Banking Officer Service Fee Collection Quiz

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What is the first step for the Transaction Banking Officer 1 in the collection of service fee process?

Receive the Invoice from the Security Service Company (correct)

Prepare Internal memo which includes customer’s account number

Cross check the details with the details received from Finance

Debit customer for the fee as per the instructions from TB

What action does the Central Processing Unit Officer 3 take in the collection of service fee process?

Receive the Invoice from the Security Service Company

Debit customer for the fee as per the instructions from TB (correct)

Send Internal memo & provide the Income GL to CPU

Send Internal memo to Finance to credit Transaction Banking GL

What does the Transaction Banking Officer 2 include in the internal memo?

Send Internal memo to Finance to credit Transaction Banking GL

Receipt of Invoice from Security Service Company

Customer’s account number, number of trips per month, amount to be charged to client (correct)

Collection of Service Fee

What is the final step for the Transaction Banking Officer 4 in the collection of service fee process?

Send Internal memo to Finance to credit Transaction Banking GL Signup and view all the answers

What action does the Central Processing Unit Officer 3 take after debiting the customer for the fee?

Send Internal memo to Finance to credit Transaction Banking GL Signup and view all the answers

What is the first step for the Customer Representative 1 in the cheque printing process?

Request printing cheques with logo from RM/Transaction Banking/Branch Signup and view all the answers

What is the email address used to request opening cheque range for self-printing customers?

<a href="mailto:[email protected]">[email protected]</a> Signup and view all the answers

What does the Transaction Banking Officer 3 do after preparing the proposal?

Interact with the customer Signup and view all the answers

What is the purpose of signing the GB declaration letter for cheque printing?

To add the cheque range for customers intending to print their cheques through Kuwait Clearing Company (KCC) for paying dividends Signup and view all the answers

What is the role of IT Operations in the cheque printing process?

To open cheque range for customers intending to print their cheques through Kuwait Clearing Company (KCC) for paying dividends Signup and view all the answers

Banking Officer Service Fee Collection Quiz

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Questions and Answers

What is the first step for the Transaction Banking Officer 1 in the collection of service fee process?

What action does the Central Processing Unit Officer 3 take in the collection of service fee process?

What does the Transaction Banking Officer 2 include in the internal memo?

What is the final step for the Transaction Banking Officer 4 in the collection of service fee process?

What action does the Central Processing Unit Officer 3 take after debiting the customer for the fee?

What is the first step for the Customer Representative 1 in the cheque printing process?

What is the email address used to request opening cheque range for self-printing customers?

What does the Transaction Banking Officer 3 do after preparing the proposal?

What is the purpose of signing the GB declaration letter for cheque printing?

What is the role of IT Operations in the cheque printing process?

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