Podcast
Questions and Answers
What is the primary reason for addressing all aspects of the template in the Seeking information from client note?
What is the primary reason for addressing all aspects of the template in the Seeking information from client note?
- To comply with the requirements of the Australian Privacy Principles
- To ensure we meet our obligations under IPP3 of the Privacy Act (correct)
- To gather unnecessary information from clients
- To maintain a professional relationship with our clients
Which of the following is NOT a necessary action to ensure compliance with IPP3 of the Privacy Act?
Which of the following is NOT a necessary action to ensure compliance with IPP3 of the Privacy Act?
- Disclosing personal information to third parties (correct)
- Regularly reviewing and updating client information
- Addressing all aspects of the template in the Seeking information from client note
- Verifying the identity of the client
What is the purpose of the Seeking information from client note?
What is the purpose of the Seeking information from client note?
- To verify the identity of the client
- To collect unnecessary information from clients
- To store client information securely
- To ensure we meet our obligations under IPP3 of the Privacy Act (correct)
Why is it important to address all aspects of the template in the Seeking information from client note?
Why is it important to address all aspects of the template in the Seeking information from client note?
What is the consequence of not addressing all aspects of the template in the Seeking information from client note?
What is the consequence of not addressing all aspects of the template in the Seeking information from client note?
What is the purpose of explaining the investigation process to the client?
What is the purpose of explaining the investigation process to the client?
What should you ask the client during the S6.2 process?
What should you ask the client during the S6.2 process?
Why is it essential to advise the client of 6.1 enquiries?
Why is it essential to advise the client of 6.1 enquiries?
What should you check during the investigation process?
What should you check during the investigation process?
What is the purpose of explaining the Code of Conduct limitations to the client?
What is the purpose of explaining the Code of Conduct limitations to the client?
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Study Notes
Compliance with IPP3 of the Privacy Act
- Ensure the Seeking Information from Client note addresses all necessary aspects to fulfillIPP3 obligations.
- The note must explain the investigation process to the client.
- Clearly outline the information required from the client.
- The client must be informed about the S6.2 process.
- The client's consent is required to provide the necessary information.
- The limitations of the Code of Conduct must be explained to the client.
- Enquire about anyone the client would like to be contacted during the 6.1 process.
- Determine if the client requires support during the process.
Privacy Act Obligations
- The Seeking Information from Client note must cover all aspects to meet IPP3 obligations
Investigation Process
- Explain the investigation process to the client
- Specify the required information
S6.2 Process
- Explain the S6.2 process to the client
- Ask the client if they will provide the required information
Code of Conduct
- Inform the client of limitations imposed by the Code of Conduct
Enquiries and Support
- Advise the client of 6.1 enquiries
- Check if there is anyone they would like you to contact
- Determine if the client requires support
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