Brand Identity: Definition and Importance

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Questions and Answers

Which of the following statements best describes 'brand identity'?

  • The monetary value of a brand based on market share.
  • The legal protection afforded to a brand's logo and name.
  • The collection of visual, verbal, and emotional attributes that shape how a brand is perceived. (correct)
  • A short, memorable phrase used in advertising.

Brand equity is solely determined by a company's marketing budget.

False (B)

What is the primary purpose of a brandmark?

To create recognition and differentiate the brand from competitors

A brand strategy provides a central unifying idea around which all behavior, actions, and ________ are aligned.

<p>communications</p> Signup and view all the answers

Match the following types of branding with their descriptions:

<p>Co-branding = Partnering with another brand to achieve reach Digital branding = Using web, social media, and search engine optimization Personal branding = How an individual builds their reputation Cause branding = Aligning with a charitable cause or social responsibility</p> Signup and view all the answers

According to Marty Neumeier, what is a brand?

<p>A person's gut feeling about a product, service, or company. (D)</p> Signup and view all the answers

A strong brand aims to blend in with the competition to avoid alienating potential customers.

<p>False (B)</p> Signup and view all the answers

Name the 'three primary functions' that brands have.

<p>Navigation, Reassurance, Engagement</p> Signup and view all the answers

Each brand _________ is an opportunity to increase awareness and build customer loyalty.

<p>touchpoint</p> Signup and view all the answers

Which sense is considered the most informative when it comes to brand identity?

<p>Sight (D)</p> Signup and view all the answers

Branding is a static process that remains unchanged once implemented.

<p>False (B)</p> Signup and view all the answers

What is the origin of the word 'brand'?

<p>Ancient Norse word 'brandr', meaning 'to burn'</p> Signup and view all the answers

The best identity programs embody and advance the company's brand by supporting desired __________.

<p>perceptions</p> Signup and view all the answers

Who is typically involved in developing a brand strategy?

<p>A team of people including the CEO, marketing, sales, and external consultants. (A)</p> Signup and view all the answers

A company's vision should not be aligned with its business strategy when developing a brand strategy.

<p>False (B)</p> Signup and view all the answers

What is the goal of brand strategy?

<p>Align an organization's vision with its customers' experience</p> Signup and view all the answers

Match the brand element with the correct brand example:

<p>Coca-Cola = Signature Nike = Sequence of cognition Pepsi = Shape McDonalds = Color</p> Signup and view all the answers

In the sequence of cognition, the brain remembers _________ first, before processing meaning from words.

<p>shapes</p> Signup and view all the answers

Which company utilized a circular shape in its bottle design to symbolize youth and vitality?

<p>Pepsi (C)</p> Signup and view all the answers

A wordmark cannot incorporate abstract elements or pictorial elements.

<p>False (B)</p> Signup and view all the answers

What is a brand emblem?

<p>Features a shape inextricably connected to the name of the organization</p> Signup and view all the answers

________ are trademarks featuring a shape inextricably connected to the name of the organization

<p>Emblems</p> Signup and view all the answers

What is the advantage a brand gains from using 'characters'?

<p>Quickly become central to advertising campaigns and become cultural icons. (D)</p> Signup and view all the answers

'Look and Feel' is the visual language that divides a support system of color, imagery, typography, and composition.

<p>False (B)</p> Signup and view all the answers

Describe two key aspects to consider within the category of content for Visual Language.

<p>Style, focus, and color: All need to be considered whether the imagery is photography, illustration, or iconography</p> Signup and view all the answers

Flashcards

Brand Identity

The collection of visual, verbal, and emotional attributes that shape how a brand is perceived.

Brand Equity

The value added to a product or service due to the brand's reputation and customer loyalty.

Brandmark

A symbol or design that represents a brand; a visual element that helps to create recognition and differentiate the brand from competitors.

What is brand?

Connecting emotionally with customers, becoming irreplaceable, and creating lifelong relationships.

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Reassurance

Intrinsic quality of the product or service and reassure customers that they have made the right choice.

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Brand touchpoints

Each touchpoint is an opportunity to increase awareness and build customer loyalty.

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What is branding?

A disciplined process used to build awareness and extend customer loyalty.

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Co-branding

Partnering with another brand to achieve reach.

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Digital branding

Web, social media, search engine optimization, driving commerce on the web

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Personal branding

The way an individual builds their reputation.

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Cause branding

Aligning your brand with a charitable cause; or corporate social responsibility.

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Country branding

Efforts to attract tourists and businesses

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Stakeholders

Requires identifying the constituencies that affect success. Reputation and goodwill extend far beyond a brand's target customers.

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Brand strategy

A central unifying idea around which all behavior, actions, and communications are aligned.

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Wordmarks

They may be a company name or an acronym, imbue a legible word with distinctive font characteristics, may integrate abstract elements.

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Emblems

Logos featuring a shape inextricably connected to the name of the organization.

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Characters

A character trademark embodies brand attributes or values and quickly become central to advertising campaigns.

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Look and feel

A visual language that makes a system proprietary and immediately recognizable and expresses a point of view.

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Understanding Brand Identity

Brand identity is a tangible representation that appeals to the senses, creating recognition and differentiation.

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The role of Branding

Effective branding builds awareness, fosters customer loyalty, and communicates the value of a product or service.

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Key Elements of Brand Identity

Elements like brandmarks, signatures, and visual language unify a brand and enhance recognition.

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Sequence of cognition

Brand awareness and recognition are facilitated by a visual identity that is easy to remember and immediately recognizable.

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Color

Shapes can evoke emotion and evoke a brand association.

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Shape

The brain acknowledges and remembers shapes first.

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Signature

It is the structured relationship between a logotype, brandmark, and tagline.

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Study Notes

Introduction to Brand Identity

  • Brand identity shapes consumer perceptions and drives brand recognition and loyalty through visual language like logos, colors, and typography.

Lecture Objectives

  • Define brand identity and understand its importance
  • Differentiate between brand identity, brand image, and brand equity
  • Identify various types of branding
  • Recognize the key elements of brand identity
  • Explain the role of brand identity in marketing
  • Outline the steps to create a strong brand identity
  • Analyze successful brand identity case studies

Unit Terminology

  • Brand Identity: Encompasses the visual, verbal, and emotional attributes shaping brand perception.
  • Elements include logos, colors, typography, and messaging.
  • Brand Equity: The value added to a product or service based on reputation and customer loyalty, reflecting marketplace strength.
  • Brandmark: A symbol or design representing a brand, often used as a logo, creating recognition and differentiation.

Warm-up Activity

  • Consider popular brand logos and taglines and analyze which elements make them memorable.

Brand Basics

  • A brand connects emotionally with customers, creates lasting relationships, and stands out in a crowded market.
  • A brand's success depends on how it is perceived, regardless of the type of entity it is.
  • A brand represents a gut feeling about a product, service, or company.
  • Brands serve three primary functions: Navigation, Reassurance, and Engagement.
  • Navigation: Helps consumer select from choices.
  • Reassurance: Communicates quality and reassure customers.
  • Engagement: Uses imagery and language to encourage identification.
  • Brand touchpoints involve opportunities to increase awareness and build customer loyalty.
  • Brand identity is tangible and appeals to the senses.
  • Branding is a structured process to build awareness and loyalty.
  • Companies utilize branding to express what makes them the better choice.

Types of Branding

  • Co-branding: Partnering with another brand for increased reach.
  • Digital branding: Using web, social media, and SEO to drive online commerce.
  • Personal branding: How an individual cultivates their reputation.
  • Cause branding: Aligning with a charity or corporate social responsibility.
  • Country branding: Attracting tourists and businesses.

Brand Stakeholders

  • Stakeholders are vital to build brand champions.
  • Employees can be considered "internal customers" whose insights and behaviors are valuable.

Why Invest in Brand Identity?

  • Strong identity programs support desired perceptions, reflect core values, and become cultural symbols.
  • Consistent investment in design yields lasting competitiveness.
  • Affecting consumer behavior, can impact business performance.

Brand Strategy

  • Effective brand strategy aligns actions and communications, and is effective over time.
  • It is differentiated, powerful, and easy to communicate.
  • Brand strategy builds on vision and culture, understands needs, and defines positioning, differentiation, value proposition, and competitive advantage.
  • It resonates with all stakeholders: external and internal (employees, board, etc.).
  • It guides marketing, enables sales, and provides clarity and inspiration.
  • Aligning organizational vision affects the customer experience.
  • Successful brand strategy involves aligning vision, actions, and customer experience.

Developing Brand Strategy

  • Strategy development is collaborative, involving the CEO, marketing, sales, advertising, public relations, operations, and distribution.
  • Global companies often hire brand strategists such as independent thinkers, marketing firms, and consultants.
  • A brand strategy can originate at the company's inception through a visionary or through a visionary leader brought in to redefine strategy.
  • A clear brand strategy is vital for company survival and growth.

Brand Positioning

  • Effective brands have a positioning strategy that influences planning, marketing, and sales.
  • Positioning adapts to market changes and consumer saturation.
  • Positioning considers demographics, technology, marketing cycles, and market gaps.
  • Internal factors of brand positioning include: Vision, Mission, and Personality.
  • External factors of brand positioning include: Customer, Competition, and Marketplace.

Big Idea

  • A big idea functions as a central point around which strategy, behavior, actions, and communications align.
  • These statements are beacons for brand culture and a competitive advantage.

Origin of Brands

  • 1500s: Branding originated with marking cattle for ownership using the word "brandr", meaning "to burn" in Ancient Norse.

Industrial Revolution

  • 1750s-1870s: Mass production led to the need for product differentiation.
  • Trademarks rose to help companies stand out.
  • The first Trademark Act was passed in the U.S. Congress in 1881.
  • Branding was recognized as intellectual property.

Era of Invention

  • 1870s-1920s: Technology transformed life, inspiring creativity.
  • Iconic companies emerged, including Coca-Cola, Colgate, Ford, Chanel and LEGO, were pioneers.

Branding Grown Up

  • 1960s-1990s: Brands modernized to stay relevant and cater to changing tastes.

Beyond Basic Branding

  • 2000s-Today: With numerous brands and competition, it is critical to stand out.

Brand Identity Elements

  • Brandmarks should be assigned to general categories.
  • A designer determines a suitable design approach to meet the needs of the client.
  • The designer is a medium between the client and the audience.
  • A mark should embody business goals and address end user needs.

Signatures

  • A signature is the structured relationship between a logotype, brandmark, and tagline.
  • Programs may divide signatures for increased flexibility.
  • Vertical or horizontal signatures allow choices based on application need.
  • The Coca-Cola logo is a classic, recognizable signature representing joy and refreshment.

Sequence of Cognition

  • Brand awareness relies on a recognizable visual identity, and helps provide information.
  • Repeated exposure makes symbols recognizable, as demonstrated by companies like Target, Apple, and Nike.
  • Color acts as a mnemonic device, e.g., UPS's brown trucks.
  • Visual perception and cognition provide insight when integrating meaning and distinctive visual form.
  • The brain acknowledges shapes first; then the color; and after that, form.

Shape, Color, Form

  • Shape aids identify distinctive shapes, which leaves faster mark on memory
  • Color triggers emotion and brand recall through careful selection (Kodak and Tiffany trademarked colors).
  • Form takes most time to process, so content comes third.

Shape Examples

  • Pepsi uses a circle for movement.

Color Examples

  • McDonald's, Uses red for excitment, yellow for joy.

Form Examples

  • Apple's logo is simple, clean, which resonates with soophistication and innovation.

Wordmarks

  • A wordmark incorporates a legible word(s) with font choice.
  • The best wordmarks have font that imbues characteristics.
  • These can be abstract or pictorial.
  • The tilted "E" in "Dell" strengthens the name.

Letterform Marks

  • Single letters are frequently used as graphic focal points for brandmark.
  • The letter is proprietary and carries design with personality and meaning.
  • Can also act as mnenomic devices (M for motorola, Q for Quest).
  • Westinghouse is a good example of symbolis.
  • The "Eagle" on the USPS is a recognizable symbol.

Abstract Marks

  • Abstract marks provide visual form, and can convey a big idea.
  • Marks can also provide strategic ambiguity, and work for unrelated divisions.

Emblems

  • Emblems are trademarks that are associated to names.
  • Elements can't be seperated.
  • Can look terriffic on package.
  • With logos getting smaller through ads, emblems face biggest legibility constraints.

Characters

  • Characters embody attributes and become cultural icons.
  • They are distinct, recognizable, and have voices, and enabling them to leap off the silent shelf.

Look and Feel

  • Look and Feel gives visual language to make a system both recognizable and proprietary.
  • That system expresses a point of view, composition, color, imagery, and typography.
  • It resonates towards the customer.
  • Visual languages are intentionally designed to distinguish and unify.

Look and Feel Basics

  • Design: Design makes marriage of content and intelligence.
  • Color Palettes: Can contain primary or secondary colors.
  • Imagery: Considers style, focus, whether from photography, etc
  • Typography: Font families impact visibility.
  • Sensory: Considers qualities in how something feels, etc.

Concluding the lecture

Understanding Brand Identity: Brand Identity is a tangible representation that builds differentiation. The Role of Branding: Branding builds loyalty. Types of Branding: Includes Digital, Co-branding, etc. Key Elements of Brand Identity: Elements like Brand marks work together. Importance of Perception: This can shape perception and engagement.

"Designing Brand Identity"

  • "Designing Brand Identity" is a useful text.

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