Business Communication Skills Quiz
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Questions and Answers

What is business communication?

Business communication is communication that is intended to help a business achieve a fundamental goal, through information sharing between employees as well as people outside the company. It includes the process of creating, sharing, listening, and understanding messages between different groups of people through written and verbal formats.

What are the two types of business communication?

Business communication occurs internally, employee-to-employee, or externally, business-to-business or business-to-consumer.

How does business communication happen?

Business communication can happen through verbal or non-verbal communication methods.

Why is effective business communication vital for a company's success?

<p>The way that people communicate and operate within a business is very vital to how successful the company will be in the business world.</p> Signup and view all the answers

What can prevent effective communication within a business?

<p>Often these internal and external forms of communication come with barriers, which can prevent the receiver from understanding the information sent by the sender.</p> Signup and view all the answers

What is business communication?

<p>Business communication is communication intended to help a business achieve a fundamental goal through information sharing between employees and people outside the company.</p> Signup and view all the answers

What does business communication include?

<p>Business communication includes the process of creating, sharing, listening, and understanding messages between different groups of people through written and verbal formats.</p> Signup and view all the answers

How does business communication occur?

<p>Business communication occurs internally (employee-to-employee) or externally (business-to-business or business-to-consumer) through verbal or non-verbal communication methods.</p> Signup and view all the answers

What does internal and external communication in business involve?

<p>Internal and external communication in business involves verbal and non-verbal methods, and may come with barriers that can prevent the receiver from understanding the information sent by the sender.</p> Signup and view all the answers

What is the origin of the word 'communication'?

<p>The word 'communication' has been derived from the Latin word communis, which implies common.</p> Signup and view all the answers

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