Bernalillo County Fire Department PIO Policy
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Questions and Answers

What is the maximum time frame for a newly selected PIO to obtain required certifications?

  • 6 months
  • 3 years
  • 2 years
  • 1 year (correct)
  • Which certification is NOT required for the PIO position within the first year?

  • NIMS IS-702 Public Information Systems
  • FEMA E-88 Advanced Public Information Officer (correct)
  • NMBA Media Relations Workshop
  • DHSEM G-290 Basic Public Information Officers Course
  • Who is responsible for selecting the Department Public Information Officers?

  • The Fire Chief (correct)
  • The Mayor
  • The City Council
  • The PIOs themselves
  • What is one responsibility of the Public Information Officers?

    <p>Draft press releases</p> Signup and view all the answers

    In the absence of a PIO, who will take over PIO duties?

    <p>The on-call PIO or other designated personnel</p> Signup and view all the answers

    Which of the following is NOT a responsibility of the PIO?

    <p>Firefighter Training</p> Signup and view all the answers

    Which is true about the role of PIO regarding public records?

    <p>They must apply provisions of the IPRA before disseminating information.</p> Signup and view all the answers

    What is the duration of the commitment for a member selected to the position of PIO?

    <p>1 year</p> Signup and view all the answers

    Who contacts the PIO when field staff are approached directly by a media outlet?

    <p>Field staff</p> Signup and view all the answers

    Which of the following is NOT a responsibility of the PIO?

    <p>Dispatching fire crews to incidents</p> Signup and view all the answers

    What must the PIO monitor to determine whether to attend an incident?

    <p>Command pages</p> Signup and view all the answers

    Who is responsible for releasing details regarding investigative matters after consulting with investigators?

    <p>The PIO or assigned designee</p> Signup and view all the answers

    Which monthly highlight does the PIO NOT need to report?

    <p>Total Media Outlets contacted</p> Signup and view all the answers

    What triggers automatic dispatch of the PIO to an incident?

    <p>Incident types defined by the Fire Chief</p> Signup and view all the answers

    Which activity is a part of overseeing PR events by the PIO?

    <p>Scheduling with the requesting agency</p> Signup and view all the answers

    What must the IC do before the PIO arrives at an emergency scene?

    <p>Handle initial media contacts</p> Signup and view all the answers

    What is the primary role of a Public Information Officer (PIO) in the Bernalillo County Fire Department?

    <p>To conduct media and public relations during emergencies and non-emergencies</p> Signup and view all the answers

    Which of the following accurately describes a Press Release?

    <p>A written or recorded communication for announcing newsworthy information</p> Signup and view all the answers

    What key elements should be included in a Media Advisory?

    <p>Who, What, When, Where, and Why of an event</p> Signup and view all the answers

    What is a News Brief typically characterized by?

    <p>Short informational distribution of ideally 100 words or fewer</p> Signup and view all the answers

    Which of the following best describes a Backgrounder?

    <p>A summary of historical or statistical information for distribution</p> Signup and view all the answers

    Which of the following is NOT a listed responsibility of the PIO?

    <p>Providing emergency medical services</p> Signup and view all the answers

    What function does Social Media serve for the Bernalillo County Fire Department?

    <p>A means for integrating user-generated content and public communication</p> Signup and view all the answers

    What qualifies a member to apply for the Public Information Officer position?

    <p>Any BCFD member in good standing when the position is vacant</p> Signup and view all the answers

    Study Notes

    Bernalillo County Fire Department Public Information Policy

    • The Bernalillo County Fire Department’s Public Information Officer (PIO) policy outlines the qualifications, duties, and communication protocols for handling media and public relations.
    • The PIO position is held by a qualified uniformed member of the department.
    • The PIO is responsible for handling media relations for both emergency and non-emergency communications.

    Public Information Officer Responsibilities

    • PIOs are responsible for creating various communication materials, including press releases, news briefs, fact sheets, backgrounders, media advisories, biographies, and social media posts.
    • They also handle follow-up inquiries from external agencies.
    • PIOs are responsible for overseeing Public Relations (PR) events.
    • They must manage the BCFD’s social media accounts.
    • They oversee the fire department newsletter.
    • They are responsible for maintaining and updating the department’s website.

    PIO Qualifications and Training

    • Any Bernalillo County Fire Department member in good standing is eligible to apply for the PIO position when it is vacant.
    • Members selected for the PIO position must obtain specific certifications within a designated timeframe, including:
      • NMBA (New Mexico Broadcasters Association) 2-Day Media Relations and Public Information Workshop.
      • NIMS (National Incident Management Systems) IS-702 Public Information Systems.
      • DHSEM (Department Homeland Security Emergency Management) G-290 Basic Public Information Officers Course.
      • DHSEM (Department Homeland Security Emergency Management) G-291 Joint Information Systems & Joint Information Center Planning Tribal, State and Local PIOs.
      • FEMA (Federal Emergency Management Administration) ICS-400 Advanced Incident Command Systems and any pre-requisites.
      • FEMA (Federal Emergency Management Administration) E-88 Advanced Public Information Officer (within a 2-year timeframe if accepted into the National Fire Academy class).

    PIO Reporting Structure

    • The PIO reports directly to the Fire Chief.
    • The Fire Chief selects the Department Public Information Officers.
    • In the absence of a PIO, the Fire Chief is notified of incidents requiring communication with the media and public.
    • The Fire Chief will designate an alternate PIO or other department personnel to handle PIO duties for the absent PIO.

    Incident Response and Communication

    • The PIO will be automatically dispatched to specific incident types, as defined by the Fire Chief.
    • PIOs monitor command pages and respond to incidents based on the provided information.
    • The Incident Commander (IC) calls the PIO via radio or phone to respond to incidents.

    Media Contact

    • The Incident Commander (IC) or designee handles initial media contacts at the scene of an incident until the PIO arrives.
    • The IC or designee may release factual information, such as the nature of the call, time, and place.
    • Investigators handle details pertaining to investigative matters.
    • The PIO or assigned designee will be consulted before releasing information.

    Monthly Reporting

    • The PIO will submit monthly reports highlighting:
      • Total Incidents
      • Total Medical Responses
      • Total Fire Responses
      • Total Medical Transports
      • Total Fire Inspections
      • Total Fire Marshal Callouts
      • Total Fire Investigations
      • Total Public Relations conducted
      • Total News Stories
      • Featured Fire Personnel
      • Any important information about the fire department and its operations.

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    Description

    This quiz covers the Bernalillo County Fire Department’s Public Information Officer (PIO) policy, detailing the qualifications, duties, and communication protocols of PIOs. It includes responsibilities related to media relations, social media, newsletter management, and public relations events.

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