Business Communication Essentials Quiz
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Questions and Answers

What is the primary goal of business communication?

  • To increase employee satisfaction
  • To help a business achieve a fundamental goal (correct)
  • To establish a hierarchical structure
  • To promote individual achievements

    • How does business communication occur externally?

  • Consumer-to-business
  • Consumer-to-consumer
  • Business-to-government only
  • Business-to-business or business-to-consumer (correct)

    • What does business communication encompass?

  • Creating, hiding, ignoring, and misunderstanding messages
  • Creating, changing, distorting, and ignoring messages
  • Creating, sharing, listening, and understanding messages (correct)
  • Creating, deleting, misinterpreting, and miscommunicating messages

    • How can internal and external communication occur?

    <p>Through verbal or non-verbal communication methods</p> Signup and view all the answers

    What can prevent the receiver from understanding the information sent by the sender?

    <p>Barriers in communication</p> Signup and view all the answers

    What is the primary purpose of business communication?

    <p>To help a business achieve a fundamental goal through information sharing</p> Signup and view all the answers

    Which types of communication can occur in business communication?

    <p>Verbal and non-verbal communication</p> Signup and view all the answers

    What can prevent the receiver from understanding the information sent by the sender in business communication?

    <p>Barriers</p> Signup and view all the answers

    Where does business communication occur?

    <p>Internally and externally</p> Signup and view all the answers

    What is the significance of communication in a business's success?

    <p>Very vital</p> Signup and view all the answers

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