Aircraft Operations and Terminology Quiz

Aircraft Types

• CRJ 900: Bombardier Canadian Regional Jet configured for 76 passengers, with 12 first class, 12 Delta Comfort+, and 52 Main Cabin seats.
• ERJ 175: Embraer Regional Jet seating 76 passengers, featuring 12 first class seats and 64 Main Cabin/Economy seats.

Flight Operations Terminology

• Deadheading: Refers to transporting a crewmember to cover a flight or return to base.
• Direct Flight: A flight with the most direct route while possibly making intermediate stops.
• Ferry Flight: A repositioning flight for aircraft without passengers.
• Flight Time: The elapsed time recorded from departure to arrival for payment purposes.

Personnel Roles

• Customer Service Agent (CSA): Employees assisting customers across various roles, including gate and ground operations.
• First Officer: The pilot assisting the Captain, responsible for manipulating aircraft controls during takeoff and landing.
• Flight Attendant (FA): Staff members responsible for safety and customer service within the aircraft cabin.
• Ground Instructor: Flight attendant responsible for training and performing in-flight operational checks.

Flight Management Terms

• Domicile: City designated for the base of flight attendants.
• Duty Time: The total time from duty reporting until release after work.
• Line Holder: A flight attendant with a schedule that complies with company stipulations.

Flight Parameters

• Altitude: Measured height of an aircraft above sea level, expressed in feet.
• Airspeed: Speed of the aircraft relative to the air, which can differ from ground speed.
• Head Wind: Wind blowing directly against an aircraft's course, affecting speed and efficiency.

Aircraft Components and Operations

• Jumpseat: A collapsible seat for flight attendants or observers in the flight deck.
• Bulkhead: A wall that partitions the aircraft's cabin.
• Hangar: A facility for aircraft maintenance and housing administrative offices and training areas.
• Intermediate Stop: A scheduled stop during a flight between origination and termination.

Miscellaneous Terms

• InFlight Operations: Team overseeing hiring, training, and management of flight attendants and flight-related aspects.
• Interline: Refers to transportation segments involving multiple airlines or operators.

Flight Dynamics

• Bank: The action of tipping the aircraft left or right to change direction.
• Actual Block to Block: Time from the aircraft's departure from ramp blocks to its rest at termination blocks.