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Questions and Answers
What is one way to reduce waiting time?
What is one way to reduce waiting time?
- Rethinking the design of the queuing system (correct)
- Tailoring queuing system to different market segments
- Increasing product prices
- Encouraging use of other time slots
How can virtual queues help in reducing waiting time?
How can virtual queues help in reducing waiting time?
- Encouraging use of other time slots
- Customers register their place in line on a computer, which estimates the time they need to reach the front of the virtual line (correct)
- Increasing product prices
- Varying product features to increase desirability
What is an alternative demand management strategy to reduce demand?
What is an alternative demand management strategy to reduce demand?
- Installing reservations system
- Higher prices (correct)
- More convenient delivery times and places
- Lower prices
How can demand be increased according to the text?
How can demand be increased according to the text?
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What is a problem that virtual queues aim to solve?
What is a problem that virtual queues aim to solve?
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