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Questions and Answers
What is the first step for the Transaction Banking Officer 1 in the collection of service fee process?
What is the first step for the Transaction Banking Officer 1 in the collection of service fee process?
- Receive the Invoice from the Security Service Company (correct)
- Prepare Internal memo which includes customer’s account number
- Cross check the details with the details received from Finance
- Debit customer for the fee as per the instructions from TB
What action does the Central Processing Unit Officer 3 take in the collection of service fee process?
What action does the Central Processing Unit Officer 3 take in the collection of service fee process?
- Receive the Invoice from the Security Service Company
- Debit customer for the fee as per the instructions from TB (correct)
- Send Internal memo & provide the Income GL to CPU
- Send Internal memo to Finance to credit Transaction Banking GL
What does the Transaction Banking Officer 2 include in the internal memo?
What does the Transaction Banking Officer 2 include in the internal memo?
- Send Internal memo to Finance to credit Transaction Banking GL
- Receipt of Invoice from Security Service Company
- Customer’s account number, number of trips per month, amount to be charged to client (correct)
- Collection of Service Fee
What is the final step for the Transaction Banking Officer 4 in the collection of service fee process?
What is the final step for the Transaction Banking Officer 4 in the collection of service fee process?
What action does the Central Processing Unit Officer 3 take after debiting the customer for the fee?
What action does the Central Processing Unit Officer 3 take after debiting the customer for the fee?
What is the first step for the Customer Representative 1 in the cheque printing process?
What is the first step for the Customer Representative 1 in the cheque printing process?
What is the email address used to request opening cheque range for self-printing customers?
What is the email address used to request opening cheque range for self-printing customers?
What does the Transaction Banking Officer 3 do after preparing the proposal?
What does the Transaction Banking Officer 3 do after preparing the proposal?
What is the purpose of signing the GB declaration letter for cheque printing?
What is the purpose of signing the GB declaration letter for cheque printing?
What is the role of IT Operations in the cheque printing process?
What is the role of IT Operations in the cheque printing process?
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