Chapter 37 - Electronic Communications
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Questions and Answers

According to the policy, what is the primary reason for establishing guidelines on electronic communication?

  • To prevent the misuse of technology that might harm the agency and its members. (correct)
  • To reduce the cost associated with maintaining electronic communication systems.
  • To encourage the widespread use of personal computers among employees.
  • To increase the speed of information transfer within the agency.
  • Under whose direction are personnel permitted to access and use electronic communication systems for business purposes?

  • The Sheriff's Office IT department
  • Any supervisor of the Bexar County Sheriff's Office
  • The County Commissioners Court
  • The Sheriff, Chief Deputy, or Designee. (correct)
  • Which of the following is NOT explicitly included as an Electronic Messaging Device (EMD) according to the policy?

  • Landline telephones (correct)
  • Paging Systems
  • Mobile Digital Terminals
  • Personal Computers
  • What is the stated purpose of the electronic communications policy for the Bexar County Sheriff's Office?

    <p>To provide guidelines for the correct use of electronic messaging systems that protects employees and personnel from damaging actions.</p> Signup and view all the answers

    According to the policy, what is a potential consequence of mishandling electronic communications?

    <p>The rapid transfer and distribution of sensitive information that could damage the agency, its members, and the public.</p> Signup and view all the answers

    What is the primary responsibility of the System Administrator?

    <p>To oversee all aspects of electronic messaging within the agency</p> Signup and view all the answers

    Which of the following is true regarding the use of BCSO electronic communications systems?

    <p>They are strictly for serving the interests of the BCSO</p> Signup and view all the answers

    What should employees of the Sheriff’s Office include in their email signatures?

    <p>Brand consistency standards set by the agency</p> Signup and view all the answers

    Which statement reflects BCSO's stance on sharing County email addresses?

    <p>Sharing email addresses can result in the receipt of unwanted emails</p> Signup and view all the answers

    What type of usage does the BCSO allow for public internet access?

    <p>Research and email communications relevant to business goals</p> Signup and view all the answers

    Study Notes

    Bexar County Sheriff's Office Policy Manual - Electronic Communications

    • Original Date: April 15, 2014
    • Effective Date: August 20, 2018
    • Supersedes: April 15, 2014
    • Approved by: Sheriff Javier Salazar
    • Chapter Number: Thirty-Seven
    • Office of Primary Responsibility: Sheriff's Administration
    • Pages: 8
    • Policy Purpose: To provide guidance on proper use of personal computers and related electronic messaging systems to protect BCSO employees and others from illegal or damaging actions. This includes agency email, internet services, and electronic message transmission.
    • Definitions of terms: Includes Electronic Messaging Device (EMD), System Administrator, Personal Computer, and Electronic Communications. Examples of EMDs include computers, email, voicemail, paging systems, bulletin boards, and internet services.
    • Policy Scope: Users are responsible for knowing and following the guidelines; computers are for official BCSO business.
    • General Guidelines: BCSO electronic communications systems are for BCSO business; only system administrators may reset devices to factory settings. Internet use is authorized for appropriate business functions (email, file transfer, research); the BCSO is not responsible for content viewed on the internet or emotional distress caused by it. Sharing County email addresses with businesses or individuals for the purpose of selling or misusing them is discouraged.
    • Email Signatures: Employees must use a consistent email signature reflecting professional standards; these will be restricted to approved fonts and formats.
    • Privacy: Personnel have no right to privacy regarding email or internet usage on BCSO systems. BCSO may review computer usage records, and passwords/encryption keys must be available. System maintenance and network monitoring by System Administrators is permitted. Communications with personal attorneys via BCSO systems are subject to review by BCSO staff. Passwords must be changed every 180 days.
    • Legal Issues: Email may be subject to legal discovery in lawsuits involving the BCSO or Bexar County; electronic communications may become public knowledge. Email messages may be considered official records and must be retained according to BCSO retention schedules.
    • Social Media Scope: Social media sites such as Twitter, LinkedIn, Facebook, Google+, and Pinterest are prohibited during BCSO work using the BCSO system. Personal use of devices is permissible but confidential information about the BCSO cannot be shared on social media without prior authorization. Personal blogs and personal photographs are prohibited unless authorized; exceptions may be made for job-related social media involvement.
    • Exceptions to Policy: Exceptions may be granted under certain work-related circumstances (investigations, legal work, etc.) for limited access to prohibited information. Access will still need prior authorization.
    • Disciplinary Actions: Violations of the policy may result in disciplinary action, including termination. Personnel must cooperate with investigations. Illegal activities or suspicious computer behaviour must be reported immediately.

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    Description

    This quiz focuses on Chapter Thirty-Seven of the Bexar County Sheriff's Office Policy Manual, which outlines the guidelines for using electronic communications and messaging systems. It covers the responsibilities of users and the definitions of key terms related to electronic messaging devices. Test your understanding of the policies that protect BCSO employees from illegal activities.

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