BMC Helix Activation Process
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Questions and Answers

What is the first step of activation after the customer initiates the order to BMC?

  • Receiving Email services and FTP details
  • Creating a ticket to enable the Quiet and Admin-only mode
  • Provisioning the required systems with BMC Helix products (correct)
  • Performing BMC Helix installations for the BMC Helix Innovation Suite

    • What does the customer team need to do after receiving Email services and FTP details?

  • Initiate the order to BMC for activation
  • Create a ticket to enable the Quiet and Admin-only mode (correct)
  • Provision the required systems with BMC Helix products
  • Perform BMC Helix installations for the BMC Helix Innovation Suite

    • When does the BMC team perform BMC Helix installations for the BMC Helix Innovation Suite?

  • Simultaneously with provisioning the required systems
  • Before provisioning the required systems
  • At the initiation of order by the customer
  • After activating the required systems (correct)

    • What is involved in the first step of activation?

    <p>Provisioning the required systems with applicable BMC Helix products</p> Signup and view all the answers

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