Royal River Academy Discord Server Moderator Knowledge Test

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Questions and Answers

What is the primary goal of investigating quietly and gathering evidence when dealing with suspicious accounts?

To quickly identify and ban all suspicious accounts

To avoid escalating the situation publicly (correct)

To create a deterrent for other potential rule-breakers

To intimidate the suspected accounts into behaving

What is the key consideration when deciding whether to use the @everyone or @here mentions?

The number of members online at the time

The level of importance of the announcement (correct)

The time of day the announcement is made

The personally preferred notification settings of members

What is the main benefit of keeping a record of all moderation actions in the #moderation-log channel?

To create a database of banned members

To provide a transparent record of moderation actions (correct)

To store screenshots of rule-breakers

To track the performance of individual moderators

What is the primary goal of mediating a disagreement between two members in a chat channel?

To remain impartial and facilitate a calm resolution Signup and view all the answers

What is the key consideration when deciding whether to update the server rules?

The changing needs and dynamics of the server community Signup and view all the answers

What is the most important principle to follow when handling a disagreement between two members in a chat channel?

Impartiality and calmness Signup and view all the answers

What is the primary goal of a moderator when handling a situation where a member is being verbally abusive?

To resolve the situation in a fair and respectful manner Signup and view all the answers

What is the most important factor in determining the appropriate action to take when dealing with a member who is spamming random emojis?

The level of disruption caused by the spam Signup and view all the answers

What is the key distinction between acceptable and unacceptable uses of the #announcements channel?

The type of content being shared Signup and view all the answers

What is the primary indicator that a member should be escalated to another moderator or server administrator?

Consistently breaking server rules Signup and view all the answers

What is the moderator's responsibility when handling a situation where a member is sharing personal information in a public channel?

To delete the message and privately remind the member not to share personal information Signup and view all the answers

What is the primary concern when dealing with a member who is suspected of using alternate accounts to bypass bans?

Preventing the member from continuing to break rules Signup and view all the answers

What is the appropriate course of action when a moderator is unsure about how to handle a situation?

To escalate the issue to another moderator or server administrator Signup and view all the answers

What is the ultimate goal of a moderator's actions in a community?

To create a positive and respectful environment Signup and view all the answers

Study Notes

Moderating the Royal River Academy Discord Server

Handling Abusive Behavior

If a member is verbally abusive in a chat channel, warn them and remind them of the rules.
Do not ignore the behavior, mute the member, or ban them immediately.

Managing Spam and Disruptions

If a member is spamming random emojis in the #general channel, warn them to stop.
Do not remove all their messages, mute them temporarily, or ban them from the server.

Using Server Channels Appropriately

The #announcements channel is for sharing important server updates and announcements only.
Do not use this channel for posting memes and jokes, discussing personal hobbies, or hosting voice chat events.

Escalating Issues

If a member is consistently breaking server rules, escalate the issue to another moderator or server administrator.
Do not only escalate issues when you feel overwhelmed, never, or when a member asks for a different moderator.

Handling Personal Information

If a member shares personal information in a public channel, delete the message and privately remind them not to share personal info.
Do not ignore it, share your own personal information, or ban the member immediately.

Investigating Alternate Accounts

If you suspect a member is using alternate accounts to bypass bans, investigate quietly and gather evidence.
Do not ban all their accounts immediately, ignore the suspicion, or warn them in public chat.

Using @everyone and @here Mentions

Only use the @everyone or @here mentions for important announcements that concern everyone.
Do not use them to get attention for any reason, whenever you want to ping members, or only during emergencies.

Moderation Log

The #moderation-log channel is for keeping a record of all moderation actions taken.
Do not use this channel for sharing funny moderation stories, discussing server policies, or posting screenshots of rule-breakers.

Handling Disagreements

If a disagreement occurs between two members in a chat channel, mediate the situation calmly and impartially.
Do not take sides, mute both members temporarily, or kick both members from the server.

Updating Server Rules

Update the server rules periodically to reflect server needs and changes.
Do not never update the rules, update them whenever a member suggests a change, or only during major server events.

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Description

Test your knowledge of moderation rules and guidelines for the Royal River Academy Discord server. This quiz covers scenarios such as handling abusive behavior and spamming.