Airport Terminal Check-in Services Quiz
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Questions and Answers

What is the purpose of the Baggage Source Message (BSM) mentioned in the text?

  • To direct baggage to the appropriate security check area
  • To inform passengers about departure gates
  • To identify and check baggage (correct)
  • To check the identification of passengers
  • When are late-show passengers not accepted according to the provided information?

  • During baggage acceptance
  • At the boarding gate
  • During ticket and passport retrieval
  • At the check-in counter (correct)
  • In which situation might a late-show passenger be accepted at the boarding gate?

  • When the passenger misses their flight
  • When the flight is delayed
  • On exceptional occasions (correct)
  • When the airport is crowded
  • What is the purpose of the RFID chip in the baggage tag?

    <p>To uniquely identify the baggage</p> Signup and view all the answers

    What service does the In-Town Check-in (ITCI) provide for passengers taking the Airport Express Line (AEL)?

    <p>Complimentary check-in at certain stations</p> Signup and view all the answers

    Where are the Transfer Desks (E1, E2, W1 & M1) located according to the text?

    <p>At the Arrival Level</p> Signup and view all the answers

    Which system is responsible for retrieving passenger records in DCS?

    <p>Departure Control System (DCS)</p> Signup and view all the answers

    What is the purpose of Through Check-in (TCI) mentioned in the text?

    <p>To label baggage to final destinations</p> Signup and view all the answers

    What is the purpose of the Automated People Mover (APM) in the terminal?

    <p>To transport passengers between terminals</p> Signup and view all the answers

    What happens if a passenger is late at the boarding gate?

    <p>They will be offloaded</p> Signup and view all the answers

    Which step is NOT part of the check-in procedures based on the text?

    <p>Baggage Tag Retrieval</p> Signup and view all the answers

    What service does SkyPier Terminal provide based on the information in the text?

    <p>Facility to check-in passengers for subsequent flights</p> Signup and view all the answers

    Study Notes

    Baggage Handling

    • The Baggage Source Message (BSM) is used to identify the source of baggage.

    Check-in Procedures

    • Late-show passengers are not accepted during the last 20 minutes of check-in closure.
    • Late-show passengers might be accepted at the boarding gate if they have a valid reason and the flight is not closed.

    Baggage Tagging

    • The RFID chip in the baggage tag is used for baggage tracking.

    Airport Services

    • In-Town Check-in (ITCI) allows passengers taking the Airport Express Line (AEL) to check in their luggage and print their boarding passes at the town center.

    Terminal Layout

    • The Transfer Desks (E1, E2, W1 & M1) are located in the terminal.

    Passenger Record Retrieval

    • The DCS (Departure Control System) is responsible for retrieving passenger records.

    Check-in Services

    • Through Check-in (TCI) allows passengers to check in their luggage at the initial departure airport and collect their luggage at the final destination airport.

    Terminal Transportation

    • The Automated People Mover (APM) is used to transport passengers within the terminal.

    Boarding Gate Procedures

    • If a passenger is late at the boarding gate, they will not be accepted.

    Check-in Procedures Exceptions

    • Self-service check-in and payment of excess baggage charges are part of the check-in procedures, but going through the security checkpoint is not.

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    Description

    Test your knowledge on airport terminal check-in services such as check-in counters, flight information display systems, boarding passes, baggage tags, and more.

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