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Questions and Answers
Which approach prioritizes meeting the needs and preferences of customers, focusing on their satisfaction and long-term relationships?
Which approach prioritizes meeting the needs and preferences of customers, focusing on their satisfaction and long-term relationships?
- Customer-centric approach (correct)
- Sales-centric approach
- Brand-centric approach
- Product-centric approach
Why is it important for businesses to stand out and push customers through the purchase funnel?
Why is it important for businesses to stand out and push customers through the purchase funnel?
- To maximize profits
- To gain market share
- To increase brand awareness
- To create value for customers (correct)
What is the goal of locking customers in the loyalty loop?
What is the goal of locking customers in the loyalty loop?
- To reduce marketing costs
- To maximize sales revenue
- To create long-term customer relationships (correct)
- To increase customer satisfaction
According to Peter Ducker, what is the purpose of a business?
According to Peter Ducker, what is the purpose of a business?
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Why does the path of purchase differ depending on the product being sold?
Why does the path of purchase differ depending on the product being sold?
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