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Questions and Answers
What is the criteria for disputing a charge if it's not from LiveCrazy Deals?
What is the criteria for disputing a charge if it's not from LiveCrazy Deals?
- The charge amount must be $9.95 (correct)
- The charge amount must be $20.15
- The charge amount must be missing
- The charge amount must be discussed in the call
What should be done if there are two consecutive charges with different amounts from Diamond Gas?
What should be done if there are two consecutive charges with different amounts from Diamond Gas?
- Dispute both charges
- Count only the second charge as valid
- Count only the first charge as valid
- Count both charges as valid (correct)
What is the process for identifying missing transactions after the last valid purchase at Denny's?
What is the process for identifying missing transactions after the last valid purchase at Denny's?
- Highlight Diamond Gas row green, add up all totals after Diamond Gas, compare left and right totals in Excel, autosum both sides
- Highlight LiveCrazy Deals row green, add up all totals after LiveCrazy Deals, compare left and right totals in Excel, autosum both sides
- Highlight Denny's row green, add up all totals after Denny's, compare left and right totals in Excel, autosum both sides (correct)
- Highlight State Farm row green, add up all totals after State Farm, compare left and right totals in Excel, autosum both sides
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