Marketing - Chapter 12

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Questions and Answers

What is the main difference between push and pull promotion strategies?

  • Push strategy targets highly specific market segments, while pull strategy targets a broader consumer base.
  • Push strategy focuses on building one-to-one customer relationships, while pull strategy emphasizes immediate, personalized, and interactive marketing efforts.
  • Push strategy uses sales force and trade promotion, while pull strategy relies on consumer advertising and promotion to create demand. (correct)
  • Push strategy relies on consumer advertising and promotion, while pull strategy uses sales force and trade promotion to create demand.

What do business-to-consumer companies primarily focus on in terms of marketing?

  • Consumer advertising and promotion (correct)
  • Interactive marketing efforts
  • Personal selling
  • Trade promotion

What are the common methods of setting the advertising budget?

  • Affordable, trade promotion, personal selling, and interactive marketing methods
  • Affordable, percentage-of-sales, competitive parity, and objective-and-task methods (correct)
  • Affordable, push strategy, pull strategy, and competitive parity methods
  • Affordable, consumer advertising, personal selling, and trade promotion methods

What is the aim of Madison & Vine in the context of advertising?

<p>To reach customers with more engaging messages by merging advertising and entertainment (A)</p> Signup and view all the answers

What is the purpose of advertainment in advertising?

<p>To make ads so entertaining that people want to watch them (A)</p> Signup and view all the answers

What is the first step in creating effective advertising messages?

<p>Plan a message strategy – the general message that will be communicated to consumers (C)</p> Signup and view all the answers

What is integrated marketing communications (IMC)?

<p>The integration and coordination of a company’s communications channels to deliver a clear, consistent, and compelling message about the organization and its brands. (D)</p> Signup and view all the answers

What is a characteristic of personal selling as a promotion tool?

<p>It involves personal interaction and allows various customer relationships to develop. (B)</p> Signup and view all the answers

What is a characteristic of advertising as a promotion tool?

<p>It reaches masses of buyers at a low cost per exposure and builds long-term product image. (B)</p> Signup and view all the answers

What is a characteristic of sales promotion as a promotion tool?

<p>It attracts attention, offers incentives to purchase, dramatizes product offers, and boosts sales, but their effects are often short-lived. (D)</p> Signup and view all the answers

What is a characteristic of public relations (PR) as a promotion tool?

<p>It involves news stories, features, sponsorships, and events that seem more believable than ads, reaching prospects who avoid salespeople and advertisements. (D)</p> Signup and view all the answers

What is a characteristic of direct and digital marketing as promotion tools?

<p>They are more targeted, interactive, immediate, and personalized. (A)</p> Signup and view all the answers

What are the four steps involved in media selection?

<p>determining reach, and frequency, choosing media type, selecting specific media vehicles, choosing media timing (B)</p> Signup and view all the answers

What does reach measure in media advertising?

<p>The percentage of people in the target market exposed to the ad campaign (A)</p> Signup and view all the answers

What is an important trend affecting media selection?

<p>Rapid growth in the number of media multitaskers (C)</p> Signup and view all the answers

What does television offer in terms of marketing coverage?

<p>Good mass-marketing coverage and combines sight, sound, and motion (D)</p> Signup and view all the answers

What should advertisers regularly evaluate in terms of advertising investment?

<p>Return on advertising investment (A)</p> Signup and view all the answers

What is crucial for advertisers to measure in terms of advertising effects?

<p>Communication effects and sales and profit effects (D)</p> Signup and view all the answers

What are some functions performed by Public Relations (PR) departments?

<p>Press relations, product publicity, and lobbying (A)</p> Signup and view all the answers

What challenges do international advertisers face?

<p>Differing cultures, demographics, and economic conditions (C)</p> Signup and view all the answers

How do small firms typically handle advertising?

<p>Through their sales department staff (C)</p> Signup and view all the answers

What services do advertising agencies provide?

<p>Assisting companies in planning, preparing, implementing, and evaluating advertising programs (D)</p> Signup and view all the answers

Why is measuring advertising spending results accurately challenging?

<p>Due to the influence of various factors (C)</p> Signup and view all the answers

What do global advertisers need to balance in their advertising strategies?

<p>Standardization and adaptation (B)</p> Signup and view all the answers

Which of the following is an advantage of Newspapers

<p>Flexibility • Timeliness • Good local market coverage (B)</p> Signup and view all the answers

Which of the following is an advantage for Radio

<p>Good local acceptance • High geographic and demographic selectivity • Low cost (C)</p> Signup and view all the answers

Which of the following is limitations to Television

<p>High absolute costs • High clutter • Fleeting exposure • Less audience selectivity (A)</p> Signup and view all the answers

Which of the following is limitations to Digital and social media

<p>Potentially low impact • High audience control of content and exposure (C)</p> Signup and view all the answers

Which of the following is limitations to Outdoor

<p>Little audience selectivity • Creative limitations (B)</p> Signup and view all the answers

What are Standardization benefits of International Advertising?

<p>Lower advertising costs • Greater global advertising coordination • More consistent worldwide image (C)</p> Signup and view all the answers

What are Standardization drawbacks in International Advertising Decisions

<p>Ignores the fact that country markets differ in their cultures, demographics, and economic conditions (A)</p> Signup and view all the answers

What are the Problems Faced by Global Advertisers

<p>Countries differ in • Media costs and availability • Advertising practices, Diversity between countries (A)</p> Signup and view all the answers

What is Lobbying?

<p>Building and maintaining relationships with legislators and government officials to influence legislation and regulation (C)</p> Signup and view all the answers

What is Press relations or press agency

<p>Creating and placing newsworthy information in the news media to attract attention to a person, product, or service. (D)</p> Signup and view all the answers

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Study Notes

Advertising and Public Relations Overview

  • Advertising effectiveness is influenced by various factors, making it challenging to measure advertising spending results accurately.
  • Small firms may handle advertising through their sales department staff, while large companies may have their own advertising departments or work with advertising agencies.
  • Advertising agencies provide marketing services, assisting companies in planning, preparing, implementing, and evaluating advertising programs, offering an outside perspective and extensive experience.
  • International advertisers face complexities due to differing cultures, demographics, and economic conditions, leading to the need for global advertising strategies that balance standardization and adaptation.
  • Global advertisers encounter challenges such as varying media costs and availability, advertising practices, diversity between countries, media characteristics, and regulations.
  • Public Relations (PR) departments perform functions like press relations, product publicity, public affairs, lobbying, investor relations, and development to promote products, build relationships, and influence legislation.
  • PR is used to promote products, people, places, ideas, organizations, and nations, aiming to build good relations with consumers, investors, the media, and communities.
  • Advertising effectiveness is influenced by various factors, making it challenging to measure advertising spending results accurately.
  • Small firms may handle advertising through their sales department staff, while large companies may have their own advertising departments or work with advertising agencies.
  • Advertising agencies provide marketing services, assisting companies in planning, preparing, implementing, and evaluating advertising programs, offering an outside perspective and extensive experience.
  • International advertisers face complexities due to differing cultures, demographics, and economic conditions, leading to the need for global advertising strategies that balance standardization and adaptation.
  • Global advertisers encounter challenges such as varying media costs and availability, advertising practices, diversity between countries, media characteristics, and regulations.

Advertising and Public Relations Overview

  • Measuring advertising effectiveness is challenging due to many uncontrollable factors.
  • Small firms may use their sales department staff for advertising, while large companies have their own advertising departments or hire advertising agencies.
  • Advertising agencies assist companies in planning, preparing, implementing, and evaluating advertising programs, bringing an outside point of view and experience.
  • International advertisers face complexities in deciding the degree of adaptation for global advertising, balancing standardization benefits and drawbacks.
  • Global advertisers face problems such as differing media costs, availability, advertising practices, and regulations across countries.
  • Public relations departments perform functions such as press relations, product publicity, public affairs, lobbying, investor relations, and development.
  • PR is used to promote products, people, ideas, organizations, and nations, to build good relations with consumers, investors, the media, and communities, and to rebuild interest in commodities for trade associations.

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