Questions and Answers
What does MNS stand for?
Managed Network Service
What are the benefits of a network system? (Select all that apply)
Which types of networks are mentioned?
What does Network Performance Monitoring (NPM) do?
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MNS is designed to protect against hacker attacks or viruses.
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What must be installed on devices to use MNS?
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What are the target customers for MNS?
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Which of the following is a product weakness of MNS?
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What services does MNS provide? (Select all that apply)
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What type of report does MNS generate monthly?
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Study Notes
Basic Network Overview
- A network system connects computers and devices for communication and data sharing.
- Network types are classified based on size, connection characteristics, and purpose.
Advantages of Network Systems
- Resource Sharing: Facilitates shared access to data and resources.
- Communication and Collaboration: Enhances teamwork through effective communication tools.
- Cost Sharing: Reduces operational costs by pooling resources.
- Centralized Data Management: Streamlines data storage and maintenance.
Types of Networks
- Local Area Network (LAN): Covers a small geographic area.
- Metropolitan Area Network (MAN): Spans a city or large campus.
- Wide Area Network (WAN): Connects networks over large distances.
Network Devices
- Essential network devices include Hubs, Bridges, Switches, Routers, Firewalls.
Network Performance Monitoring (NPM)
- NPM monitors network device performance, alerts on abnormal usage behaviors, and ensures optimal operation.
- Importance of NPM arises from advancements in technology and the increasing complexity of networks, including considerations for IoT.
Managed Network Services (MNS)
- MNS provides continuous monitoring of network devices, alerts on anomalies affecting network functionality, and basic troubleshooting.
- Services include equipment installation, helpdesk support, remote monitoring, and monthly reporting.
MNS Offerings
- System uptime/downtime monitoring.
- Bandwidth usage analytics.
- Hardware performance checks (CPU, memory, hard disk).
- Helpdesk services without limits on consultations or on-site visits.
- Standard web-based dashboards for real-time monitoring.
Customer Benefits
- Enhanced network efficiency and reduced operational disruption.
- Streamlined access to technology without high upfront costs.
- Lower IT hiring and maintenance expenses through managed services.
Customer Target Groups
- Businesses of all sizes, particularly those lacking adequate IT support.
- Industries including education, hospitality, manufacturing, healthcare, and others with complex network needs.
Common Network Issues
- Connection issues, hardware failures, configuration errors, physical problems, and resource shortcomings.
Competitor Comparison
- Ricoh's offering is more flexible, allows for direct customer monitoring without strict licensing minimums, and provides ongoing helpdesk support versus competitors generally requiring predetermined support packages.
Product Strengths and Weaknesses
- Strengths: Expertise in technology, flexibility in services, comprehensive reporting.
- Weakness: Limited security support against hackers and malware.
Monitoring Software Requirements
- Installation of MNS agent on PCs or servers for continuous monitoring.
- Supported Operating Systems include Windows, with no requirement for higher-level IT staffing.
Future Trends in Network Management
- Increasing need for proactive monitoring solutions in response to emerging threats and technology advancements such as AI, machine learning, and IoT.
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Description
Test your knowledge of network systems and their classifications in this quiz. Understand how computers and devices connect for communication and data sharing. Explore various types of networks based on size, connectivity, and purposes.
