BU1523 Unit 3: Interpersonal Communication

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Questions and Answers

What is the main idea of Carole Dweck's research on mindset?

That personality is entirely encoded in genes and cannot be changed

That self-efficacy is the most important factor in shaping one's personality

That schemata are the primary determinants of an individual's self-concept

That personality is a flexible and dynamic thing that changes over the life span (correct)

What is self-efficacy, according to the provided information?

An individual's schemata and self-concept

An individual's belief in their capacity to act in the ways necessary to reach specific goals (correct)

An individual's self-image and self-esteem

An individual's belief in their ability to learn new things

What is the primary function of schemata, according to the provided information?

To create a self-fulfilling prophecy

To influence an individual's self-efficacy

To shape an individual's self-concept

To interpret new experiences and relate them to stored information (correct)

What is the term for the phenomenon where expectations of people or events can lead to a specific outcome?

Self-fulfilling prophecy Signup and view all the answers

What is a key aspect of recognizing individual differences in intercultural communication?

Their unique frame of reference Signup and view all the answers

What is the purpose of understanding demographic traits, according to the provided information?

To tailor your message to your audience Signup and view all the answers

Why is it important to recognize that people and cultures are dynamic and ever-changing?

To improve intercultural communication Signup and view all the answers

What are the two main elements of an individual's self-concept, according to the provided information?

Self-image and self-esteem Signup and view all the answers

What is the primary benefit of understanding your audience, according to the provided information?

Improving your perceptions of your audience Signup and view all the answers

What is the benefit of being open to differences in intercultural communication?

It can improve communication across cultures Signup and view all the answers

Why is it important to check your perceptions in intercultural communication?

To avoid misunderstandings Signup and view all the answers

According to Carole Dweck's research, what can have cascading effects on things we think of as stable or fixed?

Small interventions Signup and view all the answers

What is an important aspect of active listening and reading?

Focusing on the message and avoiding internal monologue Signup and view all the answers

Why is it important to restate the message in your own words?

To ensure that you understand the message correctly Signup and view all the answers

What is the benefit of asking clarifying questions in intercultural communication?

It can communicate interest and gain insight Signup and view all the answers

What is the process of selecting, organizing, and interpreting information called?

Perception Signup and view all the answers

Why is perception an important aspect of the communication process?

It can influence how we interpret the message Signup and view all the answers

What determines the degree to which something attracts your attention in a particular context?

Salience Signup and view all the answers

What is the term for things that become salient in our perceptual field and get our attention?

Salient stimuli Signup and view all the answers

Why do we tend to pay attention to certain information?

Because it meets our needs or interests Signup and view all the answers

What influences our self-perception?

Social norms, family, culture, and media Signup and view all the answers

What is the result of the process of selection, organization, and interpretation of information?

Perception Signup and view all the answers

What determines what we perceive as salient?

Visual or aural stimulation, needs or interests, and expectations Signup and view all the answers

What do we tend to find salient?

Both expected and unexpected things Signup and view all the answers

What is the basis of organizing information based on difference?

Assuming that the item that looks or acts different from the rest doesn't belong to the group Signup and view all the answers

What is the third part of the perception process?

Interpretation Signup and view all the answers

What is the role of schemata in the perception process?

To interpret new experiences based on previous knowledge and experience Signup and view all the answers

Why is it important to be aware of schemata?

Because your interpretations affect your behavior Signup and view all the answers

What is crucial to understand for effective communication?

The audience's backgrounds and interests Signup and view all the answers

What is self-understanding fundamental to?

Communication Signup and view all the answers

What is the purpose of the Iceberg Model?

To learn more about your audience Signup and view all the answers

What is the key step in understanding yourself and preparing to communicate with others?

Learning to recognize how your perspective influences your thoughts Signup and view all the answers

What is essential to examine to understand yourself as a communicator?

Your attitudes, beliefs, and values Signup and view all the answers

What does active listening and reading require?

Significant effort and attention Signup and view all the answers

What is the benefit of placing yourself in a new culture or group?

You will expand your understanding Signup and view all the answers

What is the relationship between interpretation and schemata?

Schemata are used in interpretation to assign meaning to experiences Signup and view all the answers

What is essential for becoming an active perceiver?

Actively seeking out as much information as possible Signup and view all the answers

What is a key consideration when preparing a presentation?

The amount of time allotted for the presentation Signup and view all the answers

Why is it important to consider the backgrounds of your audience?

To tailor your message to their needs Signup and view all the answers

What is a key aspect of effective communication?

Understanding your audience Signup and view all the answers

Study Notes

Perception

Perception is the process of selecting, organizing, and interpreting information
It includes selecting specific stimuli that pass through our perceptual filters
We organize information into existing structures and patterns
Then, we interpret the information based on previous experiences

Selecting Information

Salience is the degree to which something attracts our attention in a particular context
Visual and aural stimulation can make things salient in our perceptual field
We tend to pay attention to information that meets our needs or interests
Expectations also play a role in what we find salient

Organizing Information

We tend to think that things that are close together go together (Proximity)
We group things together based on similarity
We organize information based on differences, assuming that things that look or act different don't belong with the group

Interpreting Information

Interpretation is a more deliberate and conscious step in the perception process
We assign meaning to our experiences using mental structures known as schemata
Schemata are like databases of stored, related information that help us make sense of the perceptual cues around us
Being aware of schemata is important because our interpretations affect our behavior

Self-Understanding

Self-understanding is fundamental to communication
Understanding our perspective can lend insight to our awareness and ability to communicate with others
Self-concept is composed of self-image and self-esteem
Self-efficacy is an individual's belief in their capacity to act in the ways necessary to reach specific goals

Self-Fulfilling Prophecy

Expectations of people or events can lead to a self-fulfilling prophecy
Example: If someone expects to fail, they may not try as hard, leading to a higher likelihood of failure

Getting to Know Your Audience

Demographic traits refer to characteristics that make someone an individual but are shared with others
Tailor your message to your audience's interests, needs, goals, and motivations
Perceiving clearly who your audience is, what they are interested in, and what motivates them is important for effective communication

Active Listening and Reading

Active listening and reading require effort and can make you a better communicator
Strategies to facilitate positive communication in difficult situations include actively seeking out information and recognizing each person's unique frame of reference

The Iceberg Model

The iceberg model helps us learn more about our audience by considering factors such as audience size, background, and interests
We should also consider how much time is allotted for our presentation and whether other materials will be presented

Perceptual Strategies for Success

Become an active perceiver by actively seeking out information
Recognize each person's unique frame of reference
Recognize that people, objects, and situations change
Become aware of the role perceptions play in communication
Keep an open mind and be willing to change your perceptions

Active Listening and Reading Tips

Maintain eye contact with the speaker or keep your eyes on the page
Don't interrupt or multitask
Focus your attention on the message, not your internal monologue
Restate the message in your own words and ask if you understood correctly
Ask clarifying questions to communicate interest and gain insight

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Description

This quiz covers the basics of interpersonal communication, including perception, self-concept, self-esteem, and social influences. It also reviews the importance of active listening and reading.