AFI65-202 March 2020 QA Manager Responsibilities Quiz
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Questions and Answers

What is the responsibility of the Quality Assurance Manager in relation to fraud prevention?

  • Conduct customer service surveys
  • Facilitate monthly Quality Assurance meeting
  • Serve as audit liaison (FM audits only)
  • Serve as focal point for fraud prevention (correct)

    • In which document should the Quality Assurance Manager maintain QA records according to the text?

  • FM Awards Program
  • AFMAN 33-363 (correct)
  • Continuous Process Improvement Plan
  • Annual Quality Assurance Plan

    • What is a primary task of the Quality Assurance Manager in terms of Continuous Process Improvement?

  • Facilitate monthly Quality Assurance meeting
  • Improve Processes and Practices (correct)
  • Conduct customer service surveys
  • Share best practices with other bases

    • What should the Quality Assurance Manager do to enhance the network of contacts and experts?

    <p>Build network of other QAMs to grow contacts/experts</p> Signup and view all the answers

    Which responsibility involves being an advisor on accomplishments to support the FM Awards Program?

    <p>Advisor on accomplishments to support the FM Awards Program</p> Signup and view all the answers

    What should the Quality Assurance Manager do to share best practices with others, according to the text?

    <p>Share best practices with other bases, MAJCOM/AFIMSC/DRU/FOA QA Manager, and AFAFO</p> Signup and view all the answers

    'Establish plan to improve several practices each year' falls under which primary task of the Quality Assurance Manager?

    <p>Continuous Process Improvement</p> Signup and view all the answers

    'Facilitate monthly Quality Assurance meeting and prepare minutes' is an example of which responsibility?

    <p>'Facilitate monthly Quality Assurance meeting and prepare minutes'</p> Signup and view all the answers

    'Access Air Force QA website and distribute information accordingly' relates to which responsibility of the Quality Assurance Manager?

    <p>'Access Air Force QA website and distribute information accordingly'</p> Signup and view all the answers

    'Seek inputs from experts/other bases with high levels of performance' is part of which primary task of the Quality Assurance Manager?

    <p>'Improve Processes and Practices'</p> Signup and view all the answers

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