Questions and Answers
What is considered when handling audits?
What is done with pooled resources?
What is sent to the Client Team?
What happens when something is out of scope?
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Who handles direct client interaction?
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What is the role of the CS team?
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What is the main characteristic of a defensive audit?
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What is the primary goal of a standard audit?
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Why is consistency important in documentation?
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What is the recommended approach to audit frequency?
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What is the main concern when it comes to audit complexity?
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What is the purpose of reviewing existing documentation?
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What is a characteristic of a proactive audit?
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What is unique about a custom audit?
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What is the primary aim of adapting new documentation standards in an audit?
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What should an auditor confirm at the beginning of an audit?
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What is the benefit of having a robust Audit Requirements process?
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What is the overall expectation of the audit process?
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What is the role of an individual in the audit process?
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What is the focus of the audit process?
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What questions should an auditor ask during the audit process?
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What is the core expectation of the audit process?
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Study Notes
How to Audit at Bswift?
- Consistency is key for efficiency
- Understand audits and scope of ODG
- Adapt to new documentation standards
- Adapt to a more robust Audit Requirements
- Learn the right questions to ask
Audit Requirements
- Validity: confirm the reason for the audit, what it's looking for, and the specific reason for the client
- What, Who, When, Where, and Why
Types of Audits
- Defensive: proactive, looking for issues, avoiding negative impact
- Maintenance: maintaining standard or rule, bswift system limitations
- Standard Audit: done for most/all other clients
- Custom Audit: unique to the client
Documentation
- Is there existing documentation that outlines the reason for the audit?
- Is it clear and concise about what's needed?
- Background provided?
- Consistency is key, Carol Iles to review
Audit Frequency
- Repeatable on a defined schedule
- Avoid 1st, 15th, or last DOM to reduce potential scheduling issues
- Provides flexibility
Audit Complexity
- How complex is the audit?
- Does it need to be complicated?
- Look for efficiencies
Audit Handling
- Considering complexity, how and who handles each audit?
- Pooled resources (Round Robin)
- Specific delegated resource
Required Action Needed
- Clear and detailed action
- Results sent to the Client Team
Out of Scope
- No direct communication with clients or employees
- CS team handles direct client interaction
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Description
This quiz covers the core expectations and process consistency in auditing, including how to audit at bswift and understanding the overall expectations. It focuses on achieving greater efficiency and being proactive over reactive.