Alternative Demand Management Strategies Quiz
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Questions and Answers

What is one way to reduce waiting time?

  • Rethinking the design of the queuing system (correct)
  • Tailoring queuing system to different market segments
  • Increasing product prices
  • Encouraging use of other time slots

    • How can virtual queues help in reducing waiting time?

  • Encouraging use of other time slots
  • Customers register their place in line on a computer, which estimates the time they need to reach the front of the virtual line (correct)
  • Increasing product prices
  • Varying product features to increase desirability

    • What is an alternative demand management strategy to reduce demand?

  • Installing reservations system
  • Higher prices (correct)
  • More convenient delivery times and places
  • Lower prices

    • How can demand be increased according to the text?

    <p>Lower prices</p> Signup and view all the answers

    What is a problem that virtual queues aim to solve?

    <p>Waste of customers’ time</p> Signup and view all the answers

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