Building Customer Loyalty

Customer-centric approach (correct)

Sales-centric approach

Brand-centric approach

Product-centric approach

To maximize profits

To gain market share

To increase brand awareness

To create value for customers (correct)

To reduce marketing costs

To maximize sales revenue

To create long-term customer relationships (correct)

To increase customer satisfaction

<p>To create and keep a customer</p> Signup and view all the answers

<p>Because of the value customers derive from the product</p> Signup and view all the answers