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Questions and Answers
Who are the Personas involved in the use cases of AI for AA?
Who are the Personas involved in the use cases of AI for AA?
- Chief Compliance Officer (correct)
- Allies (correct)
- Program / Marketing (correct)
- Ops Management / QA (correct)
- Admin (correct)
What are the technologies mentioned in the content related to AI for AA?
What are the technologies mentioned in the content related to AI for AA?
LLMs, Vision, Voice, RAG, Claude 3.5 Sonnet/Anthropic, LangChain, ChatGPT 4o/OpenAI, Flowise
How many conversations were generated by Claud?
How many conversations were generated by Claud?
12
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Study Notes
The Use Cases and Benefits
- Impact, Fidelity & Compliance, and Cost/Time Saving benefits are the main focuses
- Allies involved include Ops Management, QA, Admin, Marketing, and Chief Compliance Officer
Technologies
- LLMs (Claude 3.5 Sonnet, Anthropic), Vision, Voice, RAG, LangChain, ChatGPT 4o, OpenAI, and Flowise are the AI technologies used
Data
- 12 conversations generated by Claude
- 2 images of people holding grab bars
- VM and Incoming Call protocols
- An explanation of the goal update process
- A filled questionnaire
- A brochure on Bathing Safety
Use Cases
Achieving Goals
- Member sends goals by taking a picture and AI analyzes the photo
- Review quality of follow-up conversation based on explanation and examples
Analyzing Calls
- Summarization, Sentiment analysis, and topics
Training
- Role Play
- Knowledge Testing
Automation
- Automation of Post Call Notes
Marketing
- Creation of Marketing Material
Data Extraction
- Extracting info from questionnaire
Data Protection
- Identify and remove PII data
Chatbot Interaction
- Chatbot interacting with members
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