Podcast
Questions and Answers
Which advertising method involves direct contact with the customer, but can be intrusive?
Which advertising method involves direct contact with the customer, but can be intrusive?
- Radio advertising
- Direct Mail
- Email advertising
- Telemarketing (correct)
What is a key characteristic of billboards as an advertising medium?
What is a key characteristic of billboards as an advertising medium?
- Offer detailed product information
- Provide a message with high impact but limited information (correct)
- Are placed in newspapers
- Are targeted to a specific interest group
Why should companies be cautious about shifting advertising dollars from traditional TV to digital video?
Why should companies be cautious about shifting advertising dollars from traditional TV to digital video?
- Digital video advertising has lower retention rates
- Standardized cross-platform measurement is unnecessary
- Digital video advertising is less effective
- Digital-video advertising saturates more quickly (correct)
What aspect of celebrity endorsers was found to be most important to consumers in the airline industry?
What aspect of celebrity endorsers was found to be most important to consumers in the airline industry?
Which advertising method is best suited for reaching a target audience in real-time with a limited character count?
Which advertising method is best suited for reaching a target audience in real-time with a limited character count?
What is the potential downside of using Internet pop-up ads?
What is the potential downside of using Internet pop-up ads?
Which term describes the degree to which customers continue to purchase goods from the same brand or company?
Which term describes the degree to which customers continue to purchase goods from the same brand or company?
What does it mean to 'cold call' a potential customer?
What does it mean to 'cold call' a potential customer?
What type of media is characterized by large outlets?
What type of media is characterized by large outlets?
Which phrase describes something that attracts people's attention but is not particularly useful?
Which phrase describes something that attracts people's attention but is not particularly useful?
A company decides to sponsor a local school's sports team. What would this be described as, in exchange for advertising?
A company decides to sponsor a local school's sports team. What would this be described as, in exchange for advertising?
A company wants to get its advertisement in the newspaper. What is it said they are doing?
A company wants to get its advertisement in the newspaper. What is it said they are doing?
What is the name of the action when something was planned to have a positive result, but the opposite happens?
What is the name of the action when something was planned to have a positive result, but the opposite happens?
What is the term for unwanted promotional leaflets and letters?
What is the term for unwanted promotional leaflets and letters?
Fill in the blank: A period during TV programmes when advertisements are shown is known as a _____.
Fill in the blank: A period during TV programmes when advertisements are shown is known as a _____.
Which form of advertising would suit promoting products or services by using action and sound?
Which form of advertising would suit promoting products or services by using action and sound?
What is the purpose of a press release?
What is the purpose of a press release?
What does 'product placement' mean in advertising?
What does 'product placement' mean in advertising?
What is the target audience?
What is the target audience?
What is the correct term for the time of day the majority of people watch TV?
What is the correct term for the time of day the majority of people watch TV?
During a negotiation a buyer indicates their limit for a property. What's the correct term for this?
During a negotiation a buyer indicates their limit for a property. What's the correct term for this?
What is a document called that sends a detailed statement of charges?
What is a document called that sends a detailed statement of charges?
Which term best describes rapid price increases that severely damage a country's economy?
Which term best describes rapid price increases that severely damage a country's economy?
Which term indicates that items are available for purchase at a reduced price?
Which term indicates that items are available for purchase at a reduced price?
What does it mean if a store is out of stock?
What does it mean if a store is out of stock?
Which action would a company take to arrange to move all its employees from one branch to another?
Which action would a company take to arrange to move all its employees from one branch to another?
What term would describe someone who buys, at a low price, a struggling company and makes a profit by selling all its assets?
What term would describe someone who buys, at a low price, a struggling company and makes a profit by selling all its assets?
Which business term describes the state of owning things of value that can easily be exchanged for cash?
Which business term describes the state of owning things of value that can easily be exchanged for cash?
What type of store is independent of a larger company?
What type of store is independent of a larger company?
What is the definition of 'to shop around'?
What is the definition of 'to shop around'?
To try and force somebody into doing something is to _______?
To try and force somebody into doing something is to _______?
Which type of advertising is often found on trains, buses, taxis and underground railways?
Which type of advertising is often found on trains, buses, taxis and underground railways?
A small advertisement in a newspaper is a _________?
A small advertisement in a newspaper is a _________?
Advertisements on TV are also known as _________?
Advertisements on TV are also known as _________?
To go ________ is to quickly be extremely popular on the Internet through social media?
To go ________ is to quickly be extremely popular on the Internet through social media?
What do you call something that encourages someone to take a particular action, such as making a purchase or clicking a link on a website?
What do you call something that encourages someone to take a particular action, such as making a purchase or clicking a link on a website?
If something is eye-catching it is also _________?
If something is eye-catching it is also _________?
Which description explains the purpose of flyers?
Which description explains the purpose of flyers?
Which term refers to the degree to which people are aware of a particular brand?
Which term refers to the degree to which people are aware of a particular brand?
"If you want more information, please look at our ________", fill in the blank.
"If you want more information, please look at our ________", fill in the blank.
Referring to a small piece of paper showing payments have been made for goods is called a _________?
Referring to a small piece of paper showing payments have been made for goods is called a _________?
Flashcards
TV Commercials
TV Commercials
Promotion of products using color, action, sound and sight.
Newspaper Ad
Newspaper Ad
Adverts placed in particular sections of the newspaper.
Magazine Ads
Magazine Ads
Ads aimed at a specific market, colorful, but expensive.
Billboards
Billboards
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Direct Mail
Direct Mail
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Radio advertising
Radio advertising
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Text messages
Text messages
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Internet Pop-ups
Internet Pop-ups
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Email Advertising
Email Advertising
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Flyers
Flyers
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Transit advertising
Transit advertising
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Covert Advertising
Covert Advertising
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Sponsorship
Sponsorship
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Telemarketing
Telemarketing
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Celebrity Endorsement
Celebrity Endorsement
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Gimmick
Gimmick
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Client
Client
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To Pressurize
To Pressurize
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Consumer
Consumer
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Convince Someone
Convince Someone
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To Induce
To Induce
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To Urge
To Urge
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To be Enticed
To be Enticed
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To Seduce
To Seduce
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To Tempt
To Tempt
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Exaggerate
Exaggerate
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Effective
Effective
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To Backfire
To Backfire
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To Set Out
To Set Out
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To Differentiate
To Differentiate
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Credibility
Credibility
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Advertising Agency
Advertising Agency
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Brand Awareness
Brand Awareness
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Brand loyalty
Brand loyalty
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Buy and Sell
Buy and Sell
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Call to Action
Call to Action
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Celebrity Endorsement
Celebrity Endorsement
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Classified Ads
Classified Ads
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To Cold Call
To Cold Call
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Commercial Break
Commercial Break
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Commercial Channel
Commercial Channel
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Study Notes
Advertising, Marketing, Buying & Selling: Vocabulary
- Sponsorship means providing financial support in exchange for advertising; sponsoring a Premier League football team can cost millions.
- Commercials are advertisements on TV or radio.
- Brochures are small booklets that advertise something.
- Billboards are large advertising notices near roads.
- Telemarketing involves selling through telephone calls.
- Flyers are small advertising papers often handed out on the street.
- A gimmick is a non-essential item used to attract attention and aid in selling; 3D TVs can be considered a gimmick.
- Client is an individual who pays for service
Verbs for Advertising
- Appelaing attracts someone
- Pressurising tries to force someone into doing something
- Convincing persuades someone to do something.
- Inducing causes a feeling.
- Urging strongly persuades someone.
- Enticing persuades by being very attractive.
- Seducing persuades someone to do something they usually wouldn't.
- Tempting makes someone want to do something, possibly bad, by showing its benefits.
- Exaggerating makes something seem better than it is.
- Setting out is beginning a task with a specific goal.
- Differentiating shows how two things are not the same.
Key Qualities, Actions & Entities
- Credibility is the quality of inspiring trust.
- An advertising agency is a company that creates advertisements.
- The advertising budget is how much a company plans to spend on advertising.
- Brand awareness is how well people know a brand.
- Brand loyalty is the degree to which people continue buying from a brand.
- "Buy and sell" refers to the exchange of items between individuals.
- A call to action encourages a specific response, like making a purchase.
- Celebrity endorsement involves a well-known person promoting a product.
- Classified ads are small, individual advertisements in newspapers or magazines.
- A cold call is contacting someone to sell something without prior contact.
- A commercial break is a short period with advertisements during TV programs.
- A commercial channel earns revenue through advertisements.
- To go viral means to become extremely popular online quickly.
- Junk mail is unwanted promotional material.
- Launching a product means introducing a new product.
- A mailing list is a company roster of contacts for sending information and ads.
- Mass media includes large outlets like TV, newspapers, and magazines.
- A niche product targets a specific group.
- Placing an advert means publishing an advertisement.
- A press release is a company-written statement for news outlets.
- Prime time is when the most people are watching TV or listening to radio.
- Product placement advertises a product as a prop in media.
- A sales page is a dedicated webpage for promotion.
- Showing adverts means broadcasting advertisements.
- Social media enables users to connect and share content online.
- Spam email is unsolicited promotional email.
- A target audience is the specific group a company aims to sell to.
- Word of mouth refers to recommendations from individuals.
- Something thatis eye-catching attracts attention.
- Subtle means not obvious.
- To flick through a magazine means to browse the pages quickly.
- Targetting an audience meansto aim for a particular group.
- A catchy tune is an appealing melody.
- Peak viewing time is when most people are watching.
- Glossy means shiny.
- A specific market is a particular group of people.
- A specific interest group is a group with shared interests.
- Persuasive means something convinces you to do something.
- Memorable means something stays in your mind.
- Intrusive means causing annoyance and is unwanted.
- Invasion of privacy means your privacy has been entered or invaded without permission
- Up-to-date Means current
- A customer database is a list of customer records.
Positives of Advertising
- It is a key part of modern business.
- Companies can inform consumers about products and services.
- It is a creative industry.
- Consumers have more choices due to advertising.
- Without it, there would be higher unemployment.
- It is a form of modern art.
- Some people enjoy them.
Negatives of Advertising
- It manipulates people.
- It gives the illusion that buying something will make someone happier.
- It focuses on selling a brand image.
- They use glamorous and successful people in ads
- Society has turned into a consumer culture
- People are persuaded to follow trends
- People are encouraged to associate brands with status
- Marketing is aimed at children
- Because children are easily influenced they put extra pressure on parents.
Opinion on Advertisment
- Advertising should be regulated and even banned when it is aimed at children.
- Marketing of unhealthy foods that attracts children should be prohibited.
- Products that posses a threat to human health should display warnings
- It is illegal to advertise cigarettes on television in some countires
- Cigarette packages should displat warnings
- Free markets need advertising
- Advertising generates demand for products
- Governemnts shoul censor false information
Buying and Selling Terms
- To sell means giving something in exchange for money.
- To buy or purchase means acquiring possession by paying or promising payment.
- To get/receive something means obtaining by buying or earning.
- To send something means transferring it to another place via post or email.
- To dispatch something means sending goods or a message to a specific place.
- To ship means transferring something from one place to another by boat, ship, or other transport.
- To load means filling or piling up a vehicle with a large amount.
- To unload means removing goods from a vehicle.
- To charter means to hire a vehicle like an aircraft or ship.
- A charter plane refers to when a plane hired by a specific group that isn't a regular service.
- Spending power is the degree people can afford to buy products.
- A sales policy outlines ideas for what to do in particular sales events.
- Sales or selling is referred to the department that handle the sale of a product.
- The number of purchased items is refered to as purchases
- Selling price is the price something goes for at the market
- The trade of product includes exchanging products or goods
- Available products are For sale
- On Sale is a product that items for sale are being sold at a price lower than normal
- An order form is the form which writes details on to order a product
- A receipt is a paper that shows the purchase
- When invoices that are due on receipt, and you are expecting to be paid soon as possible by the client
- The retailer is the business or store that provides to the public
- The retail sales is when sales of a product to the public are counted
- The wholesaler is someone who buys and sells in bulk to various businesses
- The dealer sells the product
- A rebate refers to a discount off a product
- A discount refers to a reduction in price
- Mail order is the order of an item via post
- To pay in full refers to paying off an invoice
- A display refers to the way at which a product is placed for a customer to see
- To shopping mall is a group of shopping stores with a parkinglot
- The ammount refers to a figure or sum of money
- A bid refers to a price someone is willing to pay for a product
Terms: Business Operations
- Billing is the process of sending invoices for payment.
- To charge means asking for a sum of money for a service or item.
- Charges refer to the amount needed to may for a service
- A commodity is a substance that can be traded.
- A consignment is an amount of goods being sent somewhere.
- To deliver refers to transporting goods to a place.
- Delivery is the act of moving products or materials to their respective destinations.
- A draft is a preliminary version of a document.
- Handling is the process of how someone deals with a product, or person.
- In bulk refers to something big or in quantities.
- To buy In bulk refers to purchasing a product in a large amount
- An invoice reports charges
- An item is something that exists as one product
- A lorry is a giant truck that drives on the streets
- The mailman delivers letters and notices
- An order is the request to buy
- The phrase To order (TO) To the place an order refers to requesting to make a buy for a certain product Or request
More terms for operations
- A process or work-flow that allows one to pick the product. To process an order refers to how process and deliver something.
- When a product cannot be sold, it is Out of stock Out of stock A place where some thing goes is the storage room
- When packing a product to order, it becaomes a package A parcel refers
- An exchange between money, that will allow service or goods Are in quotation or estimatition to estimate prices
- Registered to mail a letter is what postal services do A method in which the product is tracked
- To send bulk amounts of products to anouther is the process of a shipment
The Process of Delivery
- Open a container, or parcel with the order
- Packing the order for shipment
- Shipping the order with the fleet of vehicles to deliver
Other Terms
- Asset-stripping (noun): The practice of buying a company in financial difficulties at a low price to then sell everything it owns for profit.
- Bailout (noun): Giving money to a company or country with severe financial problems.
- Black market (noun): Illegal trade of restricted or difficult-to-obtain goods and foreign currency.
- Boom (noun): A sudden increase in trade and economic activity, indicating wealth and success.
- Broker/stockbroker (noun): An entity or person who buys and sells shares for others.
- Budget (noun): Available money and a plan for how it will be spent.
- Budget (verb): Planning how to spend money carefully for a specific purpose.
- Capitalism (noun): An economic system where private owners control businesses and industry for profit, rather than the government.
- Collapse (verb): A sudden decrease in product value.
- Competition (noun): A situation where people or organizations compete for something not everyone can have.
- Competitor (noun): A person or organization that competes against others, especially in business.
- Consolidate (verb): Joining things together into one.
- Corporate (adj): Connected with a corporation.
- Depreciate (verb): Reducing the recorded value of an asset over time for accounting purposes.
- Depression (noun): A prolonged period of economic inactivity with widespread poverty.
- Deregulate (verb): Removing rules and controls from a business activity or trade.
- Dividend (noun): A portion of a company's profits paid to shareholders.
- Downtrend/downturn (noun): A period when business activity declines.
- Entrepreneur (noun): Someone who makes money by starting and managing businesses, often involving financial risks.
- Equilibrium (noun): A state of balance between opposing influences or forces.
- Employment (noun): Work done to earn money or the state of being employed.
Trade-related Terms
- Fair-trade (adj): Supporting producers in developing countries by ensuring good working conditions and fair prices.
- Fiscal (adj): Relating to government or public money, particularly taxes.
- Fraudulent (adj): Related to the government and money and taxes. An example is fraud
- Free enterprise (noun): Businesses competing without strict government control.
- Free market (noun): The price of goods and services is dictated by supply and demand, not government control.
- Free trade (noun): International trade without taxes or restrictions.
- Globalization (noun): Integration of different cultures and economies due to communication and multinational companies.
- Hyperinflation (noun): Rapidly increasing prices that damage a country's economy.
- Incentive (noun): Something that motivates someone to do something.
- Inflation (noun): A general increase in prices, decreasing the value of money.
- Insider trading (noun): Buying or selling shares using confidential company information before it's public.
- Instability (noun): A situation prone to sudden changes or failures.
- Interest (noun): The extra money paid when borrowing or received when investing.
- Investment (noun): Allocating money for a specific purchase or project.
- Interventionism (noun): A government influencing its own or other countries' economies.
- Laissez-faire (noun): Allowing private businesses to develop without government intervention.
- Launder (verb): It means hide something for money and sell it for big price!
- Leveraged Buyout = a business arrangement in which someone buys a company by borrowing money,
- Liquidity (noun): state of owning things of value. are easy to get paid
Common Sales Terms
- Advertising campaign: Many kinds of advertisements to persuade and to make buyers what they need.
- Big brand names: Name is usually a large amount of well-known companies or products.
- To Be careful with money: It's easy and very affordable if not over-spend.
- Carrier bag: It is often a plastic or bag supplied by shops.
- customer service: The way that people or customers treated well.
- to get into debt: It means to borrow or owe money.
- To give someone the hard sell: It is sometimes a high pressure amount to make other buy.
- High street names : Brands in a shops or retail stores
- independent stores: A small shops or local markets
- local shops : A community at shops
- Loyalty card: People use this a lot, as it is a way to save money and get discounts..
- Must-have product: Most have product is very popular to get in a lot where others
- To be on a tight budget: Limit the budget or spend
- To be on commission: Pay someone in regards of amount
- A pay in cash: To pay money with paper money
- To pay the full price: To pay for entire amount of price needed
- To ick up a bargain: To pick something at cheap market prices
- To run up a credit card bill: Make payment or get on a credit card
- To shop around: Go check for good prices or deals
- Shop assistant: The staff who helps customer in a store
- To shop until you drop: doing a lot of purchasing.
- To be in sales if your job is to lower the prices
- Snap with a bargain if something goes on sale
Other vocab to consider
- The period during which a business sells at a cheap amount
- Clothes to something or get a great fitting by styling
- Be worth being payed for
- Window showing
- Make it worth
- What do we know about Celebrity?
- What do we know about Tv in Digital age?
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