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Business Communication Essentials Quiz

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Questions and Answers

What is the primary goal of business communication?

To increase employee satisfaction
To help a business achieve a fundamental goal (correct)
To establish a hierarchical structure
To promote individual achievements

How does business communication occur externally?

Consumer-to-business
Consumer-to-consumer
Business-to-government only
Business-to-business or business-to-consumer (correct)

What does business communication encompass?

Creating, hiding, ignoring, and misunderstanding messages
Creating, changing, distorting, and ignoring messages
Creating, sharing, listening, and understanding messages (correct)
Creating, deleting, misinterpreting, and miscommunicating messages

How can internal and external communication occur?

Through verbal or non-verbal communication methods (A) Signup and view all the answers

What can prevent the receiver from understanding the information sent by the sender?

Barriers in communication (D) Signup and view all the answers

What is the primary purpose of business communication?

To help a business achieve a fundamental goal through information sharing (B) Signup and view all the answers

Which types of communication can occur in business communication?

Verbal and non-verbal communication (D) Signup and view all the answers

What can prevent the receiver from understanding the information sent by the sender in business communication?

Barriers (B) Signup and view all the answers

Where does business communication occur?

Internally and externally (D) Signup and view all the answers

What is the significance of communication in a business's success?

Very vital (D) Signup and view all the answers

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