Podcast
Questions and Answers
What is the time frame for a telemarketer to solicit a customer with whom they have an established business relationship?
What is the time frame for a telemarketer to solicit a customer with whom they have an established business relationship?
- Up to 3 months
- Up to 6 months
- Up to 18 months (correct)
- Up to 12 months
What is considered an 'abandoned' call according to the Telephone Consumer Protection Act?
What is considered an 'abandoned' call according to the Telephone Consumer Protection Act?
- A call that is answered but the telemarketer does not connect to the sales representative within 2 seconds (correct)
- A call that goes unanswered
- A call that is disconnected by the telemarketer after the customer answers
- A call that is disconnected by the customer before the telemarketer can speak to them
What is the penalty for a company that violates the Do-Not-Call requirements?
What is the penalty for a company that violates the Do-Not-Call requirements?
- $1,000 per violation
- $10,000 per violation
- $40,000 per violation (correct)
- $5,000 per violation