Banking Services - Module III
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Questions and Answers

What is a bank?

An establishment authorized by a government to accept deposits, pay interest, clear cheques, advance loans, and provide other financial services.

What do banks guarantee to their depositors?

Safety of deposits and the ability to withdraw deposits whenever needed.

Which of the following is a function of a bank?

  • Accepting deposits (correct)
  • Offering free services
  • Advancing loans (correct)
  • Acting as a retailer
  • Banks perform the same function as moneylenders.

    <p>False</p> Signup and view all the answers

    A bank acts as ________ between people having surplus money and those borrowing money.

    <p>an intermediary</p> Signup and view all the answers

    Banking facilitates business activities and is considered as an important auxiliary to ___________.

    <p>trade</p> Signup and view all the answers

    Match the types of banks with their descriptions:

    <p>Central Bank = Guides and regulates the banking system Commercial Banks = Accept deposits and grant loans Development Banks = Provide long-term capital for industrial development Co-operative Banks = Owned and operated by their members</p> Signup and view all the answers

    What type of banks advance money out of their own private wealth and do not accept deposits?

    <p>Moneylenders</p> Signup and view all the answers

    What are the three levels at which banks are organized?

    <p>Village or town level, district level, state level</p> Signup and view all the answers

    What is the primary purpose of Primary Credit Societies?

    <p>To serve borrower and non-borrower members residing in a locality.</p> Signup and view all the answers

    What role do Central Co-operative Banks play?

    <p>Provide loans to primary credit societies and function as a link to state co-operative banks.</p> Signup and view all the answers

    What is the main function of State Co-operative Banks?

    <p>To mobilize funds and channelize them among various sectors.</p> Signup and view all the answers

    What is the purpose of Specialized Banks like EXIM Bank?

    <p>To cater to requirements for specific areas of activity such as export and import.</p> Signup and view all the answers

    What type of assistance does the Small Industries Development Bank of India (SIDBI) provide?

    <p>Finances modernization of small-scale industrial units.</p> Signup and view all the answers

    What is NABARD's main focus area?

    <p>Financing agricultural and rural sectors.</p> Signup and view all the answers

    Which bank primarily issues currency notes?

    <p>Central Bank</p> Signup and view all the answers

    Loans and advances are both granted by banks to customers for a long period of time.

    <p>False</p> Signup and view all the answers

    Banks keep customers' jewelry and important documents safe with them.

    <p>True</p> Signup and view all the answers

    Discounting of bills of exchange is done by banks free of cost.

    <p>False</p> Signup and view all the answers

    A _______ is a credit facility provided by the bank to its customers.

    <p>advance</p> Signup and view all the answers

    Match the following deposit account types with their characteristics:

    <p>Savings Bank Account = Suitable for limited income and future needs Current Deposit Account = Designed for frequent transactions by businesses Fixed Deposit Account = Higher interest for a specific time period Recurring Deposit Account = For those who can save regularly</p> Signup and view all the answers

    Counterfoil of the pay-in-slip is returned to the ________________ by the bank.

    <p>account-holder</p> Signup and view all the answers

    The right-hand part of the pay-in-slip is called the ________.

    <p>pay-in-slip</p> Signup and view all the answers

    A cheque needs to be attached to the ________ of the pay-in-slip before depositing.

    <p>counterfoil</p> Signup and view all the answers

    Before payment of a cheque, the signature of the account-holder is verified with the ___________.

    <p>bank records</p> Signup and view all the answers

    The Teller system helps quick ___________ of cash by account-holders.

    <p>withdrawal</p> Signup and view all the answers

    Deposit of cash into savings bank account can be made at the ___________ counter.

    <p>teller</p> Signup and view all the answers

    What is E-banking?

    <p>Automated delivery of banking products and services through electronic channels.</p> Signup and view all the answers

    What is an Automated Teller Machine (ATM)?

    <p>A machine allowing customers to perform banking activities like checking balance and withdrawing funds.</p> Signup and view all the answers

    What is a Debit Card?

    <p>A card that allows customers to access their funds electronically.</p> Signup and view all the answers

    What is a Credit Card?

    <p>A card that allows the holder to borrow funds for purchases.</p> Signup and view all the answers

    What is Net Banking?

    <p>Banking activities conducted over the Internet.</p> Signup and view all the answers

    What is Phone Banking?

    <p>Accessing banking services via telephone.</p> Signup and view all the answers

    Which of the following is not a function of the Central Bank?

    <p>Deals with the General Public</p> Signup and view all the answers

    Which of the following is not a commercial bank?

    <p>Reserve Bank of India</p> Signup and view all the answers

    Which of the following is not a type of advance provided by commercial banks?

    <p>Collecting and Supplying Business Information</p> Signup and view all the answers

    Fixed Deposit Account facility is availed by:

    <p>People who want to save money for a long period</p> Signup and view all the answers

    Which is not a valid document to withdraw money from the bank?

    <p>Personal Identity Card</p> Signup and view all the answers

    Statement (i) is true.

    <p>True</p> Signup and view all the answers

    Statement (ii) is true.

    <p>True</p> Signup and view all the answers

    Statement (iii) is true.

    <p>False</p> Signup and view all the answers

    Statement (iv) is true.

    <p>False</p> Signup and view all the answers

    Statement (v) is true.

    <p>True</p> Signup and view all the answers

    Statement (vi) is true.

    <p>True</p> Signup and view all the answers

    Statement (vii) is true.

    <p>True</p> Signup and view all the answers

    Statement (viii) is true.

    <p>True</p> Signup and view all the answers

    What is the term for the person who deposits money in a bank?

    <p>depositor</p> Signup and view all the answers

    What is the term for a thin sheet used to reduce the amount of light or to change the color of light?

    <p>foil</p> Signup and view all the answers

    What is the term for the signature used to verify a person's identity on financial documents?

    <p>specimen signature</p> Signup and view all the answers

    What is the term used when a customer takes money out of a bank account?

    <p>withdrawal</p> Signup and view all the answers

    What is the institution that accepts deposits from the public?

    <p>bank</p> Signup and view all the answers

    Which of the following options correspond to the letters given? (i) (d), (ii) (a), (iii) (e), (iv) (b), (v) (c)

    <p>(a)</p> Signup and view all the answers

    List an activity you can do regarding banks in your locality.

    <p>Make a list of banks operating in your locality and classify them according to their functions.</p> Signup and view all the answers

    What should you do to understand the requirements for opening deposit accounts?

    <p>Collect information about the minimum amount required to open various deposit accounts.</p> Signup and view all the answers

    Deposits made in a savings bank account serve to meet present as well as future needs.

    <p>True</p> Signup and view all the answers

    A fixed amount is required to be deposited in a Fixed Deposit Account every month.

    <p>False</p> Signup and view all the answers

    The rate of interest on deposits made in a Recurring Deposit Account is relatively higher than on savings bank deposits.

    <p>True</p> Signup and view all the answers

    Current Deposit Accounts can be opened only by businessmen, not by educational institutions.

    <p>False</p> Signup and view all the answers

    Home Construction Saving Deposit Account is a type of recurring deposit account.

    <p>True</p> Signup and view all the answers

    The rate of interest allowed on fixed deposits depends on the length of the period for which the deposit is made.

    <p>True</p> Signup and view all the answers

    In the case of a savings bank account, withdrawal of money is allowed only by the account-holder.

    <p>True</p> Signup and view all the answers

    Banks do not pay interest on the balance of current deposit accounts.

    <p>True</p> Signup and view all the answers

    Savings Bank Account can be opened with a ______ amount of deposit.

    <p>minimum</p> Signup and view all the answers

    A Fixed Deposit Account carries interest at a rate, which is ______ than that on savings bank account.

    <p>higher</p> Signup and view all the answers

    Overdraft facility is allowed to holders of ______ deposit accounts.

    <p>current</p> Signup and view all the answers

    Money can be withdrawn from current account by issuing ______.

    <p>cheques</p> Signup and view all the answers

    The rate of interest allowed on the balance of recurring deposit account is ______ than the rate allowed on fixed deposit account.

    <p>lower</p> Signup and view all the answers

    What is the procedure to open a savings bank account?

    <p>Fill an application form, provide identification and initial deposit.</p> Signup and view all the answers

    What must be done to withdraw money from a savings bank account by cheque?

    <p>Fill in a cheque and submit it at the bank.</p> Signup and view all the answers

    Match the following banking terms with their definitions:

    <p>Savings Bank Account = An account designed for savings with limited withdrawals. Fixed Deposit Account = An account where money is deposited for a fixed term at a fixed interest rate. Current Deposit Account = An account primarily for business transactions with unlimited withdrawals. Recurring Deposit Account = An account requiring regular deposits for a specific period.</p> Signup and view all the answers

    Study Notes

    Banking Services Overview

    • Banks are establishments authorized by the government to accept deposits, pay interest, clear checks, advance loans, and provide various financial services.
    • Key reasons for using banks include safety for savings, access to loans for significant expenses, and the promotion of saving habits among the public.

    Definition and Functions of Banks

    • Financial institutions that provide a safe place for depositing money and offer loans for personal, business, and investment purposes.
    • Banks assure depositors of the safety of their funds and the ability to withdraw them as needed.
    • Banks earn income primarily through interest on loans, fees for services, and investment of deposits.

    Role of Banking

    • Banking encourages savings and provides funds for productive use, facilitating economic development.
    • Functions include acting as intermediaries between savers and borrowers, facilitating business transactions, and providing credit for various purposes.

    Difference Between Banks and Moneylenders

    • Banks are organized institutions that accept deposits while moneylenders are individuals who lend their private wealth.
    • Banks have regulated interest rates governed by the Reserve Bank of India, while moneylenders often charge higher, unregulated rates.

    Types of Banks

    • Central Bank: Governs and regulates banking systems (e.g., Reserve Bank of India); operates without dealing directly with the public.

    • Commercial Banks: Accept deposits and provide loans with three subcategories:

      • Public Sector Banks: Majority stake held by government (e.g., State Bank of India, Punjab National Bank).
      • Private Sector Banks: Majority held by private entities (e.g., ICICI Bank, HDFC Bank).
      • Foreign Banks: Operate locally but headquartered abroad (e.g., HSBC, Citibank).
    • Development Banks: Provide financial assistance for longer-term capital needs and support public sector projects (e.g., Industrial Finance Corporation of India).

    • Co-operative Banks: Owned and operated by members for their mutual benefit, structured at three levels: primary credit societies, central co-operative banks, and state co-operative banks.

    • Specialised Banks: Focus on specific sectors or activities (e.g., EXIM Bank, NABARD) to support industry-specific financing needs.

    Importance of Public Confidence

    • Banks rely on public trust to function appropriately; lack of confidence could jeopardize their viability.
    • Legal regulations are in place to ensure the stability and security of banking operations.

    Summary of Banking Activities

    • Banking activities include accepting deposits, providing loans, facilitating transactions, and contributing to national economic development through various financial services.### Banking Services Overview
    • EXIM Bank: Supports export/import businesses with loans and market information, guidance on risks and competition.
    • SIDBI (Small Industries Development Bank of India): Focuses on small-scale industries, offering loans for establishment and modernization using new technologies.
    • NABARD (National Bank for Agricultural and Rural Development): Provides financial assistance for agriculture and rural sectors, including handloom and fishing, through credit for cooperative banks.

    Functions of Commercial Banks

    • Primary Functions:

      • Accept deposits and grant loans and advances.
      • Mobilizes surplus public income for effective banking operations.
    • Accepting Deposits: Banks offer a safe way to save money, allowing customers to earn interest, motivating higher deposits.

    • Granting Loans and Advances:

      • Loans are usually granted for a specific time, can be short or long-term.
      • Repayment varies, can be in installments or lump sum, secured against assets.

    Types of Loans and Advances

    • Loans: Reserved for specific purposes, longer duration than advances, usually requires asset security.
    • Advances: Short-term credit for daily business needs, charged interest on drawn amount.
      • Types of Advances:
        • Cash Credit: Borrowers can withdraw up to a limit anytime; interest on drawn amount only.
        • Overdraft: Allows withdrawal beyond balance for current account holders, temporarily.
        • Discounting Bills of Exchange: Provides immediate funds by discounting pending bills pre-due date.

    Secondary Functions of Commercial Banks

    • Issuing letters of credit and traveler’s cheques.
    • Safe storage of valuables and important documents in lockers.
    • Facilitation of foreign exchange dealings.
    • Money transfers between accounts and branches via cheques and drafts.
    • Standing guarantees for customers’ purchases.

    Types of Bank Deposit Accounts

    • Savings Bank Account: Ideal for limited income individuals to save for future needs, allows interest on deposits.
    • Current Deposit Account: Designed for businesses needing flexibility with numerous withdrawals, no interest is paid.
    • Fixed Deposit Account: Higher interest for longer deposits (15 days to more than 3 years), early withdrawal incurs lower interest.
    • Recurring Deposit Account: Fixed monthly deposits for a specified tenure, interest higher than savings accounts, payouts at maturity.

    Opening a Savings Bank Account

    • Minimum initial deposit varies by bank; forms are requested at the inquiry counter.
    • Required information includes applicant's name, occupation, residential address, signature, and details of introducer.

    Central Bank Information

    • Reserve Bank of India: Established on April 1, 1935, serves as the apex institution, focusing on monetary policy and economic stability, owned by the Government of India since nationalization in 1949.### Application Process for Opening a Bank Account
    • Applicants must undertake to abide by the bank's rules and regulations, usually requiring a signature on the application form.
    • Some banks may require two passport-sized photographs as part of the application process.
    • A proper introduction by an existing account holder may be necessary. Alternatively, an attested identification (like a passport or driver's license) may suffice.
    • Specimen signatures must be provided on the application form and a separate signature card that includes a photo, name, and account number.

    Initial Account Setup

    • Once the application is approved, an initial deposit can be made using a printed pay-in-slip.
    • An account number will be allocated and recorded in both the application form and the specimen signature card.
    • A passbook will be issued, recording the initial deposit and future transactions.

    Depositing Money

    • The pay-in-slip has two parts: the foil (right side) and the counterfoil (left side).
    • For cash deposits, the pay-in-slip must include details such as date, account holder's name, account number, deposit amount, and the number of currency notes in different denominations.
    • For cheque deposits, additional details like cheque number, date, and the bank on which the cheque is drawn are required on the pay-in-slip.

    Withdrawing Money

    • Money can be withdrawn using a withdrawal form, cheque, or ATM card.
    • Withdrawal forms are printed and must include date, account number, withdrawal amount (in figures and words), and the account holder's signature.
    • The withdrawal amount is recorded in the passbook; larger amounts may require a token for payment processing.

    Cheque Usage

    • Cheques can be issued to withdraw cash or to facilitate payments to third parties.
    • The procedure for cash withdrawals via cheque mirrors that of a withdrawal form and requires signature verification.

    ATM Usage

    • ATM cards allow easy cash withdrawals and deposits via Automated Teller Machines.
    • Cardholders must verify their identity by entering a Personal Identification Number (PIN) to access funds at an ATM.
    • ATMs are available 24/7, enabling banking transactions without needing bank staff to assist.

    E-Banking (Electronic Banking)

    • E-banking enables automated access to banking products and services through electronic and online channels.
    • Customers can perform activities such as checking account balances, fund transfers, and bill payments via secure internet connections.
    • Automated Teller Machines (ATMs) have replaced manual teller counters in many banks for convenience.

    Forms of Cards

    • Debit cards allow customers immediate access to their funds for purchases, directly debiting their bank account.
    • Credit cards provide borrowing options with pre-set limits based on credit ratings; they charge interest if the balance is not repaid within a stipulated timeframe.
    • Net banking enables users to manage banking tasks via the internet, including transferring funds and paying bills.

    Teller Systems

    • Teller systems include manual and automatic teller counters to facilitate cash transactions.
    • Manual teller counters verify transactions against specimen signatures, while ATMs handle transactions without staff intervention.

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