundancy.

    Databases

    • Database Management System (DBMS) manages databases.
    • A primary key uniquely identifies each row in a database.
    • The ECS (Electronic Clearing Services) benefits banks, institutions, and ultimate beneficiaries.

    Excel

    • Excel's Autofill efficiently fills cells with data or patterns.

    Smart Cards

    • Smart cards often contain embedded microprocessors for secure data storage.

    Customer Relationship Management (CRM)

    • CRM aims to improve customer relationships.
    • Operational CRM focuses on sales and marketing processes.
    • E-banking offers online fund transfers, bill payments, and loan applications.
    • Common risks associated with e-banking include identity theft.
    • Customer segmentation is a common feature of CRM systems.

    Other

    • Tables in databases are organized as rows and columns.
    • JIT stands for Just In Time.
    • Conditional Formatting in Excel provides data bars, color scales, and icon sets.
    • A primary key in a database must have unique, non-repeating values.
    • The NPV function in Excel calculates the Net Present Value.

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    Description

    This quiz covers essential concepts in business data management tools including Pivot Tables, SCM, Databases, Excel, Smart Cards, and CRM. Explore how these elements streamline processes and enhance decision-making. Test your knowledge on the functionalities and benefits of these tools in a business context.

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