BU1523 Unit 3: Interpersonal Communication
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Questions and Answers

What is the main idea of Carole Dweck's research on mindset?

  • That personality is entirely encoded in genes and cannot be changed
  • That self-efficacy is the most important factor in shaping one's personality
  • That schemata are the primary determinants of an individual's self-concept
  • That personality is a flexible and dynamic thing that changes over the life span (correct)
  • What is self-efficacy, according to the provided information?

  • An individual's schemata and self-concept
  • An individual's belief in their capacity to act in the ways necessary to reach specific goals (correct)
  • An individual's self-image and self-esteem
  • An individual's belief in their ability to learn new things
  • What is the primary function of schemata, according to the provided information?

  • To create a self-fulfilling prophecy
  • To influence an individual's self-efficacy
  • To shape an individual's self-concept
  • To interpret new experiences and relate them to stored information (correct)
  • What is the term for the phenomenon where expectations of people or events can lead to a specific outcome?

    <p>Self-fulfilling prophecy</p> Signup and view all the answers

    What is a key aspect of recognizing individual differences in intercultural communication?

    <p>Their unique frame of reference</p> Signup and view all the answers

    What is the purpose of understanding demographic traits, according to the provided information?

    <p>To tailor your message to your audience</p> Signup and view all the answers

    Why is it important to recognize that people and cultures are dynamic and ever-changing?

    <p>To improve intercultural communication</p> Signup and view all the answers

    What are the two main elements of an individual's self-concept, according to the provided information?

    <p>Self-image and self-esteem</p> Signup and view all the answers

    What is the primary benefit of understanding your audience, according to the provided information?

    <p>Improving your perceptions of your audience</p> Signup and view all the answers

    What is the benefit of being open to differences in intercultural communication?

    <p>It can improve communication across cultures</p> Signup and view all the answers

    Why is it important to check your perceptions in intercultural communication?

    <p>To avoid misunderstandings</p> Signup and view all the answers

    According to Carole Dweck's research, what can have cascading effects on things we think of as stable or fixed?

    <p>Small interventions</p> Signup and view all the answers

    What is an important aspect of active listening and reading?

    <p>Focusing on the message and avoiding internal monologue</p> Signup and view all the answers

    Why is it important to restate the message in your own words?

    <p>To ensure that you understand the message correctly</p> Signup and view all the answers

    What is the benefit of asking clarifying questions in intercultural communication?

    <p>It can communicate interest and gain insight</p> Signup and view all the answers

    What is the process of selecting, organizing, and interpreting information called?

    <p>Perception</p> Signup and view all the answers

    Why is perception an important aspect of the communication process?

    <p>It can influence how we interpret the message</p> Signup and view all the answers

    What determines the degree to which something attracts your attention in a particular context?

    <p>Salience</p> Signup and view all the answers

    What is the term for things that become salient in our perceptual field and get our attention?

    <p>Salient stimuli</p> Signup and view all the answers

    Why do we tend to pay attention to certain information?

    <p>Because it meets our needs or interests</p> Signup and view all the answers

    What influences our self-perception?

    <p>Social norms, family, culture, and media</p> Signup and view all the answers

    What is the result of the process of selection, organization, and interpretation of information?

    <p>Perception</p> Signup and view all the answers

    What determines what we perceive as salient?

    <p>Visual or aural stimulation, needs or interests, and expectations</p> Signup and view all the answers

    What do we tend to find salient?

    <p>Both expected and unexpected things</p> Signup and view all the answers

    What is the basis of organizing information based on difference?

    <p>Assuming that the item that looks or acts different from the rest doesn't belong to the group</p> Signup and view all the answers

    What is the third part of the perception process?

    <p>Interpretation</p> Signup and view all the answers

    What is the role of schemata in the perception process?

    <p>To interpret new experiences based on previous knowledge and experience</p> Signup and view all the answers

    Why is it important to be aware of schemata?

    <p>Because your interpretations affect your behavior</p> Signup and view all the answers

    What is crucial to understand for effective communication?

    <p>The audience's backgrounds and interests</p> Signup and view all the answers

    What is self-understanding fundamental to?

    <p>Communication</p> Signup and view all the answers

    What is the purpose of the Iceberg Model?

    <p>To learn more about your audience</p> Signup and view all the answers

    What is the key step in understanding yourself and preparing to communicate with others?

    <p>Learning to recognize how your perspective influences your thoughts</p> Signup and view all the answers

    What is essential to examine to understand yourself as a communicator?

    <p>Your attitudes, beliefs, and values</p> Signup and view all the answers

    What does active listening and reading require?

    <p>Significant effort and attention</p> Signup and view all the answers

    What is the benefit of placing yourself in a new culture or group?

    <p>You will expand your understanding</p> Signup and view all the answers

    What is the relationship between interpretation and schemata?

    <p>Schemata are used in interpretation to assign meaning to experiences</p> Signup and view all the answers

    What is essential for becoming an active perceiver?

    <p>Actively seeking out as much information as possible</p> Signup and view all the answers

    What is a key consideration when preparing a presentation?

    <p>The amount of time allotted for the presentation</p> Signup and view all the answers

    Why is it important to consider the backgrounds of your audience?

    <p>To tailor your message to their needs</p> Signup and view all the answers

    What is a key aspect of effective communication?

    <p>Understanding your audience</p> Signup and view all the answers

    Study Notes

    Perception

    • Perception is the process of selecting, organizing, and interpreting information
    • It includes selecting specific stimuli that pass through our perceptual filters
    • We organize information into existing structures and patterns
    • Then, we interpret the information based on previous experiences

    Selecting Information

    • Salience is the degree to which something attracts our attention in a particular context
    • Visual and aural stimulation can make things salient in our perceptual field
    • We tend to pay attention to information that meets our needs or interests
    • Expectations also play a role in what we find salient

    Organizing Information

    • We tend to think that things that are close together go together (Proximity)
    • We group things together based on similarity
    • We organize information based on differences, assuming that things that look or act different don't belong with the group

    Interpreting Information

    • Interpretation is a more deliberate and conscious step in the perception process
    • We assign meaning to our experiences using mental structures known as schemata
    • Schemata are like databases of stored, related information that help us make sense of the perceptual cues around us
    • Being aware of schemata is important because our interpretations affect our behavior

    Self-Understanding

    • Self-understanding is fundamental to communication
    • Understanding our perspective can lend insight to our awareness and ability to communicate with others
    • Self-concept is composed of self-image and self-esteem
    • Self-efficacy is an individual's belief in their capacity to act in the ways necessary to reach specific goals

    Self-Fulfilling Prophecy

    • Expectations of people or events can lead to a self-fulfilling prophecy
    • Example: If someone expects to fail, they may not try as hard, leading to a higher likelihood of failure

    Getting to Know Your Audience

    • Demographic traits refer to characteristics that make someone an individual but are shared with others
    • Tailor your message to your audience's interests, needs, goals, and motivations
    • Perceiving clearly who your audience is, what they are interested in, and what motivates them is important for effective communication

    Active Listening and Reading

    • Active listening and reading require effort and can make you a better communicator
    • Strategies to facilitate positive communication in difficult situations include actively seeking out information and recognizing each person's unique frame of reference

    The Iceberg Model

    • The iceberg model helps us learn more about our audience by considering factors such as audience size, background, and interests
    • We should also consider how much time is allotted for our presentation and whether other materials will be presented

    Perceptual Strategies for Success

    • Become an active perceiver by actively seeking out information
    • Recognize each person's unique frame of reference
    • Recognize that people, objects, and situations change
    • Become aware of the role perceptions play in communication
    • Keep an open mind and be willing to change your perceptions

    Active Listening and Reading Tips

    • Maintain eye contact with the speaker or keep your eyes on the page
    • Don't interrupt or multitask
    • Focus your attention on the message, not your internal monologue
    • Restate the message in your own words and ask if you understood correctly
    • Ask clarifying questions to communicate interest and gain insight

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    Interpersonal Communication PDF

    Description

    This quiz covers the basics of interpersonal communication, including perception, self-concept, self-esteem, and social influences. It also reviews the importance of active listening and reading.

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