BAD120/200: Business Models Quiz
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Questions and Answers

What defines a variable cost?

  • A cost that changes in direct proportion to production or selling activity. (correct)
  • A cost associated with fixed assets.
  • A cost that remains the same regardless of production levels.
  • A cost that is incurred only when a product is sold.

Which of the following is an example of a fixed cost?

  • Rent paid for office space. (correct)
  • Raw materials used in production.
  • Wages paid to hourly workers.
  • Electricity bills that vary by usage.

What are operating revenues primarily derived from?

  • Renting out surplus property.
  • Sales of products or services. (correct)
  • Investment gains.
  • Financial transfers from partners.

How can a business segment its customers?

<p>By analyzing their purchasing habits and demographics. (B)</p> Signup and view all the answers

What type of costs must a business calculate to understand its overall cost structure?

<p>Both fixed and variable costs. (D)</p> Signup and view all the answers

Which of the following best describes non-operating revenues?

<p>Revenue earned from side activities like interest or investments. (A)</p> Signup and view all the answers

What role do key partners play in a business model?

<p>They provide essential resources and support for operations. (A)</p> Signup and view all the answers

What is a customer value proposition?

<p>A promise of the value that a product or service will provide to customers. (A)</p> Signup and view all the answers

What is the primary purpose of a business model?

<p>To create, capture, and deliver value to consumers (C)</p> Signup and view all the answers

Which of the following is NOT considered a key element of a business plan?

<p>Revenue streams (C)</p> Signup and view all the answers

What does the term 'basis of differentiation' refer to in a business model?

<p>The unique aspects that make consumers choose one product over another (A)</p> Signup and view all the answers

Which of the following describes a 'target market' in a business model?

<p>A narrower group of customers with similar interests (B)</p> Signup and view all the answers

What are 'key assets' in the context of a business model?

<p>Assets that enable the business model to function effectively (C)</p> Signup and view all the answers

Which of the following statements about business models is true?

<p>A business model describes the complete operations and partnerships of a business. (D)</p> Signup and view all the answers

Which building block refers to the distribution of expenses in a business model?

<p>Cost structure (D)</p> Signup and view all the answers

In developing a business model, addressing which element can significantly improve customer satisfaction?

<p>Basis of differentiation (C)</p> Signup and view all the answers

Flashcards

Variable Cost

A cost that changes directly based on production or sales activity, like labor, raw materials, or electricity.

Fixed Cost

A cost that remains the same regardless of production or sales activity, like rent, insurance, or production facilities.

Key Activities

The key activities your business will spend the most time on, such as product development, sales, or customer service.

Value Proposition

The benefits or value your business provides to customers.

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Customer Segments

Different groups of people your business targets, based on their needs and preferences.

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Marketing Channels

The ways your customers learn about your business, such as marketing campaigns or online presence.

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Distribution Channels

The ways your business delivers its products or services to customers, such as distribution networks or online platforms.

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Revenue Streams

The sources of revenue for your business, such as sales of products or services, or side activities like interest earned.

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What is a business model?

A business model is a strategic plan that explains how a company creates, captures, and delivers value to its customers. It's essentially a recipe for success.

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What is a target market?

The target market is the specific group of customers a business aims to reach. It involves pinpointing a niche within a larger market segment.

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What is basis of differentiation?

Basis of differentiation is what makes a company's product or service stand out from competitors. It's the unique value proposition that attracts customers.

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What are Key Assets?

Key assets are the resources that support a company's business model. These can be physical (e.g., equipment), financial (e.g., cash), intellectual (e.g., patents), or human (e.g., skilled employees).

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What is a cost structure?

A cost structure outlines how a company manages its costs, differentiating between variable (changing with production) and fixed costs (staying consistent).

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What does a comprehensive business model include?

A comprehensive business model includes nine key elements. It's a more detailed and holistic view of the company's operations.

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What are Key Partners?

Key partners are the organizations or individuals that a business collaborates with to achieve its goals.

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What are Key Resources?

Key resources are the essential assets, physical or intangible, that enable a business to operate effectively.

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Study Notes

Developing an Effective Business Model

  • Lecture 7, presented by Dr. Iman Boseila at October University
  • A quiz (BAD120/200) on the business model will be given on December 9th
  • Lectures for the quiz cover from 4:00 PM to 7:00 PM

Lecture 7 Outline

  • Business models and their importance
  • Definition of a Business Model

Learning Objectives

  • Students will understand the importance of business models
  • Students will understand the definition of a business model

Business Models and their Importance

  • A business model is a firm's plan for how it creates, captures, and delivers value to customers
  • A business model is a simplified representation of a business's complex reality
  • Three crucial components of a firm's business models are: target market, basis for differentiation, and key assets

Key Elements of a Business Plan: Target Market

  • Target market represents a narrower segment of a larger market
  • Customers within this segment share similar interests
  • Most new businesses begin by identifying a specific underserved niche within a broader market, rather than directly targeting the whole market

Key Elements of a Business Plan: Basis of Differentiation

  • Differentiation is what makes a company's products stand out from competitors, solving problems or satisfying customer needs
  • Points of differentiation that focus on product benefits are more effective than those focusing on product features

Key Elements of a Business Plan: Key Assets

  • Key assets are vital resources that enable a business model's operation
  • These assets can be physical, financial, intellectual, or human
  • Success of a business model often depends significantly on a single key asset

What is a Business Model?

  • A business model includes nine building blocks:
  • Key partners
  • Key activities
  • Value proposition
  • Customer relationships
  • Channels
  • Customer segments
  • Revenue streams
  • Cost structure
  • Key resources

Key Resources

  • Identify resources needed for value propositions, distribution channels, customer relationships, and revenue streams.

Key Activities

  • Identify key activities necessary for value propositions, distribution channels, customer relationships, and revenue streams.

Key Partners

  • Identify partners required for key resources and activities to support value propositions, distribution channels, customer relationships.

Value Propositions

  • Identify the value provided to satisfy customer needs and solve customer problems.

Customer Relationships

  • Define the desired relationship type and how it integrates into the business model.

Channels

  • Identify how customer segments prefer to be reached and how channels can be integrated with customer routines

Customer Segments

  • Identifying ideal customer segments who benefit from the provided value proposition

Revenue Streams

  • Determine value customers are willing to pay for and the various ways revenue is generated

Cost Structure

  • Determine the most important costs embedded in the business model, including those for key resources and activities.

Google Business Model (Example)

  • Key Partners: Distribution Partners, Open Handset Alliance, OEMs (for Chrome OS devices)
  • Key Activities: R&D, Building new/improving existing products, Managing Infrastructure
  • Key Resources: Datacenters, IPs, Brand
  • Value Propositions: Web Search, Gmail, Google+, Targeted Ads
  • Customer Relationships: Automation (where possible), Dedicated Sales for Large Accounts
  • Channels: Global Sales and Support Teams, Multi-product Sales Force
  • Customer Segments: Internet Users, Advertisers, Ad Agencies, Mobile Device owners, Developers, Enterprises
  • Revenue Streams: Ad Revenue (Google websites and Google Network websites), Enterprise Product Sales, Free (website access)
  • Cost Structure: R&D costs (personnel), Traffic acquisition costs, Data center operations

Workshop 7

  • Brainstorm as a group to create a product or service with a strong competitive advantage.
  • Present your idea.

References

  • Burrow, J., Kleindl, B., Everard, K., 2008; Business principles and management
  • Fatehi, K., 2019; International Business Management
  • Aldrich, H.E., 2008; Organizations and Environments
  • Ansoff, I.H., 2007; Strategic Management

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Prepare for the upcoming quiz on business models presented in Lecture 7 by Dr. Iman Boseila. This quiz will cover the significance of business models, their definitions, and key elements like target markets and differentiation strategies. Join us on December 9th from 4:00 PM to 7:00 PM for an insightful assessment.

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