Benefits of Automation in the Workplace Quiz and Flashcards

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Questions and Answers

What is the main benefit of monitoring work activities according to the text?

Enhancing employee communication

Keeping track of the status of work activities (correct)

Automating manual activities

Improving decision-making speed

How do automation benefits impact decision activities?

Enhance the quality, consistency, and speed of decision making (correct)

Increase the inconsistency in decision making

Have no impact on decision making

Decrease the quality of decision making

What must employees do with an installed information system to achieve improvements?

Avoid using the information system once installed

Suggest enhancements to the information system over time (correct)

Rely solely on technology for performance improvements

Guarantee improvements will occur

What is highlighted as a key aspect of deriving benefits from information systems?

Recognizing business solutions over technical solutions Signup and view all the answers

Which of the following is NOT one of the basic types of INFORMATION TECHNOLOGY SYSTEMS?

Customer relationship management systems Signup and view all the answers

What is a key function of business rule automation among the basic types of INFORMATION TECHNOLOGY SYSTEMS?

Automating decisions based on predefined rules Signup and view all the answers

What is the main purpose of transaction processing systems?

To capture and store data items about business events Signup and view all the answers

Which of the following is NOT considered a typical business event according to the text?

Updating a machine's software Signup and view all the answers

How does the text explain the role of transaction processing systems in understanding business events?

By capturing and storing data items for future reference Signup and view all the answers

What do databases store in relation to business events according to the text?

A detailed set of information about objects associated with business events Signup and view all the answers

If you could observe and document all business events in your organization, what understanding would you develop according to the text?

Understanding of what happened and why it happened Signup and view all the answers

Why is it impossible for individuals to personally document all business events in an organization, as mentioned in the text?

Because it would be too time-consuming and impractical Signup and view all the answers

What is one of the challenges faced when two organizations attempt to integrate their IS applications?

Incompatible data definitions Signup and view all the answers

How can interorganizational IT systems benefit organizations in terms of work coordination?

Tasks are performed with access to current, accurate data Signup and view all the answers

What is a significant advantage of electronically linking two organizations' IS?

Reduced task completion time Signup and view all the answers

Why does successful integration of IS applications between two organizations require trust and cooperation among key employees?

To reduce errors involved in tasks Signup and view all the answers

What are some benefits organizations can achieve by electronically linking their IS applications?

Reduction in task completion time Signup and view all the answers

What are the three purposes served by interorganizational IS to achieve benefits for organizations?

Informational, transactional, relational Signup and view all the answers

What does the guideline 'Capture sufficient data' emphasize?

Ensuring enough data is captured at the time of the event Signup and view all the answers

Why is it important to minimize redundancy in data recording?

To ensure accurate data input and output Signup and view all the answers

What is the consequence of not keeping databases current according to the guidelines?

Increased error rates in transaction processing systems Signup and view all the answers

How does the 'Garbage In-Garbage Out' principle relate to information systems?

It highlights the importance of accurate data input and output Signup and view all the answers

What is the purpose of using bar code labels on packages in the case study?

To easily identify package contents Signup and view all the answers

How does minimizing the time delay between an event and database updates benefit organizations?

It enables more accurate actions and decisions Signup and view all the answers

What are the main elements of structured decisions in business rules?

Conditions, actions, and 'If-Then' relationships Signup and view all the answers

Which of the following would be considered a decision condition in a structured decision?

The customer's credit rating Signup and view all the answers

In the context of business rules, what are decision actions?

Possible outcomes of a decision Signup and view all the answers

What do 'If-Then' relationships do in structured decisions?

Link conditions with outcomes logically Signup and view all the answers

Which of the following is NOT a typical element of structured decisions in business rules?

'Else-Elseif' statements Signup and view all the answers

How are decision actions related to structured decisions?

As possible outcomes of a decision Signup and view all the answers

Study Notes

Transaction Processing Systems

Capture sufficient data to reconstruct events at a later time
Minimize redundancy in data recording to reduce error chances
Keep data current and accurate to prevent improper actions and decisions

Benefits of Transaction Processing Systems

Capture and store data items about business events
Help employees handle work tasks and access needed resources regardless of location or time
Monitor work activities and help managers keep track of work status
Automate manual activities, increasing accuracy and speed
Automate decision activities, increasing quality, consistency, and speed

Types of Information Technology Systems

Transaction processing systems
Information reporting systems
Decision support systems
Business rule automation
Communications support

Business Rules

Conditions: sets of data values defining a specific decision situation
Decision actions: possible outcomes of a decision
“If-Then” relationships: linking conditions with outputs in a logical manner

Interorganizational Information Technology Systems

Enable two organizations to electronically interconnect and integrate their IS applications
Benefits:
- Eliminating manual work: reducing time, costs, and errors
- Better coordinating work: performing tasks efficiently, with access to current data, and minimizing miscommunication

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Description

Discover how automation helps employees handle work tasks efficiently and monitor work activities effectively, regardless of physical location. Learn about the advantages of automating manual and decision-making activities in the workplace.

Automation Benefits in the Workplace