Assertive Communication Flashcards
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Questions and Answers

Which of these are the four basic styles of communication?

  • Aggressive (correct)
  • Assertive (correct)
  • Passive-aggressive (correct)
  • Passive (correct)
  • What is passive communication?

    A pattern of avoiding expressing opinions or feelings.

    How do individuals express themselves in aggressive communication?

    They express their feelings and opinions in a way that violates the rights of others.

    What characterizes passive-aggressive communication?

    <p>Individuals appear passive but act out anger indirectly.</p> Signup and view all the answers

    What does assertive communication entail?

    <p>Clearly stating opinions and feelings while advocating for rights without violating others' rights.</p> Signup and view all the answers

    Assertive skill 1- When you... ______

    <p>describe the other person's action or the event of concern in a purely factual way.</p> Signup and view all the answers

    Assertive skill 2- I feel/ I felt... ______

    <p>describe your own feelings in response to the above action or event.</p> Signup and view all the answers

    Assertive skill 3- Because... ______

    <p>describe your interpretation of the event and the reason why you feel the way you do.</p> Signup and view all the answers

    Assertive skill 4- And what I would like in the future is or what I would prefer is... ______

    <p>offer a future alternative that better meets your needs without infringing on others' rights.</p> Signup and view all the answers

    What is a good example of assertive communication?

    <p>&quot;When you didn't respond to my suggestion in the meeting, I felt hurt and angry because it seemed that you did not value what I had to say, and what I would like in the future is to be given space to express suggestions and ideas.&quot;</p> Signup and view all the answers

    What does the aggressive communicator say or believe?

    <p>&quot;I'll get my way no matter what.&quot;</p> Signup and view all the answers

    What does the passive-aggressive communicator typically say or believe?

    <p>&quot;I'm weak and resentful, so I sabotage, frustrate, and disrupt.&quot;</p> Signup and view all the answers

    What does a passive communicator feel?

    <p>&quot;People never consider my feelings.&quot;</p> Signup and view all the answers

    What does the assertive communicator believe about their happiness?

    <p>&quot;I'm 100% responsible for my own happiness.&quot;</p> Signup and view all the answers

    Study Notes

    Communication Styles

    • Four primary styles of communication: passive, aggressive, passive-aggressive, assertive.

    Passive Communication

    • Characterized by avoidance of expressing thoughts, opinions, or feelings.
    • Individuals may neglect their own needs in favor of others, leading to unexpressed emotions.

    Aggressive Communication

    • Involves expressing feelings and needs in a manner that infringes on others' rights.
    • Often results in conflict and damaged relationships due to the disregard for others' feelings.

    Passive-Aggressive Communication

    • Individuals appear non-confrontational outwardly but harbor resentment.
    • Actions of anger are displayed subtly, often leading to confusion and frustration in communication.

    Assertive Communication

    • Clearly articulates opinions and feelings while advocating for oneself.
    • Respectful of others' rights; promotes healthy and constructive interactions.

    Assertive Skills

    • Descriptive Statement: Begin with a factual account of the other person's action without exaggeration.
    • Expressing Feelings: Use "I feel" statements to communicate personal emotional responses, such as sadness or frustration.
    • Interpretation: Explain personal interpretation of events and feelings related to the behavior.
    • Future Preferences: Suggest alternatives that might better meet one's needs while considering the rights of others.
    • Example of Communication: Demonstrates how to frame assertive communication in a practical context.

    Aggressive Communicator Mindset

    • Believe they must achieve their desires unconditionally, often at others' expense.

    Passive-Aggressive Communicator Mindset

    • Identify as weak while expressing resentment through indirect actions, leading to sabotage.

    Passive Communicator Mindset

    • Feel overlooked and unvalued, often leading to feelings of disconnect from others.

    Assertive Communicator Mindset

    • Take full responsibility for personal happiness and promote their own needs alongside mutual respect for others.

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    Description

    This quiz focuses on the four basic styles of communication: passive, aggressive, passive-aggressive, and assertive. Each term is defined to help you understand how different communication styles impact interactions. Test your knowledge on these essential concepts in effective communication.

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