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Questions and Answers
What defines a variable cost?
What defines a variable cost?
Which of the following is an example of a fixed cost?
Which of the following is an example of a fixed cost?
What are operating revenues primarily derived from?
What are operating revenues primarily derived from?
How can a business segment its customers?
How can a business segment its customers?
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What type of costs must a business calculate to understand its overall cost structure?
What type of costs must a business calculate to understand its overall cost structure?
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Which of the following best describes non-operating revenues?
Which of the following best describes non-operating revenues?
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What role do key partners play in a business model?
What role do key partners play in a business model?
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What is a customer value proposition?
What is a customer value proposition?
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What is the primary purpose of a business model?
What is the primary purpose of a business model?
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Which of the following is NOT considered a key element of a business plan?
Which of the following is NOT considered a key element of a business plan?
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What does the term 'basis of differentiation' refer to in a business model?
What does the term 'basis of differentiation' refer to in a business model?
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Which of the following describes a 'target market' in a business model?
Which of the following describes a 'target market' in a business model?
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What are 'key assets' in the context of a business model?
What are 'key assets' in the context of a business model?
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Which of the following statements about business models is true?
Which of the following statements about business models is true?
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Which building block refers to the distribution of expenses in a business model?
Which building block refers to the distribution of expenses in a business model?
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In developing a business model, addressing which element can significantly improve customer satisfaction?
In developing a business model, addressing which element can significantly improve customer satisfaction?
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Study Notes
Developing an Effective Business Model
- Lecture 7, presented by Dr. Iman Boseila at October University
- A quiz (BAD120/200) on the business model will be given on December 9th
- Lectures for the quiz cover from 4:00 PM to 7:00 PM
Lecture 7 Outline
- Business models and their importance
- Definition of a Business Model
Learning Objectives
- Students will understand the importance of business models
- Students will understand the definition of a business model
Business Models and their Importance
- A business model is a firm's plan for how it creates, captures, and delivers value to customers
- A business model is a simplified representation of a business's complex reality
- Three crucial components of a firm's business models are: target market, basis for differentiation, and key assets
Key Elements of a Business Plan: Target Market
- Target market represents a narrower segment of a larger market
- Customers within this segment share similar interests
- Most new businesses begin by identifying a specific underserved niche within a broader market, rather than directly targeting the whole market
Key Elements of a Business Plan: Basis of Differentiation
- Differentiation is what makes a company's products stand out from competitors, solving problems or satisfying customer needs
- Points of differentiation that focus on product benefits are more effective than those focusing on product features
Key Elements of a Business Plan: Key Assets
- Key assets are vital resources that enable a business model's operation
- These assets can be physical, financial, intellectual, or human
- Success of a business model often depends significantly on a single key asset
What is a Business Model?
- A business model includes nine building blocks:
- Key partners
- Key activities
- Value proposition
- Customer relationships
- Channels
- Customer segments
- Revenue streams
- Cost structure
- Key resources
Key Resources
- Identify resources needed for value propositions, distribution channels, customer relationships, and revenue streams.
Key Activities
- Identify key activities necessary for value propositions, distribution channels, customer relationships, and revenue streams.
Key Partners
- Identify partners required for key resources and activities to support value propositions, distribution channels, customer relationships.
Value Propositions
- Identify the value provided to satisfy customer needs and solve customer problems.
Customer Relationships
- Define the desired relationship type and how it integrates into the business model.
Channels
- Identify how customer segments prefer to be reached and how channels can be integrated with customer routines
Customer Segments
- Identifying ideal customer segments who benefit from the provided value proposition
Revenue Streams
- Determine value customers are willing to pay for and the various ways revenue is generated
Cost Structure
- Determine the most important costs embedded in the business model, including those for key resources and activities.
Google Business Model (Example)
- Key Partners: Distribution Partners, Open Handset Alliance, OEMs (for Chrome OS devices)
- Key Activities: R&D, Building new/improving existing products, Managing Infrastructure
- Key Resources: Datacenters, IPs, Brand
- Value Propositions: Web Search, Gmail, Google+, Targeted Ads
- Customer Relationships: Automation (where possible), Dedicated Sales for Large Accounts
- Channels: Global Sales and Support Teams, Multi-product Sales Force
- Customer Segments: Internet Users, Advertisers, Ad Agencies, Mobile Device owners, Developers, Enterprises
- Revenue Streams: Ad Revenue (Google websites and Google Network websites), Enterprise Product Sales, Free (website access)
- Cost Structure: R&D costs (personnel), Traffic acquisition costs, Data center operations
Workshop 7
- Brainstorm as a group to create a product or service with a strong competitive advantage.
- Present your idea.
References
- Burrow, J., Kleindl, B., Everard, K., 2008; Business principles and management
- Fatehi, K., 2019; International Business Management
- Aldrich, H.E., 2008; Organizations and Environments
- Ansoff, I.H., 2007; Strategic Management
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Description
Prepare for the upcoming quiz on business models presented in Lecture 7 by Dr. Iman Boseila. This quiz will cover the significance of business models, their definitions, and key elements like target markets and differentiation strategies. Join us on December 9th from 4:00 PM to 7:00 PM for an insightful assessment.