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Questions and Answers
What is the penalty for late deliveries without valid reasons or notice?
What is the penalty for late deliveries without valid reasons or notice?
- 500 Naira per late sale
- 750 Naira per late sale
- 1000 Naira per late sale (correct)
- 1250 Naira per late sale
What is the consequence for late deliveries without valid reasons or notice?
What is the consequence for late deliveries without valid reasons or notice?
- A warning will be issued to the employee
- The employee will be demoted to a lower position
- The employee will be suspended for a week
- A penalty of 1000 Naira per late sale will be imposed (correct)
What is the penalty for late deliveries without valid reasons or notice?
What is the penalty for late deliveries without valid reasons or notice?
- 500 Naira per late sale
- 750 Naira per late sale
- 1250 Naira per late sale
- 1000 Naira per late sale (correct)
How much notice should employees give in advance if they foresee any potential delays in completing orders?
How much notice should employees give in advance if they foresee any potential delays in completing orders?
How much notice must employees give in advance if they foresee any potential delays in completing orders?
How much notice must employees give in advance if they foresee any potential delays in completing orders?
How many orders are employees expected to deliver per week?
How many orders are employees expected to deliver per week?
What is the company's goal?
What is the company's goal?
What must employees do if they foresee any potential delays in completing orders?
What must employees do if they foresee any potential delays in completing orders?
What is the company's goal?
What is the company's goal?
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Study Notes
- Examples of minor misconduct that may warrant a warning are listed.
- A full and proper investigation must take place before issuing a warning.
- Employees are expected to deliver a minimum of 30-35 orders per week.
- There is a KPI of 50-90 minutes to complete orders.
- Employees must give 48 hours' notice in advance if they foresee any potential delays in completing orders.
- Late deliveries without valid reasons or notice will result in penalties of 1000 Naira per late sale.
- Employees must communicate with their supervisor at least 48 hours before the expected delivery time for any delays.
- Failure to provide notice may result in additional penalties.
- Time management skills and effective communication are encouraged.
- The company's goal is to provide customers with a positive experience.
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