Strategic Planning and Business Models Quiz

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Questions and Answers

What is a key characteristic of deliberate planning?

  • It focuses exclusively on daily employee actions.
  • It involves analyzing market growth and customer needs. (correct)
  • It ignores technological trends.
  • It relies solely on spontaneous decisions.

Which factor is not considered in the process of strategic planning?

  • Random selection of strategies (correct)
  • Competitor behavior
  • Market growth
  • Customer needs

What exemplifies a blend of proactive and reactive actions in strategy?

  • Reacting without prior analysis.
  • Adjusting strategies based on technological trends. (correct)
  • Ignoring competitors' actions.
  • Only focusing on historical market data.

What led to the development of the Starbucks Frappuccino?

<p>Observation of other coffee shops' products. (D)</p> Signup and view all the answers

Which of the following is essential for effective strategic planning?

<p>An in-depth analysis of customer needs. (A)</p> Signup and view all the answers

What is a key component of a business model?

<p>Value proposition for customers (A)</p> Signup and view all the answers

How can competitors in an established industry operate effectively?

<p>By adopting the same business model with different strategies (A)</p> Signup and view all the answers

What value does Phenix provide to consumers?

<p>Affordable food and sustainability (A)</p> Signup and view all the answers

What kind of partnerships does Phenix engage in?

<p>Partnerships with food retailers (C)</p> Signup and view all the answers

Which of the following describes how food retailers capture value with Phenix?

<p>By reducing biowaste and carbon footprint (B)</p> Signup and view all the answers

In the context of business models, what does the term 'revenue structures' refer to?

<p>The ways a business earns income (A)</p> Signup and view all the answers

What aspect of Phenix’s model importantly contributes to food retailers' revenue?

<p>Selling anti-waste food (A)</p> Signup and view all the answers

What is likely NOT an associated cost structure for a business model?

<p>Customer feedback programs (D)</p> Signup and view all the answers

What elements should an ideal mission statement include?

<p>Specification of markets (B)</p> Signup and view all the answers

Which statement best describes the purpose of core values in a company?

<p>To guide actions and behaviors (C)</p> Signup and view all the answers

How does FedEx's mission statement demonstrate its purpose?

<p>By identifying its product range and services (D)</p> Signup and view all the answers

What primary aspect distinguishes a company's mission statement from its vision statement?

<p>A mission statement identifies present business and purpose. (B)</p> Signup and view all the answers

Which of the following is NOT a characteristic of an effective mission statement?

<p>Clarifying the business to employees (D)</p> Signup and view all the answers

In what way do core values assist employees within an organization?

<p>They help understand and align with company culture. (C)</p> Signup and view all the answers

What distinguishes the mission statement of Coca-Cola from other company mission statements?

<p>It emphasizes emotional connections and inspiration. (B)</p> Signup and view all the answers

How does Ikea's vision statement reflect its broader goals?

<p>It aims to create a better everyday life for many people. (C)</p> Signup and view all the answers

What is a key factor that the introduction of the plant ball to IKEA's menu aims to support?

<p>Contributing to sustainability (A)</p> Signup and view all the answers

Which of the following is NOT one of IKEA's core values?

<p>Innovation and creativity (C)</p> Signup and view all the answers

What characterizes a 'stretch objective' according to the content provided?

<p>It is designed to challenge an organization's current capabilities. (C)</p> Signup and view all the answers

What is a necessary characteristic of well-stated objectives?

<p>Specific and quantifiable (C)</p> Signup and view all the answers

How do objectives function within an organization according to the provided information?

<p>They guide the organization by providing a clear route to achievement. (B)</p> Signup and view all the answers

What is the primary goal of IKEA's vision?

<p>To create a better everyday life for many people (B)</p> Signup and view all the answers

What type of products does IKEA aim to provide according to its mission?

<p>Functional and well-designed home furnishing products (D)</p> Signup and view all the answers

How does IKEA strive to make an impact on society?

<p>By sharing their actions and beliefs (A)</p> Signup and view all the answers

IKEA's initiative to introduce a plant-based alternative to their meatballs reflects which core value?

<p>Different with a meaning (D)</p> Signup and view all the answers

What is one way IKEA encourages sustainability among its customers?

<p>By inspiring sustainable eating and lifestyle habits (C)</p> Signup and view all the answers

Which value is associated with taking responsibility for social and environmental impacts at IKEA?

<p>Give and Take Responsibility (B)</p> Signup and view all the answers

What aspect of IKEA's vision relates to affordability?

<p>To offer products so low that many can afford them (C)</p> Signup and view all the answers

Which group of individuals primarily exercises oversight over an organization's strategic direction?

<p>Board of directors (A)</p> Signup and view all the answers

What is an important characteristic of the board of directors mentioned?

<p>The board's independence is crucial. (D)</p> Signup and view all the answers

Which of the following stakeholders is NOT typically involved in the internal environment of a company?

<p>Suppliers (D)</p> Signup and view all the answers

What task is NOT associated with the responsibilities of the board of directors?

<p>Oversees marketing strategies (A)</p> Signup and view all the answers

How often does the board of directors typically meet each year?

<p>Several times a year (D)</p> Signup and view all the answers

Flashcards

Business Model

A description of how a company creates value for its customers and other stakeholders, including its activities, revenue sources, and cost structures.

Value Proposition

The benefits a company offers to its customers.

Activities

The set of actions a company performs to deliver its value proposition, including its resources, partnerships, and processes.

Revenue Structure

How a company generates revenue from its value proposition, including its pricing strategy and revenue streams.

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Cost Structure

The costs associated with delivering the value proposition, including operational, marketing, and administrative expenses.

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Participants

The key players involved in delivering the value proposition, including customers, suppliers, partners, and employees.

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Strategies

Similar companies may operate with the same fundamental business model but employ different strategies to compete.

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Phenix's Business Model

A business model that focuses on reducing food waste by connecting food retailers with consumers and organizations that need food.

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Deliberate Planning

Analyzing market growth, customer needs, competitors, technological trends, and other factors to form a strategy. It involves deep thinking and research, often taking more time and effort.

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Spontaneous Innovation

Innovation or change arising from immediate needs and circumstances, often within a team or organization.

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Strategy as a Blend of Proactive and Reactive Actions

Strategic plans often combine deliberate, proactive steps with reactive actions, adapting to changing situations.

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Starbucks Frappuccino: Spontaneous Innovation

The Starbucks Frappuccino was a spontaneous innovation, created by employees in California, driven by the need for a refreshing drink in hot weather.

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Dina Campion: Frappuccino Creator

Dina Campion, a Starbucks employee in California, and her team created the Frappuccino by observing local trends and adapting to the customer need for a refreshing summer drink.

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Mission Statement

A concise statement that describes the company's purpose, including who they are, what they do, and why they exist.

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Ideal Mission Statement

A mission statement that clearly identifies the company's products and services, targeted markets, customer needs, and competitive advantage.

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Core Values

Core values act as a moral compass that guides employees in their actions, decisions, and behaviors.

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How Core Values Influence

Core values help employees understand the company culture and guide their behavior in pursuing the company's vision and mission.

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Vision Statement

A long-term aspirational goal that defines the company's desired future state.

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Effective Mission Statement

A concise and memorable statement that captures the essence of the company's purpose and values. It should be clear, concise, and inspire employees.

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Strategic Planning

A strategic decision-making process that requires both long-term goals and short-term actions.

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Vision

A statement outlining an organization's desired future state, describing what it hopes to achieve in the long term. It provides direction and inspiration for its actions.

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Mission

A concise description of how an organization plans to achieve its vision. It outlines its primary activities and how it intends to create value.

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Values

A set of fundamental principles or beliefs that guide an organization's decisions and behaviors. Values often reflect the core principles of an organization.

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IKEA's Vision

A guiding principle for IKEA to make sustainable lifestyles accessible for the majority. It emphasizes affordable products designed for everyday use.

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IKEA's Mission

IKEA's mission is to offer well-designed, functional home furnishing products at affordable prices.

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IKEA's Core Values

IKEA's core values guide their actions and decisions, encompassing principles like caring for people and planet, and creating meaningful products.

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IKEA's Plant-Based Meatball

IKEA's plant-based meatball alternative demonstrates their commitment to sustainable initiatives, aligning with their values.

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IKEA's Sustainable Practices

IKEA's commitment to sustainable practices, influencing their product development and operations.

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Objectives

Performance goals that convert a vision and mission into measurable targets, providing direction for action and progress assessment.

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Stretch Objectives

Objectives that aim for ambitious targets, pushing boundaries while remaining within the organization's capabilities.

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Stakeholders

Individuals or groups that have a vested interest in a company's success and can influence its decisions.

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Stakeholder Power

Refers to the different levels of power and influence that stakeholders have on a company's operations.

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Board of directors

A governing body of a company that is elected by shareholders to represent their interests.

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Outside Directors

Members of a company's board of directors who are not employees of the company.

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Board Independence

The importance of having a board of directors composed of individuals who are not beholden to company management.

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Study Notes

Strategic Thinking in a Complex World - Session 2

  • Agenda: This session covers business models and the strategic management process.

  • Business Models: A description of a company's value proposition for customers and other participants, the activities that generate this value, and associated costs and revenues. Established industries often take this for granted. Competitors may have the same model but use different strategies

  • Business Model Components:

    • Value Creation: Defines the value offered to customers, including customer needs, the target market and value to other participants.
    • Value Configuration: Describes the structure of the value proposition, focusing on resources, activities, and the linkages between them.
    • Value Capture: This section outlines the revenue streams, cost structure, and how value is allocated among stakeholders.
  • Major Patterns in Business Models:

    • Razor and Blade: Separate selling of two interlinked products, where one is inexpensive and the other has a higher profit margin. (e.g., Gillette razors and blades)
    • Freemium: A basic version is offered for free to attract a large user base, with premium services sold at a higher price (e.g., LinkedIn and Spotify)
    • Peer-to-Peer: Connects people or businesses to each other, often with a for-profit intermediary (e.g., Airbnb).
  • Strategic Management Process: Details the strategy-making process, including vision, mission, values, objectives, and strategy, emphasizing different levels of strategy (corporate, business, and functional). Also covers strategy execution and monitoring.

  • Debate: The creation of strategy can be either a planned/deliberate process or an emergent and adaptive process. The latter is spontaneous and responds to daily decisions made by staff

  • Strategy as a Blend: The company's strategy is a combination of proactive and reactive actions— planned initiatives and reactive responses to changing conditions

  • Starbucks Frappuccino Example: This example demonstrates how the product was developed by employees based on recognizing customer demand and adjusting strategy based on environmental conditions

  • Strategy Development Process: This includes developing a strategic vision, mission, and core values; setting objectives; crafting a strategy; executing the strategy; and monitoring performance. Strategies are continually adjusted in response to conditions.

  • Vision Statements: Describe the company's long-term aspirations and the path to achieving them. Provide a panoramic view and chart a path forward. Examples include Google's "organize the world's information and make it universally accessible," and Nike's focus on fostering a culture of invention and creating products for athletes in the modern age.

  • Mission Statements: Detail the current business and purpose of the company including who they are, what they do, and why. Examples include FedEx which focuses on fast deliveries and Coca Cola's focus on refreshing the world.

  • Core Values: Core values guide employee actions and behaviors, and are used to understand company culture. Examples include Ikea's focusing on care for the environment and people, and cost-consciousness.

  • Setting Objectives: Converts vision/mission into measurable and attainable performance targets. Well-structured objectives are specific and measurable. Stretch objectives are targets that, though challenging, remain within the company's capabilities.

  • Strategy Making Hierarchy: Different levels of strategy (corporate, business, functional) are involved. Corporate strategy sets the overall direction, business strategy defines how each business unit operates, and functional strategy focuses on operations within each function.

  • Stakeholders: Individuals or groups that are affected by the actions of a firm (e.g., customers, suppliers, employees, the government).

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