BM4513 Marketing - Lecture 5: Promotion
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Questions and Answers

What is the primary goal of employing techniques and strategies for breaking through the clutter?

  • To increase brand awareness
  • To create more advertisements
  • To engage, entertain, and provide useful content (correct)
  • To provide brands with greater visibility
  • What is the main characteristic of 'Advertainment'?

  • It aims to create a sense of urgency and scarcity.
  • It uses celebrities and influencers to promote products.
  • It transforms advertisements into engaging or useful content. (correct)
  • It focuses on providing educational information.
  • What is the goal of 'Brand Integrations'?

  • To increase product sales through strategic collaborations.
  • To seamlessly integrate a brand into entertainment or content, making it an inseparable part. (correct)
  • To create branded merchandise and promotional items.
  • To use social media influencers to promote the brand.
  • What is the defining feature of 'Native Advertising'?

    <p>It visually blends the brand content with the surrounding content. (B)</p> Signup and view all the answers

    Which of the following is NOT a component of crafting a strategic message?

    <p>Developing a compelling visual identity (A)</p> Signup and view all the answers

    What three characteristics should 'Impactful Appeals' possess?

    <p>Meaningful, believable, and distinctive (B)</p> Signup and view all the answers

    What is the primary focus of the 'Slice of life' message execution style?

    <p>Depicting relatable scenarios where the product can solve common problems (A)</p> Signup and view all the answers

    Which of the following techniques is NOT discussed as a strategy for breaking through the clutter?

    <p>Guerrilla Marketing (C)</p> Signup and view all the answers

    What is the primary focus of the new marketing communications model?

    <p>Engaging with better informed consumers (B)</p> Signup and view all the answers

    What does Integrated Marketing Communications (IMC) aim to achieve?

    <p>Maximize the impact on consumers (B)</p> Signup and view all the answers

    Which of the following is NOT a characteristic of advertising?

    <p>Extensive community engagement (D)</p> Signup and view all the answers

    What strategy have marketers adopted due to digital advancements?

    <p>A digital-first approach to marketing (D)</p> Signup and view all the answers

    How does the new marketing communications model suggest brands should interact with consumers?

    <p>By sharing messages across multiple channels (A)</p> Signup and view all the answers

    What is one key aspect that distinguishes advertising from earned or owned media?

    <p>Advertising requires payment for space or time (D)</p> Signup and view all the answers

    What role do marketers take on in the new marketing communication landscape?

    <p>Content marketing managers (B)</p> Signup and view all the answers

    What does the seamless integration in IMC aim to enhance?

    <p>Impact on consumers and end users (B)</p> Signup and view all the answers

    What is a primary goal of Public Relations (PR)?

    <p>To foster and maintain good relationships with various publics (A)</p> Signup and view all the answers

    Which of the following is NOT a function of Public Relations?

    <p>Sales forecasting (B)</p> Signup and view all the answers

    Which activity involves influencing legislation and regulation?

    <p>Lobbying (C)</p> Signup and view all the answers

    How does Public Relations differ from advertising?

    <p>Advertising focuses on selling products directly to customers (C)</p> Signup and view all the answers

    What is one way Public Relations can handle crisis situations?

    <p>By issuing timely and favorable public statements (A)</p> Signup and view all the answers

    Maintaining good relationships with which of the following is part of Public Relations?

    <p>Various stakeholders, including customers, communities, and investors (C)</p> Signup and view all the answers

    Which of the following best defines the role of a press agency in Public Relations?

    <p>Creating and placing newsworthy information in the media (D)</p> Signup and view all the answers

    Which advertising strategy focuses on creating a dreamlike scenario to promote a product?

    <p>Fantasy (B)</p> Signup and view all the answers

    What distinguishes a successful PR campaign during the holiday season?

    <p>Alignment with cultural practices, such as gifting (D)</p> Signup and view all the answers

    What does the personality symbol strategy utilize to embody the brand's identity?

    <p>A character or spokesperson (D)</p> Signup and view all the answers

    Which approach validates the effectiveness of a product using data and research findings?

    <p>Scientific evidence (C)</p> Signup and view all the answers

    In advertising, which method is used to create a specific feeling or atmosphere around a product?

    <p>Mood or image (B)</p> Signup and view all the answers

    Which advertising method incorporates songs or jingles to enhance engagement?

    <p>Musical (D)</p> Signup and view all the answers

    What is the first step in advertising media selection?

    <p>Determining reach, frequency, impact, and engagement (A)</p> Signup and view all the answers

    What is the primary purpose of the Promotion Mix?

    <p>To persuasively communicate customer value and build relationships (A)</p> Signup and view all the answers

    What type of evidence features real users or celebrities endorsing a product?

    <p>Testimonial evidence (C)</p> Signup and view all the answers

    Which of the following is NOT a tool included in the Promotion Mix?

    <p>Market Research (A)</p> Signup and view all the answers

    What does advertising primarily involve?

    <p>Paid, nonpersonal presentations by an identified sponsor (A)</p> Signup and view all the answers

    Which advertising approach appeals to a consumer's identified way of life?

    <p>Lifestyle (A)</p> Signup and view all the answers

    What is the role of Public Relations (PR) in the Promotion Mix?

    <p>To engage the company’s various publics (C)</p> Signup and view all the answers

    Which of the following is a form of Sales Promotion?

    <p>Discounts and coupons (B)</p> Signup and view all the answers

    Which option represents a feature of Personal Selling?

    <p>Engaging customers through face-to-face interactions (B)</p> Signup and view all the answers

    What is a primary benefit of integrated marketing communications?

    <p>Creating a consistent message across channels (B)</p> Signup and view all the answers

    What is one common goal of using the Promotion Mix?

    <p>To establish brand awareness (B)</p> Signup and view all the answers

    Which advertising campaign planning decisions are classified by 3 main purposes? (Select all that apply.)

    <p>Setting Advertising Objectives (C)</p> Signup and view all the answers

    Which advertising budget method involves matching competitor spending?

    <p>Competitive-Parity Method (B)</p> Signup and view all the answers

    Which advertising format is NOT mentioned as a way advertising can take shape?

    <p>Billboards (A)</p> Signup and view all the answers

    Which of these statements is true about advertising budgets and products?

    <p>Well-differentiated products may require less advertising. (C)</p> Signup and view all the answers

    What is the main purpose of advertising?

    <p>To increase sales (B)</p> Signup and view all the answers

    Flashcards

    Advertainment

    Advertisements that are entertaining or useful to the audience.

    Brand Integrations

    Incorporating a brand seamlessly into entertainment or content.

    Native Advertising

    Ads that mimic the look and feel of regular content around them.

    Creative Message

    The distinct idea behind what is communicated to consumers.

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    Customer Benefits

    Advantages that a product offers to its users, identified for messaging.

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    Message Execution Styles

    Different approaches for presenting a message in advertising.

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    Slice of Life

    A style that portrays relatable scenarios where a product solves a problem.

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    Impactful Appeals

    Characteristics of a message that make it memorable and convincing.

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    Creative Content in Advertising

    Content designed to capture attention and create memorable impressions.

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    Advertising Formats

    Various ways ads are presented, including print, TV, radio, and online.

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    Advertising Objectives

    Goals of advertising, classified into informing, persuading, and reminding.

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    Affordable Method

    Budgeting based on what the company can afford.

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    Percentage-of-Sales Method

    Setting the ad budget as a percentage of sales revenue.

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    Competitive-Parity Method

    Budgeting to match competitors' advertising expenditures.

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    Objective-and-Task Method

    Determining the advertising budget based on specific objectives to achieve.

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    Factors Affecting Advertising Budget

    Elements that influence budget decisions like product life cycle, competition, and economy.

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    Promotion Mix

    A blend of promotion tools used to communicate value and build relationships.

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    Advertising

    Paid nonpersonal promotion of ideas, goods, or services by an identified sponsor.

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    Public Relations (PR)

    Activities aimed at engaging the company’s publics and building relationships.

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    Sales Promotion

    Short-term incentives to encourage the purchase of a product or service.

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    Personal Selling

    Personal interactions by the sales force to engage customers and make sales.

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    Major Promotion Tools

    Key elements in the promotion mix, including advertising, PR, sales promotions, and personal selling.

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    Integrated Marketing Communications

    A strategy that ensures all forms of communications and messages are linked together.

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    Changing Communications Landscape

    Evolving methods and channels by which companies communicate with consumers.

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    New Marketing Communications Model

    A shift from mass marketing to focused marketing using digital technology.

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    Better Informed Consumers

    Consumers can share brand information via the internet and social media.

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    Digital-First Approach

    Marketers prioritize digital channels to engage communities effectively.

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    Integrated Marketing Communications (IMC)

    A strategic approach ensuring consistent messaging across channels.

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    Content Marketing Manager

    Marketers act as creators and sharers of brand messages.

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    Paid Media

    Advertising requiring payment for media space or time.

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    Wide Reach in Advertising

    Advertising aims to reach a large demographic and geographic audience.

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    Press relations

    Creating and placing newsworthy information in the media.

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    Product and brand publicity

    Publicizing specific products and brands to attract consumer interest.

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    Public affairs

    Maintaining relationships with the community and public organizations.

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    Lobbying

    Building relationships with legislators to influence laws and regulations.

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    Investor relations

    Maintaining relationships with shareholders and the financial community.

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    Crisis situations

    Handling unfavorable rumors or occurrences affecting a company’s reputation.

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    Reputation management

    Aiming to earn understanding and support by influencing opinions and behaviors.

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    Lifestyle Advertising

    Shows how a product fits within a consumer's way of life.

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    Fantasy Advertising

    Creates an imaginative scenario to help consumers escape reality.

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    Mood or Image

    Builds a specific feeling around the product, using visuals and minimal text.

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    Musical Advertising

    Incorporates songs or jingles to enhance engagement and memorability.

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    Personality Symbol

    Uses a character or spokesperson to embody the brand's identity or values.

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    Technical Expertise

    Highlights brand authority and knowledge with detailed demonstrations or explanations.

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    Scientific Evidence

    Utilizes data or research findings to validate product claims.

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    Testimonial Evidence

    Features endorsements from real users or celebrities sharing their experiences.

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    Study Notes

    BM4513 Marketing - Lecture 5: Promotion

    • The lecture focuses on engaging consumers using the promotion mix, specifically advertising and PR.
    • Learning outcomes include defining the four promotion mix tools, discussing the changing communication landscape, defining the role of advertising, and defining the role of public relations (PR).
    • The promotion mix (also called the marketing communications mix) is a blend of promotion tools to communicate customer value and build relationships.
    • The four promotion mix tools are:
      • Advertising: Any paid form of non-personal presentation and promotion of goods, services, or ideas by an identified sponsor. Includes digital, broadcast, print, outdoor, and other forms.
      • Public Relations (PR): Activities designed to engage various publics and build positive relationships. Includes news updates, stories, sponsorships, events, webpages.
      • Sales Promotion: Short-term incentives to encourage purchase or sales. Includes discounts, coupons, displays, demonstrations, and events.
      • Personal Selling: Personal customer interactions by the firm's sales force for making sales and building customer relationships. Includes sales presentations, trade shows, and incentive programs.

    The New Marketing Communications Model

    • Marketers are shifting from mass marketing to focused marketing due to increased digital technology and fragmented markets.
    • Consumers are better informed and communicate brand-related info online.
    • Advances in digital technology allow for more engaging, personalized marketing, targeting smaller communities.
    • A mix of traditional mass and digital media channels is utilized for effective engagement.
    • The new model emphasizes the importance of paid, owned, earned, and shared channels.

    Advertising

    • Advertising is a paid form of non-personal presentation for products or services by a sponsor.
    • Includes various media (paid media): digital, broadcast, print, outdoor.
    • Designed for broad reach and creative content to capture attention and create a memorable impression.
    • Advertising employs different formats (banners, pop-ups, websites, prints, videos).

    Advertising Campaign Planning Decisions

    • Objectives set communication and sales objectives.
    • Budget decisions are made using affordable approach, percentage-of-sales method, competitive parity, objective and task methods.
    • Media decisions include impact/engagement strategies, major media types, specific media vehicles, and timing.
    • Advertising evaluation measures communication impact, sales/profit impact, and return on advertising.

    Setting Advertising Objectives

    • Advertising objectives are categorized into three main purposes: informing, persuading, and reminding.

    Setting the Advertising Budget

    • Methods used to set the budget include the affordable method, percentage-of-sales method, competitive-parity method, and objective-and-task method.

    Factors Affecting Advertising Budget

    • Brand new products or services will usually need a larger budget
    • Markets with many competitors and high advertising clutter will require more advertising.
    • Undifferentiated products may need heavier advertising to stand out, while differentiated products can highlight differences.
    • During economic downturns, advertising budgets are often among the first to be reduced.

    Message & Media Decisions

    • Advertainment: Advertising and entertainment blended together, entertaining and useful.
    • Brand integrations: Brands are interwoven into entertainment or content.
    • Native advertising: Content created to look and feel like other content

    Major PR Tools

    • News
    • Public service activities (e.g. charity drives, CSR programs)
    • Special events
    • Written materials (brochures, catalogs, press releases)
    • Corporate identity materials (logos, mascots)
    • Digital platforms (YouTube, Facebook, Instagram)

    Public Relations

    • PR activities aim to build relationships and favorable public image through various functions.
    • PR activities include press relations, product/brand publicity, public affairs, lobbying, investor relations, and development.
    • Effective PR relies on building good relations with stakeholders.
    • Using PR to manage reputation
    • PR Tools to achieve goals

    Message and Content Strategy

    • Key steps in advertising media selection include determining reach, frequency, impact and engagement, choosing among major media types, selecting specific media vehicles, and deciding on media timing.

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    Description

    This lecture explores the promotion mix and its tools, focusing on advertising and public relations. Students will learn to define the four promotion mix components and understand their roles in engaging consumers. The session emphasizes the importance of communication in marketing strategies.

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