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Questions and Answers
What are some effective ways to nurture business relationships?
What are some effective ways to nurture business relationships?
- Sending formal letters
- Offering discounts to competitors
- Using social media (correct)
- Ignoring client calls
What is the meaning of 'Goodwill' in business relationships?
What is the meaning of 'Goodwill' in business relationships?
- Avoiding public statements
- Negative feelings towards the business
- Engaging in unethical behavior
- Positive feelings towards the business (correct)
How can trust be established in a business relationship?
How can trust be established in a business relationship?
- Reading agreements after signing them
- Under-promising and over-delivering (correct)
- Making unrealistic promises
- Focusing on making promises
What is NOT a key element in building trust with clients?
What is NOT a key element in building trust with clients?
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Why is trust important in a business relationship?
Why is trust important in a business relationship?
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What is the consequence of breaking a valid contract?
What is the consequence of breaking a valid contract?
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How can business relationships be initiated?
How can business relationships be initiated?
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'Settling disputes' is mentioned as a way to:
'Settling disputes' is mentioned as a way to:
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'Customers' in business relationships are also known as:
'Customers' in business relationships are also known as:
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'Trust' in a business relationship results from:
'Trust' in a business relationship results from:
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