11 Questions
What should you do when handling glasses and plates as a server?
Hold glasses by the stem and plates by the bottom
What is the importance of writing "thank you" on the guests' bill?
It adds a personal touch and increases the tip.
What should you do if a guest needs help at a table that is not in your section?
Help them, as we have to act as a team to be successful.
What should you do if you don't know the answer to a guest's question?
Attempt to find out the answer
What is the purpose of anticipating your table's needs before they ask?
To make the guests feel more comfortable
What is the benefit of upselling as a server?
It increases the restaurant's profits
What is the best way to handle glasses and plates when serving guests?
Hold glasses by the stem and plates by the bottom, avoiding touching surface areas that a guest will come in contact with.
What is the purpose of upselling?
To increase the amount of the bill, which can lead to a higher tip.
What should you do if you don't know the answer to a guest's question?
Always attempt to find out the answer.
What is the purpose of serving children first if possible?
To ensure that the children are served before they become restless.
What should you do if you're feeling flustered while serving guests?
Stay positive and keep a smile on, never letting guests see that you're feeling flustered
Study Notes
"Master the Art of Serving with These Top Tips - Quiz" Are you a server or looking to become one? Enhance your serving skills with this quiz that covers essential tips for providing exceptional service. From prioritizing kids' orders to adding a personal touch to guests' checks, this quiz covers it all. Learn how to stay positive, approach guests, and increase your tips with these expert serving tips. Put your knowledge to the test and become a top-notch server today!
Make Your Own Quizzes and Flashcards
Convert your notes into interactive study material.
Get started for free
