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Questions and Answers

Which process group involves formalizing the acceptance of a project phase and bringing it to an orderly conclusion?

  • Initiating
  • Closing (correct)
  • Executing
  • Monitoring and Controlling

A project manager is in the process of defining and authorizing a new project. Which process group is being primarily addressed?

  • Initiating (correct)
  • Monitoring and Controlling
  • Planning
  • Executing

Which of the following best describes the purpose of the Planning process group in project management?

  • Measuring progress and taking corrective actions.
  • Defining and authorizing new projects.
  • Devising a scheme to meet project goals and needs. (correct)
  • Coordinating resources to produce project deliverables.

Which process group focuses on measuring project progress and implementing corrective actions?

<p>Monitoring and Controlling (A)</p> Signup and view all the answers

What is a key characteristic of the Executing process group?

<p>Coordinating resources to carry out project plans. (A)</p> Signup and view all the answers

Which statement is most accurate regarding resource allocation across the process groups?

<p>Executing processes usually demand the most resources. (B)</p> Signup and view all the answers

Why might a project be less costly to complete if it is better planned and controlled?

<p>Executing consumes most of the project costs; better planning and control ensure efficient execution. (A)</p> Signup and view all the answers

What is a common pitfall for project managers regarding time allocation among process groups?

<p>Spending too much time executing and not enough time planning and monitoring. (B)</p> Signup and view all the answers

Which factor is LEAST likely to differentiate various project development approaches?

<p>The strictness in adherence to the initial project budget. (C)</p> Signup and view all the answers

In an iterative development approach, when is customer feedback typically gathered?

<p>After each iteration or cycle of development. (D)</p> Signup and view all the answers

Which of the following best describes the purpose of establishing a development approach for a project?

<p>To optimize project outcomes by selecting a method to create and evolve the project's deliverables. (A)</p> Signup and view all the answers

How does an incremental approach differ from a typical iterative approach in project development?

<p>Each increment adds to the previous one, building towards the final product. (C)</p> Signup and view all the answers

What constitutes a project life cycle?

<p>A series of phases a project progresses through from initiation to completion. (A)</p> Signup and view all the answers

A project team is developing a new e-commerce platform. They plan to release new features every two weeks. Which delivery cadence best describes this approach?

<p>Periodic delivery (A)</p> Signup and view all the answers

Which of the following best describes a 'project phase'?

<p>A collection of logically related project activities culminating in one or more deliverables. (D)</p> Signup and view all the answers

How does 'cadence' relate to a project's development approach?

<p>Cadence represents the rhythm of activities conducted throughout the project. (D)</p> Signup and view all the answers

A software company releases updates to its cloud-based accounting software almost daily, with new features and bug fixes. Which type of delivery cadence is the company employing?

<p>Continuous delivery (A)</p> Signup and view all the answers

In a sample predictive project lifecycle, at what stage would you expect a fully functional prototype to be available for user testing?

<p>Build Phase (B)</p> Signup and view all the answers

Which of the following is a critical aspect of a 'predictive' development approach?

<p>Detailed upfront planning and sequential execution. (A)</p> Signup and view all the answers

Within an agile development lifecycle, what is the primary purpose of backlog prioritization after each iteration?

<p>To determine which features will be developed in the next iteration, based on feedback and current project goals. (C)</p> Signup and view all the answers

How do projects typically relate to product lifecycles?

<p>Projects can be initiated at various points in the product lifecycle to create or enhance the product leading to multiple programs. (A)</p> Signup and view all the answers

What is a key difference between a project that uses a single delivery approach and one that uses continuous delivery?

<p>Single delivery projects deliver the final product at the end, while continuous delivery projects release updates frequently. (D)</p> Signup and view all the answers

In which scenario would a hybrid development approach be MOST suitable?

<p>When the project has a mix of well-defined and evolving components. (A)</p> Signup and view all the answers

How does an 'iterative' approach differ from an 'incremental' approach in project development?

<p>Iterative approaches involve refining features through repeated cycles, while incremental approaches add features piece by piece. (D)</p> Signup and view all the answers

In which project management process group are activities from each knowledge area typically found?

<p>Planning (C)</p> Signup and view all the answers

Why is top management commitment crucial for project success?

<p>It ensures project managers have adequate resources and timely approvals. (D)</p> Signup and view all the answers

What role does a 'champion' play in a project?

<p>A senior manager who is a key proponent for the project. (D)</p> Signup and view all the answers

What is a common deficiency in organizations that hinders effective project management?

<p>A lack of standards or guidelines for performing project management functions. (C)</p> Signup and view all the answers

What might organizational standards or guidelines for project management include?

<p>Templates for project documents and guidelines for kickoff meetings. (B)</p> Signup and view all the answers

What is the primary function of a project management office (PMO)?

<p>To assist project managers in achieving project goals. (B)</p> Signup and view all the answers

Which of the following is a way for organizations to develop project management skills in their employees?

<p>Developing career paths for project managers and requiring project management certification. (C)</p> Signup and view all the answers

How does top management support the development of organizational standards in project management?

<p>By encouraging or enforcing their use and supporting their development. (B)</p> Signup and view all the answers

What distinguishes the predictive and agile approaches in project development regarding product delivery?

<p>Predictive delivers products less frequently compared to agile. (C)</p> Signup and view all the answers

Which factor is MOST important in differentiating between agile and predictive project management approaches?

<p>The method of incorporating changes during the project. (B)</p> Signup and view all the answers

In the initiating phase, which activity is unique to the agile approach compared to the predictive approach?

<p>Creating the initial product backlog. (C)</p> Signup and view all the answers

What is the purpose of creating a stakeholder register and performing a stakeholder analysis during the initiating phase of a project, especially in an agile context?

<p>To understand stakeholder needs and manage their involvement effectively. (D)</p> Signup and view all the answers

What role do organizational standards play in the successful implementation of project management practices?

<p>They ensure consistency and best practices across projects. (B)</p> Signup and view all the answers

What is a primary objective of implementing project management standards within an organization?

<p>To demonstrate a commitment to project management, fostering project success. (B)</p> Signup and view all the answers

Which of the following is a key contribution of an effective Project Management Office (PMO) to value delivery?

<p>Fostering delivery and outcome-oriented capabilities within the organization. (B)</p> Signup and view all the answers

Global Construction, Inc. initiated a just-in-time training project primarily to:

<p>Reduce training costs and improve employee productivity. (C)</p> Signup and view all the answers

What was a significant factor that prompted Global Construction, Inc. to consider a new training approach?

<p>Competitors had successfully implemented more efficient and accessible training programs. (C)</p> Signup and view all the answers

Which of the following strategies was NOT part of the proposed just-in-time training project at Global Construction, Inc.?

<p>Limiting access to instructors and experts to only senior employees. (A)</p> Signup and view all the answers

In the context of the Global Construction, Inc. case, why is productivity improvement crucial?

<p>It is essential for improving shareholder returns in a low-margin, competitive industry. (A)</p> Signup and view all the answers

What role did Mike Sundby play in the Global Construction human capital project?

<p>Project Champion (C)</p> Signup and view all the answers

What was one of knowledge transfer challenge Global Construction, Inc. was facing?

<p>The need to transfer knowledge from retiring workers to younger workers. (D)</p> Signup and view all the answers

Flashcards

Development Approach

A method for creating and evolving a product, service, or result throughout the project lifecycle.

Cadence

A rhythm of activities conducted throughout a project.

Single Delivery Project

A project with a single, final output or deliverable.

Multiple Delivery Project

A project that yields multiple outputs or deliverables over time.

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Periodic Delivery Project

A project with deliveries at consistent, regular intervals (e.g., weekly, monthly).

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Continuous Delivery Project

A project where new features are delivered rapidly and continuously.

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Predictive Approach

A project management approach where the project scope, time, and cost are determined in advance and followed strictly.

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Agile Approach

A project management that is iterative and incremental; focus on adaptability and flexibility.

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Development Approach Factors

The degree to which requirements are defined, delivery cadence, change incorporation, stakeholder involvement, risk and cost management.

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Iterative Approach

Customer feedback is provided after each iteration, often within a fixed duration (e.g., weekly or monthly).

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Incremental Approach

Each increment adds to the previous one, building towards the final product.

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Project Life Cycle

A series of phases a project goes through from start to finish.

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Project Phase

A set of related project activities that ends with completing deliverables.

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Predictive Life Cycle (Example)

Feasibility -> Design -> Build -> Test -> Deploy -> Close

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Incremental Life Cycle (Example)

Concept -> Plan/Design/Build (repeated) -> Close

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Process

A series of actions aimed at achieving a specific result.

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Initiating Processes

Define and authorize new projects or project phases.

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Planning Processes

Devise and maintain a workable scheme to meet project goals.

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Executing Processes

Coordinate resources to carry out the project plans and produce deliverables.

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Deliverable

Any unique and verifiable product, result, or capability.

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Monitoring and Controlling Processes

Measure progress, monitor variance, and take corrective action.

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Closing Processes

Formalize project acceptance and bring it to an orderly end.

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Executing Processes (Time)

These processes require the most resources and time in a typical project.

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Planning Impact on Costs

Better planning and control reduces project costs.

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Planning Process Groups

Each Project Management process group contains activities from every knowledge area during planning.

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Project Champion

A senior manager who actively promotes and supports a project.

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Top Management Commitment

Crucial for resource allocation, timely approvals, interdepartmental cooperation and mentorship.

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Organizational Standards

Templates, documentation examples, and guidelines for specific project activities.

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Project Management Office (PMO)

An organizational entity to help project managers achieve project goals.

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Importance of Organizational Standards

Aids in consistent execution, reduces errors, and improves overall project success rates.

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Why Top Management Commitment Matters

Ensures project managers have necessary resources and backing from other departments.

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Benefits of a PMO

Provide support and guidance and ensure alignment with organizational goals.

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Development Approach Impact

The project development method chosen impacts the frequency of product delivery, change incorporation, stakeholder involvement, and risk/cost controls.

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Predictive Approach: Initiating Activities

Stakeholder identification, project charter creation, assumptions log, and kickoff meeting.

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Standard Implementation Benefits

Shows a firm's dedication to project management and boosts project success rate.

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Key PMO Contributions

Foster capabilities, maintain a broad view, and ensure continuous improvement.

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Just-in-Time Training

Training delivered exactly when an employee requires it.

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Low-Margin Industry

A setting with slim profit margins and intense competition.

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Productivity Improvement

Boosting output or efficiency to increase shareholder value.

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Project Selection Workshops

Strategic planning to select initiatives aligned with objectives.

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Knowledge Transfer

Transferring knowledge from experienced to junior staff.

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Study Notes

  • The topic of this lesson is IT Project Management
  • This corresponds to Week 3 in the course
  • Covers project life cycles and initiating projects

Learning Objectives

  • Discuss establishing a development approach, cadence, and project life cycle to optimize project outcomes
  • Describe the five project management process groups, and map them to knowledge areas for predictive project management
  • Understand importance of top management commitment, organizational stanards, and Project Management Offices
  • Summarize the initiating process of a predictive project management approach
  • Prepare a business case and stakeholder analysis
  • Create a project charter and assumption log
  • Describe the importance of holding a good project kick-off meeting
  • Understand the difference between initiating a predictive project and an agile or hybrid project
  • Describe the Scrum framework
  • Create a product vision statement, product roadmap, initial product backlog, and release plan

Development approach and Project Life Cycle

  • A development approach is a method used to create and evolve the product, service, or result during the project life cycle
  • Examples of development approaches include predictive, iterative, incremental, adaptive, or hybrid methods
  • Cadence is a rhythm of activities conducted throughout the project
  • Projects can have a single delivery or multiple deliveries
  • Multiple deliveries can be periodic, at set time periods such as weekly or monthly, or continuous
  • Continuous delivery is common popular cloud-based software, like Facebook or Instagram
  • The frequency of feature releases makes it continuous development
  • Development approaches fall on a continuum from predictive to agile

Predictive Approach

  • Requirements are defined up-front before development begins
  • Plans for the eventual deliverable are delivered without iterative changes
  • Only a single final product is delivered at the end of the project timeline
  • Change is constrained as much as possible
  • Stakeholders are involved at specific milestones
  • Risk and cost are controlled by detailed planning of mostly knowable considerations

Iterative Approach

  • Requirements can be elaborated at periodic intervals during delivery
  • Change is incorporated at periodic intervals
  • Key stakeholders are regularly involved
  • Risk and cost are controlled by progressively elaborating the plans with new information

Incremental Approach

  • Delivery can be divided into subsets of the overall product
  • Customer provides feedback after every iteration
  • Each increment builds on top of the previous one

Agile Approach

  • Requirements are elaborated frequently during delivery
  • Delivery occurs frequently with customer-valued subsets of the overall product
  • Change is incorporated in real-time during delivery
  • Key stakeholders are continuously involved
  • Risk and cost are controlled as requirements and constraints emerge

Project Life Cycles

  • Project life cycle is a series of phases that a project passes through from its start its completion
  • A project phase is a collection of logically related project activities that culminates in the completion of one or more deliverables
  • The sample predictive life cycle includes feasibility, design, build, test, deploy, and close phases
  • Phases of the sample incremental life cycle are concept, plan, design, build, and close
  • In the incremental life cycle, the plan, design, and build are repeated for each increment
  • The sample agile life cycle includes a phase to design the project and product vision
  • The agile approach then includes three iterations, with feedback and backlog prioritization after each iteration, also known as sprints

Product life cycles

  • Products often involve many programs and projects
  • Projects can be initiated at any point in the product life cycle to create or enhance the product

Project Management Process Groups

  • A process is a series of actions directed toward a particular result
  • Process groups include initiating, planning, executing, monitoring/controlling, and closing
  • Initiating processes define and authorize new projects and project phases
  • Planning processes devise and maintain a workable scheme
  • Executing processes coordinate people and resources to carry out project plans
  • Deliverables are produced within the execution phase, which is any unique and verifiable product, result, or capability to perform a service
  • Monitoring and controlling processes measure progress
  • Monitor variance from plans, and take corrective action
  • Closing processes formalize acceptance of the project or phase

Time Spent on Each Process Group

  • Most time is spent in execution, with up to 82% of resources utilized by alpha project managers
  • Planning can take up to 21% of a project's resources

Top Management Commitment

  • Crucial for project success, without a senior champion, projects often fail, independent of approach
  • Top management provides resources and timely approval for project needs
  • Cooperation from all parts of an organization must be insured by top management
  • Project managers often need mentorship from above

Organizational Standards

  • Lack of organizational standards are a deficiency in many organizations
  • Standards and gudelines provide templates for common project documents
  • Guidance on holding kick-off meetings or providing status reports is an important activity
  • Top management must support development of, and even enforce, project standards

Project Management Office (PMO)

  • PMO is an organizational entity created to assist project managers
  • Some organizations develop career paths for project managers
  • Some organizations require all project managers have PMP certification and training
  • Value Delivery supported by PMOs
  • Delivery and outcome-oriented capabilities are fostered
  • The "big picture" is kept in focus
  • Continuous improvement, knowledge transfer, and change management are supported

Chapter Summary

  • Before initiating projects, the development approach and project/product life cycle must considered
  • Consider how well requirements are defined, how often products are delivered (cadence), how change is incorporated, how much key stakeholders are involved, and how risk and cost are controlled;
  • Top management commitment, organizational standards, and Project Management Offices are important
  • Five project management process groups are initiating, planning, executing, monitoring/controlling, and closing
  • Predictive approach initiation activities: Identify stakeholders, create the project charter, create an assumptions log, hold a kick-off meeting
  • Agile approach initiation: Create charter, stakeholder register/analysis, hold kick-off meeting, create initial product backlog, estimate effort by sizing product backlog items, create a high-level release plan

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