18 Questions
What is the primary cause of accidents?
Human Factors
Which field of psychology focuses on how people learn, often leading to the development of excellent training programs?
Educational Psychology
Which of the following is NOT a factor contributing to maintenance errors as per the text?
Lack of Communication
What is Murphy’s Law based on?
If something can go wrong, it will
Which of these is NOT part of CRM’s approach to error management?
Accept errors
Which emotional factor can impact human performance negatively according to the text?
Stress
What are the two types of human failure according to James Reason?
Active and latent
Which of the following is NOT a consequence of human error?
Psychological and situational
According to Professor James Reason, errors by aircraft mechanics fall into which three categories?
Slips, mistakes, and violations
What term is used to describe the positive aspects of human factor issues in aviation?
Magnificent Seven
Which of the following is NOT one of the three types of human error?
Physical, mental, and emotional
In aviation maintenance, many areas have shifted their focus from eliminating error to:
Reducing and containing error
What was identified as a direct result of the incident where a 737 lost oil from both engines?
Human error
In contemporary aviation safety, where is human error positioned when considering its role?
The intervention point
Which of the following is NOT listed as a consequence of human error in the context provided?
Catastrophic outcome
When faced with an Airworthiness Directive requiring alteration of a propeller, what are the restrictions for certificated mechanics?
Not perform the work because they are not allowed to perform and approve for return to service, repairs or alterations to propellers
Certificated mechanics with an airframe rating may perform a minor repair to an airspeed indicator if they have:
The necessary equipment available
Regarding the statements about certificated mechanics in the context provided, which statement is true?
Only No. 1 is true
Study Notes
Human Performance Limitations
- Human factors is the study of how humans think, solve problems, and process information.
- Human factors knowledge is critical in designing equipment, software, and documentation.
- The primary cause of accidents is human error.
Emotional Factors
- Emotional factors such as death or illness in the family, business worries, poor interpersonal relationships, and financial worries can contribute to stress, fatigue, and distraction.
Cognitive Psychology
- Cognitive psychology is the study of how people think and process information.
- This knowledge can be critical in designing equipment, software, and documentation.
Learning and Training
- Educational psychology is the study of how people learn.
- Excellent training programs result from this knowledge.
CRM's Three-Pronged Approach
- CRM's three-pronged approach to error management involves avoiding errors, mitigating errors, and eliminating errors.
Human Factors in Maintenance
- Pressure, fatigue, and distraction are major human factors that contribute to maintenance errors and accidents.
- Lack of communication and teamwork are key human factors that result in suboptimal, incorrect, or faulty maintenance.
Human Failure Types
- According to James Reason, there are two types of human failure: active and latent failures.
- Errors by aircraft mechanics fall into three categories: slips, mistakes, and violations.
Human Error Consequences
- Consequences of human error include personal injury, mental stressors, and catastrophic results.
Human Factor Issues
- The positive aspects of human factor issues are referred to as the Magnificent Seven.
- The three types of human error are omission, commission, and extraneous.
Aviation Safety
- When thinking of aviation safety, human error is considered the starting point.
- Accidents and engineering faults are insignificant and decreasing.
Mechanic Privileges and Limitations
- Certificated mechanics with an airframe rating may perform minor repairs to an airspeed indicator.
- Certificated mechanics are not allowed to perform and approve repairs or alterations to propellers.
Airworthiness Directive
- An airworthiness directive requires that a propeller be altered, and certificated mechanics cannot perform and approve the work.
Test your knowledge on aviation safety and human error with this quiz. Questions cover topics such as the causes of airplane incidents, the role of human error in aviation safety, and consequences of human error. See how well you understand mechanic privileges and limitations in the aviation industry.
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