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Business Communication Essentials Quiz

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Questions and Answers

What is the primary goal of business communication?

To increase employee satisfaction

To help a business achieve a fundamental goal (correct)

To establish a hierarchical structure

To promote individual achievements

How does business communication occur externally?

Consumer-to-business

Consumer-to-consumer

Business-to-government only

Business-to-business or business-to-consumer (correct)

What does business communication encompass?

Creating, hiding, ignoring, and misunderstanding messages

Creating, changing, distorting, and ignoring messages

Creating, sharing, listening, and understanding messages (correct)

Creating, deleting, misinterpreting, and miscommunicating messages

How can internal and external communication occur?

Through verbal or non-verbal communication methods (A) Signup and view all the answers

What can prevent the receiver from understanding the information sent by the sender?

Barriers in communication (D) Signup and view all the answers

What is the primary purpose of business communication?

To help a business achieve a fundamental goal through information sharing (B) Signup and view all the answers

Which types of communication can occur in business communication?

Verbal and non-verbal communication (D) Signup and view all the answers

Business Communication Essentials Quiz

Choose a study mode

Podcast

Questions and Answers

What is the primary goal of business communication?

How does business communication occur externally?

What does business communication encompass?

How can internal and external communication occur?

What can prevent the receiver from understanding the information sent by the sender?

What is the primary purpose of business communication?

Which types of communication can occur in business communication?

What can prevent the receiver from understanding the information sent by the sender in business communication?

Where does business communication occur?

What is the significance of communication in a business's success?

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