Podcast
Questions and Answers
What is the responsibility of the Quality Assurance Manager in relation to fraud prevention?
What is the responsibility of the Quality Assurance Manager in relation to fraud prevention?
- Conduct customer service surveys
- Facilitate monthly Quality Assurance meeting
- Serve as audit liaison (FM audits only)
- Serve as focal point for fraud prevention (correct)
In which document should the Quality Assurance Manager maintain QA records according to the text?
In which document should the Quality Assurance Manager maintain QA records according to the text?
- FM Awards Program
- AFMAN 33-363 (correct)
- Continuous Process Improvement Plan
- Annual Quality Assurance Plan
What is a primary task of the Quality Assurance Manager in terms of Continuous Process Improvement?
What is a primary task of the Quality Assurance Manager in terms of Continuous Process Improvement?
- Facilitate monthly Quality Assurance meeting
- Improve Processes and Practices (correct)
- Conduct customer service surveys
- Share best practices with other bases
What should the Quality Assurance Manager do to enhance the network of contacts and experts?
What should the Quality Assurance Manager do to enhance the network of contacts and experts?
Which responsibility involves being an advisor on accomplishments to support the FM Awards Program?
Which responsibility involves being an advisor on accomplishments to support the FM Awards Program?
What should the Quality Assurance Manager do to share best practices with others, according to the text?
What should the Quality Assurance Manager do to share best practices with others, according to the text?
'Establish plan to improve several practices each year' falls under which primary task of the Quality Assurance Manager?
'Establish plan to improve several practices each year' falls under which primary task of the Quality Assurance Manager?
'Facilitate monthly Quality Assurance meeting and prepare minutes' is an example of which responsibility?
'Facilitate monthly Quality Assurance meeting and prepare minutes' is an example of which responsibility?
'Access Air Force QA website and distribute information accordingly' relates to which responsibility of the Quality Assurance Manager?
'Access Air Force QA website and distribute information accordingly' relates to which responsibility of the Quality Assurance Manager?
'Seek inputs from experts/other bases with high levels of performance' is part of which primary task of the Quality Assurance Manager?
'Seek inputs from experts/other bases with high levels of performance' is part of which primary task of the Quality Assurance Manager?
