Aviation Maintenance and Human Factors
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Aviation Maintenance and Human Factors

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Questions and Answers

What is the primary focus of human factors research in aviation maintenance?

  • Enhancing pilot training programs
  • Studying aircraft design and aerodynamics
  • Evaluating the financial impacts of maintenance errors
  • Optimizing the relationship between maintenance personnel and systems (correct)
  • Which events highlighted the importance of addressing human factors in aviation?

  • The implementation of new cockpit instruments
  • The introduction of new aviation regulations
  • The development of advanced maintenance technologies
  • The Aloha aircraft incident and the BAC 1-11 windscreen accident (correct)
  • What can be a direct consequence of maintenance errors in aviation?

  • Increased passenger comfort
  • Reduced flight delays
  • Enhanced crew performance
  • Increased financial costs and schedule disruptions (correct)
  • Human factors in aviation can be defined best as?

    <p>The study of human capabilities and limitations in the workplace</p> Signup and view all the answers

    Which of the following is NOT a component studied within human factors?

    <p>Financial forecasting</p> Signup and view all the answers

    In the context of aviation, what is meant by CRM?

    <p>Crew Resource Management</p> Signup and view all the answers

    What is a key goal of studying human factors in aviation maintenance?

    <p>To improve system performance and safety</p> Signup and view all the answers

    Which of the following best describes the relationship between human error and aviation incidents historically?

    <p>Human error was not acknowledged until recent events prompted a change</p> Signup and view all the answers

    What is a significant emotional burden for maintenance personnel?

    <p>The long-term impact of their work on future flights</p> Signup and view all the answers

    How do scheduled maintenance tasks typically differ from unscheduled maintenance tasks?

    <p>Scheduled tasks are performed routinely and are preventative</p> Signup and view all the answers

    Which statement reflects the risk associated with fault diagnosis and problem-solving in aviation maintenance?

    <p>Time pressure may lead to careless mistakes</p> Signup and view all the answers

    What aspect of maintenance work is most similar to the work of doctors and surgeons from a human-factors perspective?

    <p>The long-term consequences of their work</p> Signup and view all the answers

    What is a common misconception about experienced maintenance personnel?

    <p>They are immune to making mistakes on familiar tasks</p> Signup and view all the answers

    What is one potential consequence of maintenance-related errors in aviation?

    <p>Emotional distress for the maintenance personnel involved</p> Signup and view all the answers

    What differentiates the work of maintenance personnel from that of pilots and air traffic controllers?

    <p>Maintenance personnel typically leave with uncertainty about their workload's outcomes</p> Signup and view all the answers

    What does the distinction between scheduled and unscheduled maintenance imply for human factors in aviation?

    <p>The consequences of mistakes in either category can be equally significant</p> Signup and view all the answers

    What critical mistake did the engineer make when replacing the MCDs on the aircraft?

    <p>He assumed the MCDs were serviceable without checking.</p> Signup and view all the answers

    What was the consequence of the engineer's failure to check for the presence of O-rings during the MCD replacement?

    <p>The aircraft suffered an explosive decompression.</p> Signup and view all the answers

    What standard check was performed after fitting the MCDs?

    <p>Motor check for oil leaks.</p> Signup and view all the answers

    What ultimately caused the explosive decompression incident in the Aloha Airlines flight?

    <p>Failure to detect disbonding and fatigue damage.</p> Signup and view all the answers

    What did the NTSB identify as a significant issue following the Aloha Airlines accident?

    <p>The human factors involved in inspection processes.</p> Signup and view all the answers

    How did the engineer perform the MCD replacement task due to the lack of visibility?

    <p>By performing the task entirely by feel.</p> Signup and view all the answers

    What happened to the flight attendant during the explosive decompression incident?

    <p>They were swept overboard.</p> Signup and view all the answers

    What illumination source did the engineer use during the night replacement of the MCDs?

    <p>Headlights of a tug.</p> Signup and view all the answers

    What was the primary factor contributing to the Japan Airlines Boeing 747 accident in 1985?

    <p>Failure of the rear pressure bulkhead</p> Signup and view all the answers

    Which of the following factors contributed the least to aircraft accidents based on the provided data?

    <p>Runways hazards</p> Signup and view all the answers

    How long did the flight crew attempt to control the Japan Airlines aircraft using engine power?

    <p>30 minutes</p> Signup and view all the answers

    What aspect played a significant role in the cause of the Boeing 747 accident according to the analysis?

    <p>Human performance issues</p> Signup and view all the answers

    What was identified as a contributing factor related to crew collaboration?

    <p>Inadequate cross-check by second crew member</p> Signup and view all the answers

    What engineering issue was identified in the Japan Airlines incident?

    <p>Fatigue fracture in pressure bulkhead</p> Signup and view all the answers

    Which factor was cited as responsible for the loss of control of the aircraft?

    <p>Loss of hydraulic pressure</p> Signup and view all the answers

    How was the rear pressure bulkhead affected prior to the accident?

    <p>It was repaired after a tail scrape incident.</p> Signup and view all the answers

    What was the main issue discovered during the investigation of the Airbus A320 incident?

    <p>The spoilers were incorrectly managed during maintenance.</p> Signup and view all the answers

    What factor contributed to the misunderstanding among engineers regarding the spoilers' operation?

    <p>Their extensive experience with the Boeing 757.</p> Signup and view all the answers

    Which of the following was NOT a characteristic of the incidents described?

    <p>They both occurred during daylight hours.</p> Signup and view all the answers

    What element of the working conditions contributed to the mistakes made by engineers?

    <p>Interruptions during their tasks.</p> Signup and view all the answers

    What aspect of shift handovers contributed to the incidents?

    <p>Inadequate briefing regarding the status of the spoilers.</p> Signup and view all the answers

    What attitude among the staff contributed to the incidents?

    <p>A 'can-do' attitude that overlooked risks.</p> Signup and view all the answers

    Which maintenance error was identified in the Airbus A320 incident?

    <p>The collars and flags were not fitted.</p> Signup and view all the answers

    What issue arose during the pilot functional checks in the incident?

    <p>The locked spoiler was not detected.</p> Signup and view all the answers

    Study Notes

    Aviation maintenance and human factors

    • Human factors issues in aviation maintenance have gained attention due to accidents like the Aloha Airlines 737 incident in 1988 and the BAC 1-11 windscreen incident in 1990.
    • Human factors in aviation maintenance involve the study of human capabilities and limitations in the workplace.
    • The study encompasses the interaction of maintenance personnel, the equipment they use, the procedures they follow, and the environmental conditions.
    • The aim is to optimize the relationship between personnel and systems to improve safety, efficiency, and well-being.
    • The work often involves fault diagnosis and problem-solving, which can be stressful, particularly in time-sensitive situations like aircraft maintenance at the gate.
    • Maintenance personnel often face unique sources of stress because of their work's long-term impact on safety.
    • Maintenance errors can have a lasting impact, extending to the months or years after completion, unlike many errors made by pilots or air traffic controllers.
    • Maintenance personnel's unique exposure to the consequences of their work can lead to mental health implications, as evidenced by incidents where maintenance personnel have taken their own lives after aircraft accidents attributed to maintenance errors.
    • Maintenance professionals in aviation are similar to doctors and surgeons in that they are responsible for the function and safety of a complex, vital system.
    • Maintenance tasks are categorized as scheduled and unscheduled.
    • Scheduled maintenance tasks, usually preventative, are often familiar routines for experienced personnel, minimizing the risk of errors due to a lack of knowledge or skills.
    • Unscheduled maintenance tasks are more complex, requiring problem-solving and diagnostic skills.
    • Human error plays a dominant role in civil aircraft accidents.
    • Pilot error is a significant factor in aircraft accidents.
    • Common pilot errors include:
      • Deviations from basic operational procedures.
      • Inadequate cross-checks by the second crew member.
      • Insufficient or incorrect weather information.
      • Improper crew response during abnormal conditions.
      • Ignoring crew inputs.
      • Failure of the approach guidance.
    • Maintenance and inspection deficiencies often contribute to aviation incidents.
    • Maintenance errors can result from a combination of factors, including staff shortages, time pressures, and inadequate training.
    • The Japan Airlines 747 crash in 1985 highlights the consequences of a poorly executed repair, leading to a fatigue fracture in the aircraft’s rear pressure bulkhead.
    • The incident involved a critical repair, where most of the vertical stabiliser and rudder were separated due to the escaping air from the rear pressure bulkhead.
    • An Aloha Airlines 737 incident in 1988 was caused by a failure to detect significant disbonding and fatigue damage, leading to the separation of a part of the aircraft's fuselage.
    • Factors contributing to these incidents include:
      • Staff shortages
      • Time pressures
      • Poor communication
      • Inadequate training
      • Lack of proper procedures.
    • The importance of human factor considerations in aviation maintenance has been highlighted by investigating these incidents.
    • The incidents emphasize the need for improved training, procedures, and communication in aviation maintenance to minimize human error and improve safety.

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    Related Documents

    Module 9.1 General PDF

    Description

    This quiz explores the critical role of human factors in aviation maintenance, highlighting historical incidents that underscore their importance. It examines how human capabilities and limitations affect safety and efficiency in aircraft maintenance. Learn about the unique stressors maintenance personnel face and the impact of their work on long-term safety.

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