Podcast
Questions and Answers
What should you do when handling glasses and plates as a server?
What should you do when handling glasses and plates as a server?
- Hold glasses by the bottom and plates by the surface area
- Hold glasses and plates however you feel comfortable
- Hold glasses by the rim and plates by the top
- Hold glasses by the stem and plates by the bottom (correct)
What is the importance of writing "thank you" on the guests' bill?
What is the importance of writing "thank you" on the guests' bill?
- It helps to keep track of the guests' orders.
- It ensures that the guest pays the correct amount.
- It is a requirement of the restaurant's policy.
- It adds a personal touch and increases the tip. (correct)
What should you do if a guest needs help at a table that is not in your section?
What should you do if a guest needs help at a table that is not in your section?
- Ignore them and continue with your own tables.
- Ask another server to help them.
- Tell them to wait for their own server to come back.
- Help them, as we have to act as a team to be successful. (correct)
What should you do if you don't know the answer to a guest's question?
What should you do if you don't know the answer to a guest's question?
What is the purpose of anticipating your table's needs before they ask?
What is the purpose of anticipating your table's needs before they ask?
What is the benefit of upselling as a server?
What is the benefit of upselling as a server?
What is the best way to handle glasses and plates when serving guests?
What is the best way to handle glasses and plates when serving guests?
What is the purpose of upselling?
What is the purpose of upselling?
What should you do if you don't know the answer to a guest's question?
What should you do if you don't know the answer to a guest's question?
What is the purpose of serving children first if possible?
What is the purpose of serving children first if possible?
What should you do if you're feeling flustered while serving guests?
What should you do if you're feeling flustered while serving guests?
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Description
"Master the Art of Serving with These Top Tips - Quiz" Are you a server or looking to become one? Enhance your serving skills with this quiz that covers essential tips for providing exceptional service. From prioritizing kids' orders to adding a personal touch to guests' checks, this quiz covers it all. Learn how to stay positive, approach guests, and increase your tips with these expert serving tips. Put your knowledge to the test and become a top-notch server today!
