Banking Officer Service Fee Collection Quiz
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Questions and Answers

What is the first step for the Transaction Banking Officer 1 in the collection of service fee process?

  • Receive the Invoice from the Security Service Company (correct)
  • Prepare Internal memo which includes customer’s account number
  • Cross check the details with the details received from Finance
  • Debit customer for the fee as per the instructions from TB
  • What action does the Central Processing Unit Officer 3 take in the collection of service fee process?

  • Receive the Invoice from the Security Service Company
  • Debit customer for the fee as per the instructions from TB (correct)
  • Send Internal memo & provide the Income GL to CPU
  • Send Internal memo to Finance to credit Transaction Banking GL
  • What does the Transaction Banking Officer 2 include in the internal memo?

  • Send Internal memo to Finance to credit Transaction Banking GL
  • Receipt of Invoice from Security Service Company
  • Customer’s account number, number of trips per month, amount to be charged to client (correct)
  • Collection of Service Fee
  • What is the final step for the Transaction Banking Officer 4 in the collection of service fee process?

    <p>Send Internal memo to Finance to credit Transaction Banking GL</p> Signup and view all the answers

    What action does the Central Processing Unit Officer 3 take after debiting the customer for the fee?

    <p>Send Internal memo to Finance to credit Transaction Banking GL</p> Signup and view all the answers

    What is the first step for the Customer Representative 1 in the cheque printing process?

    <p>Request printing cheques with logo from RM/Transaction Banking/Branch</p> Signup and view all the answers

    What is the email address used to request opening cheque range for self-printing customers?

    <p><a href="mailto:[email protected]">[email protected]</a></p> Signup and view all the answers

    What does the Transaction Banking Officer 3 do after preparing the proposal?

    <p>Interact with the customer</p> Signup and view all the answers

    What is the purpose of signing the GB declaration letter for cheque printing?

    <p>To add the cheque range for customers intending to print their cheques through Kuwait Clearing Company (KCC) for paying dividends</p> Signup and view all the answers

    What is the role of IT Operations in the cheque printing process?

    <p>To open cheque range for customers intending to print their cheques through Kuwait Clearing Company (KCC) for paying dividends</p> Signup and view all the answers

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