Podcast
Questions and Answers
What does 'laziness' refer to in the context of effective listening?
What does 'laziness' refer to in the context of effective listening?
- Avoiding listening because it takes too much time (correct)
- Engaging with complex discussions
- Relating well to the speaker's ideas
- Listening carefully to every subject
What is close-mindedness?
What is close-mindedness?
Refusing to relate to and benefit from the speaker's ideas.
Define opinionatedness.
Define opinionatedness.
Disagreeing or arguing with the speaker's views.
What does insincerity in listening often involve?
What does insincerity in listening often involve?
How is boredom characterized in the context of listening?
How is boredom characterized in the context of listening?
What is inattentiveness in listening?
What is inattentiveness in listening?
What does selective listening mean?
What does selective listening mean?
Describe filling the gaps in listening.
Describe filling the gaps in listening.
What is insulated listening?
What is insulated listening?
Define defensive listening.
Define defensive listening.
What does ambushing in listening entail?
What does ambushing in listening entail?
What characterizes insensitive listening?
What characterizes insensitive listening?
What is message overload?
What is message overload?
Define rapid thought in the context of listening.
Define rapid thought in the context of listening.
What is psychological noise?
What is psychological noise?
What does physical noise refer to?
What does physical noise refer to?
How can hearing problems affect listening?
How can hearing problems affect listening?
What are faulty assumptions in listening?
What are faulty assumptions in listening?
Why is effort important in effective listening?
Why is effort important in effective listening?
What does the idea of 'talking has more advantages' suggest?
What does the idea of 'talking has more advantages' suggest?
How is lack of training relevant to listening?
How is lack of training relevant to listening?
What does comparing involve in the context of listening?
What does comparing involve in the context of listening?
Define mind reading in listening.
Define mind reading in listening.
What does rehearsing mean while listening?
What does rehearsing mean while listening?
What is judging in the context of listening?
What is judging in the context of listening?
How is dreaming characterized in listening?
How is dreaming characterized in listening?
What does identifying mean in the context of listening?
What does identifying mean in the context of listening?
Describe advising in listening.
Describe advising in listening.
What characterize sparring in listening?
What characterize sparring in listening?
What is derailing in the context of listening?
What is derailing in the context of listening?
What does placating involve?
What does placating involve?
How is interrupting defined in listening?
How is interrupting defined in listening?
What are diagnostic facts in listening?
What are diagnostic facts in listening?
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Study Notes
Barriers to Effective Listening
- Laziness prevents engagement with complex subjects and lengthy discussions.
- Close-mindedness hinders the ability to relate to speakers' ideas and learn from them.
- Opinionatedness leads to emotional reactions and disagreements, affecting attention.
- Insincerity is characterized by actions like avoiding eye contact during conversations.
- Boredom arises from a lack of interest in the topic being discussed by the speaker.
- Inattentiveness occurs when the focus shifts to the speaker's delivery rather than the message.
- Selective listening involves only tuning into parts of a conversation that interest the listener, disregarding the rest.
- Filling the gaps refers to the tendency to assume a narrative based on incomplete information.
- Insulated listening occurs when listeners avoid engaging with uncomfortable topics.
- Defensive listening interprets neutral comments as personal criticisms.
- Ambushing involves careful listening with the intent to counter the speaker's points.
- Insensitive listening fails to grasp underlying meanings, taking words at face value.
- Message overload arises from encountering excessive speech, making thorough listening challenging.
- Rapid thought leads to distraction, as listeners have mental capacity to spare during conversations.
- Psychological noise indicates being preoccupied with personal issues that overshadow the speaker's message.
- Physical noise presents interference from the environment that distracts from listening.
- Hearing problems can impair listening capabilities due to physiological issues.
- Faulty assumptions stem from preconceived notions that dismiss the speaker's content as unworthy.
- Lack of effort highlights the challenge of practicing effective listening, which requires active participation.
- The belief that talking has more advantages leads to prioritizing speaking over listening.
- Lack of training signifies that listening skills do not develop automatically but need intentional practice.
- Comparing involves assessing oneself or others while the speaker is communicating their thoughts.
- Mind reading is the act of guessing the speaker's true intentions without clarification.
- Rehearsing focuses on planning responses instead of absorbing the speaker’s message.
- Judging involves applying negative labels to others, which can inhibit open communication.
- Dreaming triggers distractions through personal associations stimulated by the discussion.
- Identifying leads listeners to relate everything back to their personal experiences, affecting comprehension.
- Advising often disregards emotional content, centering on solution-finding rather than active listening.
- Sparring includes argumentative interactions that promote conflict instead of understanding.
- Derailing introduces abrupt topic changes that disrupt the flow of conversation.
- Placating involves superficial agreement to maintain likability, often neglecting genuine engagement.
- Interrupting reflects impatience, showcasing a lack of respect for the speaker's contribution.
- Diagnostic facts can obscure vital messages and emotional undertones present in discussions.
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