Podcast
Questions and Answers
Which benefit of technology relates specifically to the improvement of employee satisfaction?
Which benefit of technology relates specifically to the improvement of employee satisfaction?
What is a major disadvantage of technology in production?
What is a major disadvantage of technology in production?
How does technology impact marketing for businesses?
How does technology impact marketing for businesses?
Which of the following is NOT a benefit of technology in communications?
Which of the following is NOT a benefit of technology in communications?
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What potential risk is associated with the use of technology in a business?
What potential risk is associated with the use of technology in a business?
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Which aspect of customer service is improved through technology?
Which aspect of customer service is improved through technology?
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What is an essential requirement for maintaining the advantages of communication technology?
What is an essential requirement for maintaining the advantages of communication technology?
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What is a disadvantage of using Computer Aided Manufacturing (CAM)?
What is a disadvantage of using Computer Aided Manufacturing (CAM)?
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Study Notes
Benefits of Technology for Businesses
- Finance: Using Computer Aided Manufacturing (CAM) can reduce product defects and returns, leading to cost savings and improving product consistency across locations.
- Production: Technology boosts production speed, quality, and efficiency, enabling businesses to benefit from economies of scale and reduce costs per unit.
- Staff: Remote work options through laptops, virtual logins, and apps like FaceTime increase staff satisfaction. File sharing applications enhance communication and collaboration efficiency.
- Communications: Technology facilitates access to vast amounts of data, enabling faster decision-making. Staff can be contacted easily through various devices and communication formats.
- Marketing: E-commerce allows businesses to reach new markets online. Websites can promote special offers and provide information, while online booking apps offer convenience for customers.
- Security: Storing data digitally reduces the risk of physical theft by employees or rivals. Reduced paper-based storage lowers costs and space requirements.
- Customers: Customer support is enhanced through online forms and direct social media messaging. Websites facilitate 24/7 bookings from anywhere in the world, improving customer flexibility.
Disadvantages of Technology for Businesses
- Finance: Businesses face substantial initial investment costs for technology and systems, along with ongoing maintenance and installation expenses.
- Production: Investing in new machines, technology, and employee training to operate them is a significant financial commitment.
- Staff: Technology can lead to job displacement as automation replaces certain roles, like in supermarkets with automated checkouts. Training costs are also associated with adapting to new technologies.
- Communications: Businesses must invest in robust security measures, including encryption and strong passwords, to protect data shared online.
- Marketing: While online advertising campaigns like Google Ads can be effective, they require careful targeting to be efficient. Website maintenance and updates are ongoing costs.
- Security: Protecting against cyber threats necessitates investments in security software and virus protection. Breaches or breakdowns can result in data losses and reputational damage, as seen with Facebook's data breach.
- Customers: IT breakdowns can disrupt services, preventing customers from ordering products or accessing services. Poorly functioning reservation systems can lead to customer inconvenience and negative online reviews, impacting the business's reputation.
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Description
Explore the various advantages technology provides to businesses, focusing on areas such as finance, production, staff communication, marketing, and security. This quiz will highlight how technological advancements can lead to cost savings, increased efficiency, and improved customer engagement. Discover the transformative power of technology in modern business operations.
