5 Questions
What are the two important dimensions of knowledge mentioned in the text?
Explicit and tacit
What does knowledge being a 'firm asset' mean?
It is a valuable resource for the organization
What does 'know-how' refer to in the context of knowledge forms?
Practical knowledge of how to do something
What is the main difference between data, information, and knowledge?
Data are raw facts, information is processed data, and knowledge is insights derived from information.
What are examples of explicit knowledge?
Documented procedures and manuals
Test your knowledge about artificial intelligence, expert systems, and knowledge management with this quiz based on the content of Chapter 11. Explore topics such as IBM's Watson, Alfresco, analyzing big data, teamwork, and collaboration.
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