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Questions and Answers
What is the average percentage of time spent listening?
What is the average percentage of time spent listening?
What type of listening is characterized by listening for enjoyment?
What type of listening is characterized by listening for enjoyment?
Appreciative
What is the main purpose of empathic listening?
What is the main purpose of empathic listening?
To show mutual concern
What is analytical or critical listening primarily used for?
What is analytical or critical listening primarily used for?
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To be an analytical listener, one must listen attentively to the speaker's ______.
To be an analytical listener, one must listen attentively to the speaker's ______.
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What should you do to verify the truthfulness of information shared by the speaker?
What should you do to verify the truthfulness of information shared by the speaker?
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What kind of evidence should a barangay official look for to validate claims?
What kind of evidence should a barangay official look for to validate claims?
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Study Notes
Overview of Listening Skills
- Listening Duration: Average time spent listening is 45%, compared to 30% speaking, 16% reading, and 9% writing.
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Types of Listening:
- Appreciative Listening: Engaging with audio for enjoyment, like music.
- Empathic Listening: Demonstrating mutual concern and understanding while the speaker shares personal experiences.
- Comprehensive Listening: Focusing on understanding the message, actively participating and taking notes during lectures.
- Analytical/Critical Listening: Evaluating and analyzing the content for truthfulness and relevance.
Analytical Listening in Problem Solving
- Analytical listening is crucial for evaluating messages critically.
- Example context: Evaluating claims for government assistance, such as Social Amelioration Program (SAP), during the COVID-19 Pandemic.
Steps to Analytical Listening
- Attentive Listening: Observe the speaker’s non-verbal cues including gestures, facial expressions, and tone to gauge sincerity.
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Questioning: Use clarifying questions to assess the accuracy of information, including:
- Family employment status
- Monthly income
- Housing conditions (renting vs. owning)
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Evidence Gathering: Request physical proof to support claims, such as:
- Barangay certifications for indigent status
- Identification to verify employment and education status of family members.
- Validation: Confirm the integrity of the information based on gathered evidence and the honesty of responses.
Importance of Analytical Listening
- Enhances problem-solving by facilitating informed decisions based on thorough evaluation of situations.
- Encourages critical thinking and the ability to discern truthful claims in conversations.
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Description
Explore the nuances of analytical listening in problem-solving with this quiz. Learn about the importance of effective listening and how it contrasts with speaking and other communication forms. Test your understanding of the impact of modern distractions on communication.
