Do Not Call / Telephone Consumer Protection Act, Are You Compliant?
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Questions and Answers

What is the time frame for a telemarketer to solicit a customer with whom they have an established business relationship?

  • Up to 3 months
  • Up to 6 months
  • Up to 18 months (correct)
  • Up to 12 months

    • What is considered an 'abandoned' call according to the Telephone Consumer Protection Act?

  • A call that is answered but the telemarketer does not connect to the sales representative within 2 seconds (correct)
  • A call that goes unanswered
  • A call that is disconnected by the telemarketer after the customer answers
  • A call that is disconnected by the customer before the telemarketer can speak to them

    • What is the penalty for a company that violates the Do-Not-Call requirements?

  • $1,000 per violation
  • $10,000 per violation
  • $40,000 per violation (correct)
  • $5,000 per violation

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