Bureaucracy Quiz

In the book "Bureaucracy: What Government Agencies Do and Why They Do It," author James Q. Wilson compares government agencies and private sectors, highlighting the differences in their organizational culture and leadership styles. He notes that government executives spend more time handling external constituencies than organizational executives, which leads to a community full of private and government bureaucracies. Wilson addresses the problems faced by government agencies, including serving several masters and the lack of goals, which hinders their productivity and success. He emphasizes the importance of effective leadership in creating successful government agencies and gives examples of agencies that have excelled due to proper leadership. However, Wilson also notes that political restraints have made it almost impossible to create such agencies in this century.