Podcast
Questions and Answers
What is Organizational Behavior?
What is Organizational Behavior?
The study of individual behavior and group dynamics in organizations.
What do times of challenge and change lead to?
What do times of challenge and change lead to?
Opportunities
What are the three dynamics in Organizational Behavior?
What are the three dynamics in Organizational Behavior?
Psychosocial, Interpersonal, and Behavioral
What is Internal Perspective?
What is Internal Perspective?
What are External Perspectives?
What are External Perspectives?
What are personal values?
What are personal values?
What are environmental forces?
What are environmental forces?
What is Management?
What is Management?
What are positive reactions to change?
What are positive reactions to change?
What are the components of an organization?
What are the components of an organization?
What is a task, in reference to components of an organization?
What is a task, in reference to components of an organization?
What are people, in reference to components of an organization?
What are people, in reference to components of an organization?
What is structure, in reference to components of an organization?
What is structure, in reference to components of an organization?
What is technology, in reference to components of an organization?
What is technology, in reference to components of an organization?
What is a Formal Organization?
What is a Formal Organization?
What is an Informal Organization?
What is an Informal Organization?
What are the elements of a Formal Organization?
What are the elements of a Formal Organization?
What are the elements of an Informal Organization?
What are the elements of an Informal Organization?
What are the four challenges to managers relating to change in organizations?
What are the four challenges to managers relating to change in organizations?
What are the trends that are affecting managers?
What are the trends that are affecting managers?
As a manager, will your day-to-day behavior send signals about your biases and values?
As a manager, will your day-to-day behavior send signals about your biases and values?
What is diversity?
What is diversity?
Why value diversity?
Why value diversity?
Does job performance decline with increasing age?
Does job performance decline with increasing age?
What are some of the challenges of workplace diversity?
What are some of the challenges of workplace diversity?
What is the Spectrum of Differences?
What is the Spectrum of Differences?
What are some examples of Traditional Diversity?
What are some examples of Traditional Diversity?
What are some examples of Inclusive Diversity?
What are some examples of Inclusive Diversity?
What are some dividends of workplace diversity?
What are some dividends of workplace diversity?
What are stereotypes and what do they assume?
What are stereotypes and what do they assume?
What are some Federal and State Laws regarding Diversity?
What are some Federal and State Laws regarding Diversity?
What is a glass ceiling?
What is a glass ceiling?
What is the Opt-Out Trend?
What is the Opt-Out Trend?
What are some Diversity initiatives and programs?
What are some Diversity initiatives and programs?
How do organizations manage diversity effectively?
How do organizations manage diversity effectively?
What kind of work environment does sexual harassment create?
What kind of work environment does sexual harassment create?
Why value Diversity?
Why value Diversity?
What is the Society for Human Resource Management study?
What is the Society for Human Resource Management study?
What is attitude?
What is attitude?
What are the three main components of attitudes?
What are the three main components of attitudes?
What is the relationship between attitudes and behavior?
What is the relationship between attitudes and behavior?
What is job satisfaction?
What is job satisfaction?
What is job involvement?
What is job involvement?
What is psychological empowerment?
What is psychological empowerment?
What is organizational commitment?
What is organizational commitment?
What is Perceived Organizational Support?
What is Perceived Organizational Support?
What is employee engagement?
What is employee engagement?
What causes job satisfaction?
What causes job satisfaction?
What is the relationship between job satisfaction and turnover?
What is the relationship between job satisfaction and turnover?
What is the relationship between job satisfaction and workplace deviance?
What is the relationship between job satisfaction and workplace deviance?
How can managers raise employee satisfaction?
How can managers raise employee satisfaction?
Will high pay create a satisfying work environment?
Will high pay create a satisfying work environment?
What are emotions?
What are emotions?
What are moods?
What are moods?
What can lead employees to emotions?
What can lead employees to emotions?
What do positive emotions produce?
What do positive emotions produce?
Are people who experience positive emotions more successful and report higher life satisfaction?
Are people who experience positive emotions more successful and report higher life satisfaction?
Moods are generally regarded as either positive or negative.
Moods are generally regarded as either positive or negative.
What are six essentially universal emotions?
What are six essentially universal emotions?
Decision making is based on thinking and feelings.
Decision making is based on thinking and feelings.
Do emotions make us ethical?
Do emotions make us ethical?
What is a personality?
What is a personality?
What is Affect Intensity?
What is Affect Intensity?
When are people most commonly happier?
When are people most commonly happier?
Can weather determine mood/emotions?
Can weather determine mood/emotions?
Can stress determine moods?
Can stress determine moods?
What can increase moods?
What can increase moods?
Poor sleep quality increases a negative affect on moods.
Poor sleep quality increases a negative affect on moods.
Does exercise somewhat improve mood, especially for depressed people?
Does exercise somewhat improve mood, especially for depressed people?
Older people experience fewer negative emotions.
Older people experience fewer negative emotions.
Do women tend to be more emotionally expressive than men?
Do women tend to be more emotionally expressive than men?
What is emotional intelligence?
What is emotional intelligence?
Is emotional intelligence wholly accepted?
Is emotional intelligence wholly accepted?
What is emotion regulation?
What is emotion regulation?
What are some effective emotion regulation techniques?
What are some effective emotion regulation techniques?
When should emotional intelligence be used?
When should emotional intelligence be used?
What is Emotional Contagion?
What is Emotional Contagion?
A good day at work tends to be followed by a good mood at home and vice versa.
A good day at work tends to be followed by a good mood at home and vice versa.
What are deviant workplace behaviors?
What are deviant workplace behaviors?
How can managers influence moods?
How can managers influence moods?
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Study Notes
Organizational Behavior
- Study of individual behavior and group dynamics within organizations.
- Challenges and change provide opportunities for improvement and innovation.
- Key dynamics: Psychosocial, Interpersonal, Behavioral.
Perspectives in Organizational Behavior
- Internal Perspective: Focuses on individuals' history and personal values.
- External Perspective: Examines environmental forces and external events influencing behavior.
Key Concepts
- Personal Values: Include thoughts, feelings, and experiences that shape behavior.
- Environmental Forces: External factors impacting organizational behavior and decision-making.
Components of Organizations
- Task: The mission or purpose for which the organization exists.
- People: Human resources, essential for achieving the organization's goals.
- Structure: Design and arrangement of work at various organizational levels.
- Technology: Tools and techniques used to produce outputs.
Organization Types
- Formal Organization: The official and visible aspects of an organization.
- Informal Organization: Unofficial, less visible system, including beliefs and group norms.
Challenges and Trends in Management
- Challenges include Globalization, Workforce Diversity, Ethics, and Technological Innovation.
- Key trends affecting management: Trust, security, and predictability.
Diversity in the Workplace
- Diversity: Represents differences among individuals.
- Value in diversity includes competitive advantages and the need to understand diverse markets.
- Challenges may include integrating individuals from varied backgrounds.
Psychological and Emotional Aspects
- Job Satisfaction: Positive feelings about one's job based on its characteristics.
- Job Involvement: Psychological identification with one's job affecting self-worth.
- Organizational Commitment: Desire to remain in the organization due to loyalty.
- Employee Engagement: Level of enthusiasm and involvement in the job.
Attitudes and Behavior
- Attitudes predict behavior: Cognitive (evaluation), Affective (feeling), Behavioral (action).
- Job Satisfaction: Influenced by life satisfaction, pay, and personality.
- Negative job satisfaction can predict turnover intentions.
Emotions and Moods
- Emotions: Short-lived feelings with specific causes; six universal emotions include anger, fear, sadness, happiness, disgust, surprise.
- Moods: Longer-lasting emotional states without clear cause; can be positive or negative.
- Stress and poor sleep negatively affect mood.
Emotional Intelligence
- Ability to perceive, understand, and regulate emotions in oneself and others.
- Highly relevant in management contexts like hiring, decision-making, and leadership.
Workplace Dynamics
- Positive emotions enhance cognitive functioning and job satisfaction.
- Managers can influence workplace moods through praise, humor, and positive feedback.
- Deviant workplace behaviors can arise from negative emotions, threatening organizational norms and safety.
Diversity Initiatives
- Programs may include policy changes, recruitment diversification, mentor relationships, and training on diversity skills.
- Laws such as Title VII of the Civil Rights Act and the Americans with Disabilities Act support diversity efforts.
General Trends
- Age does not inherently reduce job performance; older workers may show lower turnover and absenteeism.
- Emotional contagion can create similar emotional experiences among coworkers, affecting overall workplace atmosphere.
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