branding in the age of social media

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Questions and Answers

What was a significant factor in brands being able to buy fame in the past?

  • The lack of competition from other brands
  • Limited access to entertainment options for consumers (correct)
  • The widespread use of social media platforms
  • The high cost of advertising in traditional media

The emergence of new technologies like DVRs and the internet has made it easier for brands to buy fame.

False (B)

What is a key way brands succeed in culture?

By breaking through in culture

Brands used to be able to buy fame by sponsoring events and attaching themselves to ______ content.

<p>successful</p> Signup and view all the answers

Match the following technologies with their impact on brand marketing:

<p>Cable networks = Limited consumer control over advertising DVRs = Allowed consumers to skip commercials Internet = Expanded consumer access to content and reduced reliance on traditional advertising Social media = Created new platforms for brands to engage with consumers directly, although it also made brands less significant</p> Signup and view all the answers

Which brand was initially marketed in Europe and Latin America but later adopted lad culture branding?

<p>Axe (B)</p> Signup and view all the answers

Old Spice's campaign featured a former professional athlete as a spokesperson.

<p>True (A)</p> Signup and view all the answers

What is the term used to describe the strategy used by Axe, Old Spice, and Dove?

<p>Cultural Branding</p> Signup and view all the answers

The Axe Effect campaign pushed to extreme levels politically incorrect ______.

<p>sexual fantasies</p> Signup and view all the answers

Which brand is associated with a body-positive message?

<p>Dove (C)</p> Signup and view all the answers

Match the following brands with their corresponding ideologies:

<p>Axe = Lad Culture Old Spice = Parody of Masculinity Dove = Body-Positive All of the above = Cultural Branding</p> Signup and view all the answers

Dove was a popular brand before embracing the body-positive message.

<p>False (B)</p> Signup and view all the answers

What medium was crucial in the spread of these brands' ideologies?

<p>Social Media</p> Signup and view all the answers

What was a primary challenge for companies in brand building during the era of social media?

<p>Limited engagement with customers (A)</p> Signup and view all the answers

Companies effectively utilized traditional media for branding as they did with social media.

<p>False (B)</p> Signup and view all the answers

Who is the author of 'How Brands Become Icons: The Principles of Cultural Branding'?

<p>Douglas Holt</p> Signup and view all the answers

Companies aimed to create __________ content to engage directly with consumers.

<p>branded</p> Signup and view all the answers

Match the following advertising phrases with their corresponding brands:

<p>I Can’t Believe I Ate the Whole Thing = Alka-Seltzer Frito Bandito = Frito-Lay Creaming Joe Namath = Noxema Connecting with Consumers = General Concept</p> Signup and view all the answers

What strategy did companies employ to try to win over audiences?

<p>Branded content (B)</p> Signup and view all the answers

The effectiveness of branded content has remained steady over the years.

<p>False (B)</p> Signup and view all the answers

What did the companies invest billions in during their digital strategy?

<p>Branded content and social media engagement</p> Signup and view all the answers

Who is PewDiePie?

<p>A YouTube content creator known for video game commentary (C)</p> Signup and view all the answers

E-Sports has a fan base of over 100 million people.

<p>True (A)</p> Signup and view all the answers

What is the primary focus of Coca-Cola's marketing strategy called 'Liquid & Linked'?

<p>Content excellence</p> Signup and view all the answers

PewDiePie has more than _____ million subscribers on YouTube.

<p>41</p> Signup and view all the answers

Match the following YouTube channels with their content type:

<p>PewDiePie = Video game commentary Dude Perfect = Trick shots and athletic feats VanossGaming = Gaming videos Twitch = E-Sports broadcasting</p> Signup and view all the answers

Which company acquired the E-Sports network Twitch?

<p>Amazon (D)</p> Signup and view all the answers

Coca-Cola's website was transformed into a traditional static site.

<p>False (B)</p> Signup and view all the answers

What is Dude Perfect known for?

<p>Making videos of trick shots and goofy improvised athletic feats</p> Signup and view all the answers

What is a key aspect of Chipotle's success?

<p>Taking on the preindustrial food ideology (D)</p> Signup and view all the answers

Chipotle launched an animated film in 2011 that criticized industrial farming practices.

<p>True (A)</p> Signup and view all the answers

What book published in 2001 challenged the industrial food system?

<p>Fast Food Nation</p> Signup and view all the answers

The Cold War influenced changing ________ ideals.

<p>masculine</p> Signup and view all the answers

Match each brand strategy with its description:

<p>Cultural branding = Inverting marginal ideologies Fast food ideology = Standardized production processes Preindustrial food ideology = Natural and traditional food practices</p> Signup and view all the answers

What effect did the rise of branded food items in the early 20th century aim to achieve?

<p>To appeal to upper-middle-class men (D)</p> Signup and view all the answers

Chipotle's cultural branding approach focused solely on masculinity.

<p>False (B)</p> Signup and view all the answers

What major oversight was involved in the Industrial Food system as described?

<p>Overseen by the Food and Drug Administration</p> Signup and view all the answers

Which of the following best describes the marketing strategy used by Chipotle for their films?

<p>They used small media buys and social media to impact a wider audience. (C)</p> Signup and view all the answers

Chipotle's films were well-received due to their originality and uniqueness.

<p>False (B)</p> Signup and view all the answers

What subcultures have emerged around organic farming?

<p>Advocates of evolutionary nutrition, paleo diets, sustainable ranchers, environmental activists, urban gardeners, and farm-to-table restaurants.</p> Signup and view all the answers

Chipotle opened a taqueria that resembled __________.

<p>Chipotle</p> Signup and view all the answers

Match the food movements or concepts with their descriptions:

<p>Community-supported agriculture = Collaborative farming model Paleo diets = Emphasis on ancestral eating patterns Urban gardening = Growing food in city environments Sustainable ranching = Ranching practices that focus on environmental health</p> Signup and view all the answers

What operational challenge does Chipotle face with their commitment to fresh food?

<p>Delivering perishable fresh food effectively. (C)</p> Signup and view all the answers

Chipotle has faced issues with food safety, including E.coli contamination outbreaks.

<p>True (A)</p> Signup and view all the answers

What recognition did Chipotle’s films achieve at the Cannes advertising festival?

<p>Each won the Grand Prix.</p> Signup and view all the answers

Flashcards

The Golden Age of Branding

The belief that companies could directly build relationships with customers through social media, creating a strong brand community.

Branded Content

Content created and distributed by companies to reach customers directly, often through social media and online platforms.

Viral Buzz

The use of viral marketing, memes, and online trends to spread brand awareness and messaging.

Payoff of Branding Efforts

The effectiveness of branding efforts, measured by factors like brand awareness, customer loyalty, and market share.

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Cinematic Tricks & Empathetic Characters

The use of entertaining media formats, like movies or songs, to connect with audiences and build brand affinity.

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Connecting with Customers in Real Time

The ability of brands to connect with consumers in real time, responding to their needs and preferences.

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Entertainment Media Monopolies

The situation where a few companies control most of the entertainment media, limiting competition for brands.

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Classic Ads like Alka-Seltzer and Frito-Lay

Early forms of branded content that effectively integrated into popular culture by focusing on entertainment and humor.

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E-Sports

A form of entertainment where players compete against each other in video games, and large audiences watch the matches.

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Twitch

A company that hosts live streaming videos, especially video game broadcasts and other online content.

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Content excellence

A strategy that focuses on creating and distributing content that resonates with people on social media platforms.

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Social Media Branding

The practice of using social media channels (like YouTube) to promote a brand or product.

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Let's Play Videos

A type of video content where a person films themselves playing video games and adds commentary.

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PewDiePie

A popular YouTube channel created by a Swedish gamer who makes videos of himself playing video games, and his comedic commentary.

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Crowdculture Start-Ups

A marketing technique that involves creating content that is shareable and entertaining, often by collaborating with influencers.

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Shifting Marketing Focus

A shift in marketing focus from traditional mass media (like television) to digital platforms (like YouTube).

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Branding

The act of making a product or service stand out in the minds of consumers, often through unique branding techniques.

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Meaningful Consumer Interest

Refers to the ability of a brand to connect and resonate with consumers on a deeper level, creating emotional attachments and a sense of meaning.

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Brand Infiltration

The process of using various platforms and strategies to promote a brand and connect with consumers.

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Brands as Intermediaries

The idea that brands can leverage established cultural touchpoints (like TV shows, films, events) to promote themselves and increase visibility.

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Audience Opt-Out

The shift in how consumers engage with media and advertising, giving them greater control over what they see and experience.

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Competing with Real Entertainment

The challenge brands face in a world where consumers have more control and access to information than ever before.

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Audience Control

The ability of audiences to control their media consumption, choosing what they want to watch, listen to, and read.

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Branding Through Culture

The process of achieving brand success through strong connections to existing cultural trends and values.

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Cultural Branding

An approach to brand building that focuses on connecting with a target audience's cultural values and aspirations.

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Inverting marginal ideologies

A strategy for building a brand by using unconventional tactics, such as inverting marginal ideologies.

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Disruption in society

A cultural shift where a prevailing ideology loses its grip, creating opportunities for new ideas and brands.

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Pushing forward a new ideology

The process of establishing a new way of thinking or acting within a specific area.

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Tipping point

The point in time when a dominant ideology starts to weaken and alternative perspectives become more appealing.

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Preindustrial food ideology

A cultural movement that values traditional, natural, and less-processed food.

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Film-based promotion

A marketing method that uses films, videos, or other media to spread a brand's message and values.

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Animated film promotion

A method of promoting a brand's ideology by creating a visual representation of its values and beliefs.

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Preindustrial Food Crowdculture

A cultural movement embracing traditional, pre-industrial food production methods and values.

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Myth-Based Branding

A marketing strategy that uses storytelling and emotional connection to build brand loyalty and trust.

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Viral Marketing

The ability of content to spread rapidly and widely through social media platforms, reaching a large audience.

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Artful Storytelling

A style of advertising that uses narrative storytelling to evoke emotions and connect with the audience on a deeper level.

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Perishable Food Logistics

The challenges faced by food businesses in maintaining the quality and freshness of perishable products.

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Revival of Preindustrial Food Practices

A cultural shift towards valuing traditional, sustainable food practices and embracing local food systems.

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Food Safety and Contamination Risks

The challenges of maintaining food safety standards, especially when dealing with fresh, perishable ingredients.

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Crowdculture

A type of marketing that aims to build strong connections with customers, promoting a brand's image and ideals.

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Actively engaging brands

Brands that use social media to engage directly with customers and respond to their needs and preferences in real time.

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Brand activism

A term describing the trend of brands joining specific social movements, aligning their messaging with a cause.

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Cinematic branding

A modern marketing approach where brands create and share content like movies or songs to connect with audiences emotionally.

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Defining brand identity

The process of identifying a brand's core values and beliefs, and aligning them with a specific target audience.

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Value-based marketing

A type of marketing focused on promoting a brand's values, appealing to customers who believe in those values.

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Study Notes

Branding in the Age of Social Media

  • Brand building is a challenge in the era of social media
  • A decade ago, companies anticipated a golden age of branding, utilizing creative agencies, technologists, and digital approaches (viral, buzz, memes, form factor).
  • These efforts yielded little payoff.
  • Brands struggle to gain consumer interest due to audience opt-out from ads.
  • Brands need to break through cultural barriers and generate cultural relevance
  • Brands must compete directly with entertainment content.
  • Digital crowds are powerful cultural innovators (crowdculture).
  • Crowdculture changes the rules of branding.
  • Branded content strategies often fail due to crowdculture's capacity for generating creative entertainment.
  • Cultural innovation often originates from marginalized groups and challenges mainstream norms.

Amplified Subcultures

  • Today's crowdculture thrives around diverse topics (espresso, American Dream, Victorian novels).
  • Social media democratized these subcultures, facilitating seamless interactions across web, physical, and traditional media.
  • Crowdculture facilitates new ideas, products, and aesthetics.

Turbocharged Art Worlds

  • Producing entertainment (e.g., musicians, filmmakers) requires art worlds (collaborative environments).
  • Social media boosted art worlds, drastically increasing participants and speed.
  • Crowdculture is now a prolific innovator.
  • Rapid cultural prototyping enables immediate feedback and iterative content improvement.

On Social Media, What Works for Shakira Backfires for Crest and Clorox

  • Many companies, despite significant investment, struggle to gain consumer interest and engagement on social media.
  • Consumer interest in branded content is limited, often viewing it as clutter or brand spam.
  • Brands need to collaborate with crowdcultures and champion their ideologies.

How Cultural Branding Builds Icons

  • Iconic brands are cultural innovators, championing new ideologies that resonate with customers.
  • Premium loyalty, superior sales, and free media coverage are achieved.
  • Two dominant branding approaches (mindshare/purpose branding) are inadequate.
  • Cultural branding provides an alternative
  • Jack Daniel's transformation from near-bankruptcy to premium whiskey illustrates this approach.
  • The brand connected with cultural changes (masculine ideal shift, Western ideology).
  • Cultural branding leverages crowdcultures.

Competing for Crowdcultures

  • Brands often chase trends, a commodity approach that hinders consumer engagement
  • Brands can stand out by targeting novel ideologies from crowdcultures (a point of view distinct in an overloaded media environment).
  • Examples include Dove's body positivity, Axe's lad culture, Old Spice's hipster associations.
  • Cultural branding is central to success on social media.

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