Podcast
Questions and Answers
What is the primary functional responsibility delegated to the QA Manager by the comptroller?
What is the primary functional responsibility delegated to the QA Manager by the comptroller?
- Conducting financial audits
- Administering the Quality Assurance Program (QAP) (correct)
- Approving budget allocations
- Developing training programs for FM staff
In what way does the QA Manager contribute to the FM staff?
In what way does the QA Manager contribute to the FM staff?
- By managing budget reviews
- By leading external stakeholder meetings
- By promoting quality consciousness and continuous process improvement (correct)
- By conducting security assessments
What is a key responsibility of the QA Manager in relation to performance shortfalls?
What is a key responsibility of the QA Manager in relation to performance shortfalls?
- Identifying them and working with staff to develop solutions (correct)
- Ignoring them to avoid conflict
- Conducting independent reviews of organizational performance
- Blaming the comptroller for the discrepancies
Which functional staff should QA Managers nurture professional relationships with?
Which functional staff should QA Managers nurture professional relationships with?
What is a crucial aspect of successful QAPs according to the text?
What is a crucial aspect of successful QAPs according to the text?
What type of program should the QA Manager manage according to the text?
What type of program should the QA Manager manage according to the text?
What should QA Managers advise the comptroller on?
What should QA Managers advise the comptroller on?
What is a specific duty suggested for QA Managers in Figure 2.1?
What is a specific duty suggested for QA Managers in Figure 2.1?
How should QA Managers handle incompatible roles and responsibilities?
How should QA Managers handle incompatible roles and responsibilities?
When should a QAR be conducted for a finding from a local audit report?
When should a QAR be conducted for a finding from a local audit report?
What triggers the immediate conduct of a QAR according to the text?
What triggers the immediate conduct of a QAR according to the text?
When should a QAR be conducted for local policy letters?
When should a QAR be conducted for local policy letters?
What is the timeframe for conducting a redundant QAR if an item is validated on a current self-assessment?
What is the timeframe for conducting a redundant QAR if an item is validated on a current self-assessment?
What does the Process Improvement Team aim to achieve?
What does the Process Improvement Team aim to achieve?
Who is required to attend the monthly face-to-face QA meeting according to the text?
Who is required to attend the monthly face-to-face QA meeting according to the text?
What is the purpose of the face-to-face QA meeting mentioned in the text?
What is the purpose of the face-to-face QA meeting mentioned in the text?
