Advertising and Marketing Vocabulary

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Questions and Answers

Which advertising method involves direct contact with the customer, but can be intrusive?

  • Radio advertising
  • Direct Mail
  • Email advertising
  • Telemarketing (correct)

What is a key characteristic of billboards as an advertising medium?

  • Offer detailed product information
  • Provide a message with high impact but limited information (correct)
  • Are placed in newspapers
  • Are targeted to a specific interest group

Why should companies be cautious about shifting advertising dollars from traditional TV to digital video?

  • Digital video advertising has lower retention rates
  • Standardized cross-platform measurement is unnecessary
  • Digital video advertising is less effective
  • Digital-video advertising saturates more quickly (correct)

What aspect of celebrity endorsers was found to be most important to consumers in the airline industry?

<p>Trustworthiness (A)</p> Signup and view all the answers

Which advertising method is best suited for reaching a target audience in real-time with a limited character count?

<p>Text messages (C)</p> Signup and view all the answers

What is the potential downside of using Internet pop-up ads?

<p>They can be intrusive and crash systems (B)</p> Signup and view all the answers

Which term describes the degree to which customers continue to purchase goods from the same brand or company?

<p>Brand loyalty (D)</p> Signup and view all the answers

What does it mean to 'cold call' a potential customer?

<p>To call someone without their prior consent to sell something (A)</p> Signup and view all the answers

What type of media is characterized by large outlets?

<p>Mass media (A)</p> Signup and view all the answers

Which phrase describes something that attracts people's attention but is not particularly useful?

<p>Gimmick (D)</p> Signup and view all the answers

A company decides to sponsor a local school's sports team. What would this be described as, in exchange for advertising?

<p>Sponsorship (A)</p> Signup and view all the answers

A company wants to get its advertisement in the newspaper. What is it said they are doing?

<p>Place an advert (A)</p> Signup and view all the answers

What is the name of the action when something was planned to have a positive result, but the opposite happens?

<p>Backfire (C)</p> Signup and view all the answers

What is the term for unwanted promotional leaflets and letters?

<p>Junk mail (B)</p> Signup and view all the answers

Fill in the blank: A period during TV programmes when advertisements are shown is known as a _____.

<p>Commercial break (D)</p> Signup and view all the answers

Which form of advertising would suit promoting products or services by using action and sound?

<p>TV commercial (D)</p> Signup and view all the answers

What is the purpose of a press release?

<p>To share information with newspapers, magazines, and websites (C)</p> Signup and view all the answers

What does 'product placement' mean in advertising?

<p>Advertising a product using it as a prop. (C)</p> Signup and view all the answers

What is the target audience?

<p>People a company want to sell products to (B)</p> Signup and view all the answers

What is the correct term for the time of day the majority of people watch TV?

<p>Peak Viewing Time (D)</p> Signup and view all the answers

During a negotiation a buyer indicates their limit for a property. What's the correct term for this?

<p>Amount (A)</p> Signup and view all the answers

What is a document called that sends a detailed statement of charges?

<p>Invoice (A)</p> Signup and view all the answers

Which term best describes rapid price increases that severely damage a country's economy?

<p>Hyperinflation (D)</p> Signup and view all the answers

Which term indicates that items are available for purchase at a reduced price?

<p>On sale (B)</p> Signup and view all the answers

What does it mean if a store is out of stock?

<p>They do not currently have goods available. (C)</p> Signup and view all the answers

Which action would a company take to arrange to move all its employees from one branch to another?

<p>A charter plane (B)</p> Signup and view all the answers

What term would describe someone who buys, at a low price, a struggling company and makes a profit by selling all its assets?

<p>Asset-stripping (B)</p> Signup and view all the answers

Which business term describes the state of owning things of value that can easily be exchanged for cash?

<p>Liquidity (D)</p> Signup and view all the answers

What type of store is independent of a larger company?

<p>Independent store (D)</p> Signup and view all the answers

What is the definition of 'to shop around'?

<p>To try different shops to find the best deal (A)</p> Signup and view all the answers

To try and force somebody into doing something is to _______?

<p>Pressurise (somebody into doing something) (D)</p> Signup and view all the answers

Which type of advertising is often found on trains, buses, taxis and underground railways?

<p>Transit advertising (B)</p> Signup and view all the answers

A small advertisement in a newspaper is a _________?

<p>Classified Ad (D)</p> Signup and view all the answers

Advertisements on TV are also known as _________?

<p>Commercials (B)</p> Signup and view all the answers

To go ________ is to quickly be extremely popular on the Internet through social media?

<p>Viral (A)</p> Signup and view all the answers

What do you call something that encourages someone to take a particular action, such as making a purchase or clicking a link on a website?

<p>Call to action (A)</p> Signup and view all the answers

If something is eye-catching it is also _________?

<p>Appealing (C)</p> Signup and view all the answers

Which description explains the purpose of flyers?

<p>Lots of people hand out them on the street (C)</p> Signup and view all the answers

Which term refers to the degree to which people are aware of a particular brand?

<p>Brand awareness (A)</p> Signup and view all the answers

"If you want more information, please look at our ________", fill in the blank.

<p>Brochure (D)</p> Signup and view all the answers

Referring to a small piece of paper showing payments have been made for goods is called a _________?

<p>Receipt (A)</p> Signup and view all the answers

Flashcards

TV Commercials

Promotion of products using color, action, sound and sight.

Newspaper Ad

Adverts placed in particular sections of the newspaper.

Magazine Ads

Ads aimed at a specific market, colorful, but expensive.

Billboards

Signs on roads or at sports stadiums with limited information.

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Direct Mail

Letters/adverts sent directly to customers for a select audience.

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Radio advertising

Reaches a target audience listening to a particular radio station.

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Text messages

Promotions reaching a target audience in real-time with limited text.

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Internet Pop-ups

Ads that allow easy product access online, but are annoying.

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Email Advertising

Direct advertising that is cost effective with an up-to-date database.

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Flyers

Printed information handed out face to face, attractive, but costly.

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Transit advertising

Posters on trains, buses, taxis, and underground railways.

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Covert Advertising

Product/brand incorporated into a movie or TV show.

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Sponsorship

Company sponsoring an event for brand/product recognition.

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Telemarketing

Promoting/selling over the phone, intrusive if unasked for.

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Celebrity Endorsement

Celebrity is paid to promote product via ads or event appearances.

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Gimmick

Not very useful, but gets attention and is useful for selling.

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Client

Somebody who pays for a service

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To Pressurize

To try to force somebody into doing something.

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Consumer

Somebody who uses/buys a product

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Convince Someone

To persuade somebody to do something

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To Induce

To cause a feeling

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To Urge

To strongly persuade somebody

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To be Enticed

To be persuaded beacuse it seems very attractive

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To Seduce

To persuade somebody to do something they usually wouldn't do

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To Tempt

To make want to do something by showing them how good it is

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Exaggerate

To make a good decision

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Effective

Something which works like it should

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To Backfire

When something was planned to have a positive result, but the opposite happens

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To Set Out

When you begin a task with a certain goal in mind

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To Differentiate

When you show that 2 things are not the same

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Credibility

The quality of having people trust you because of a good reputation

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Advertising Agency

A company that creates adverts for other companies

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Brand Awareness

How well people know a particular brand

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Brand loyalty

The degree to which people continue to buy from the same brand or company

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Buy and Sell

Often used to refer to the buying and selling of items between individuals

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Call to Action

Something that encourages someone to take a particular action

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Celebrity Endorsement

To have a well-known person promote a product

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Classified Ads

Small advertisements often put in a newspaper or magazine by individuals

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To Cold Call

To call someone to sell something without them asking you to do so

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Commercial Break

The short period during TV programmes when advertisements are shown

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Commercial Channel

TV channels that make money from showing advertisements

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Study Notes

Advertising, Marketing, Buying & Selling: Vocabulary

  • Sponsorship means providing financial support in exchange for advertising; sponsoring a Premier League football team can cost millions.
  • Commercials are advertisements on TV or radio.
  • Brochures are small booklets that advertise something.
  • Billboards are large advertising notices near roads.
  • Telemarketing involves selling through telephone calls.
  • Flyers are small advertising papers often handed out on the street.
  • A gimmick is a non-essential item used to attract attention and aid in selling; 3D TVs can be considered a gimmick.
  • Client is an individual who pays for service

Verbs for Advertising

  • Appelaing attracts someone
  • Pressurising tries to force someone into doing something
  • Convincing persuades someone to do something.
  • Inducing causes a feeling.
  • Urging strongly persuades someone.
  • Enticing persuades by being very attractive.
  • Seducing persuades someone to do something they usually wouldn't.
  • Tempting makes someone want to do something, possibly bad, by showing its benefits.
  • Exaggerating makes something seem better than it is.
  • Setting out is beginning a task with a specific goal.
  • Differentiating shows how two things are not the same.

Key Qualities, Actions & Entities

  • Credibility is the quality of inspiring trust.
  • An advertising agency is a company that creates advertisements.
  • The advertising budget is how much a company plans to spend on advertising.
  • Brand awareness is how well people know a brand.
  • Brand loyalty is the degree to which people continue buying from a brand.
  • "Buy and sell" refers to the exchange of items between individuals.
  • A call to action encourages a specific response, like making a purchase.
  • Celebrity endorsement involves a well-known person promoting a product.
  • Classified ads are small, individual advertisements in newspapers or magazines.
  • A cold call is contacting someone to sell something without prior contact.
  • A commercial break is a short period with advertisements during TV programs.
  • A commercial channel earns revenue through advertisements.
  • To go viral means to become extremely popular online quickly.
  • Junk mail is unwanted promotional material.
  • Launching a product means introducing a new product.
  • A mailing list is a company roster of contacts for sending information and ads.
  • Mass media includes large outlets like TV, newspapers, and magazines.
  • A niche product targets a specific group.
  • Placing an advert means publishing an advertisement.
  • A press release is a company-written statement for news outlets.
  • Prime time is when the most people are watching TV or listening to radio.
  • Product placement advertises a product as a prop in media.
  • A sales page is a dedicated webpage for promotion.
  • Showing adverts means broadcasting advertisements.
  • Social media enables users to connect and share content online.
  • Spam email is unsolicited promotional email.
  • A target audience is the specific group a company aims to sell to.
  • Word of mouth refers to recommendations from individuals.
  • Something thatis eye-catching attracts attention.
  • Subtle means not obvious.
  • To flick through a magazine means to browse the pages quickly.
  • Targetting an audience meansto aim for a particular group.
  • A catchy tune is an appealing melody.
  • Peak viewing time is when most people are watching.
  • Glossy means shiny.
  • A specific market is a particular group of people.
  • A specific interest group is a group with shared interests.
  • Persuasive means something convinces you to do something.
  • Memorable means something stays in your mind.
  • Intrusive means causing annoyance and is unwanted.
  • Invasion of privacy means your privacy has been entered or invaded without permission
  • Up-to-date Means current
  • A customer database is a list of customer records.

Positives of Advertising

  • It is a key part of modern business.
  • Companies can inform consumers about products and services.
  • It is a creative industry.
  • Consumers have more choices due to advertising.
  • Without it, there would be higher unemployment.
  • It is a form of modern art.
  • Some people enjoy them.

Negatives of Advertising

  • It manipulates people.
  • It gives the illusion that buying something will make someone happier.
  • It focuses on selling a brand image.
  • They use glamorous and successful people in ads
  • Society has turned into a consumer culture
  • People are persuaded to follow trends
  • People are encouraged to associate brands with status
  • Marketing is aimed at children
  • Because children are easily influenced they put extra pressure on parents.

Opinion on Advertisment

  • Advertising should be regulated and even banned when it is aimed at children.
  • Marketing of unhealthy foods that attracts children should be prohibited.
  • Products that posses a threat to human health should display warnings
  • It is illegal to advertise cigarettes on television in some countires
  • Cigarette packages should displat warnings
  • Free markets need advertising
  • Advertising generates demand for products
  • Governemnts shoul censor false information

Buying and Selling Terms

  • To sell means giving something in exchange for money.
  • To buy or purchase means acquiring possession by paying or promising payment.
  • To get/receive something means obtaining by buying or earning.
  • To send something means transferring it to another place via post or email.
  • To dispatch something means sending goods or a message to a specific place.
  • To ship means transferring something from one place to another by boat, ship, or other transport.
  • To load means filling or piling up a vehicle with a large amount.
  • To unload means removing goods from a vehicle.
  • To charter means to hire a vehicle like an aircraft or ship.
  • A charter plane refers to when a plane hired by a specific group that isn't a regular service.
  • Spending power is the degree people can afford to buy products.
  • A sales policy outlines ideas for what to do in particular sales events.
  • Sales or selling is referred to the department that handle the sale of a product.
  • The number of purchased items is refered to as purchases
  • Selling price is the price something goes for at the market
  • The trade of product includes exchanging products or goods
  • Available products are For sale
  • On Sale is a product that items for sale are being sold at a price lower than normal
  • An order form is the form which writes details on to order a product
  • A receipt is a paper that shows the purchase
  • When invoices that are due on receipt, and you are expecting to be paid soon as possible by the client
  • The retailer is the business or store that provides to the public
  • The retail sales is when sales of a product to the public are counted
  • The wholesaler is someone who buys and sells in bulk to various businesses
  • The dealer sells the product
  • A rebate refers to a discount off a product
  • A discount refers to a reduction in price
  • Mail order is the order of an item via post
  • To pay in full refers to paying off an invoice
  • A display refers to the way at which a product is placed for a customer to see
  • To shopping mall is a group of shopping stores with a parkinglot
  • The ammount refers to a figure or sum of money
  • A bid refers to a price someone is willing to pay for a product

Terms: Business Operations

  • Billing is the process of sending invoices for payment.
  • To charge means asking for a sum of money for a service or item.
  • Charges refer to the amount needed to may for a service
  • A commodity is a substance that can be traded.
  • A consignment is an amount of goods being sent somewhere.
  • To deliver refers to transporting goods to a place.
  • Delivery is the act of moving products or materials to their respective destinations.
  • A draft is a preliminary version of a document.
  • Handling is the process of how someone deals with a product, or person.
  • In bulk refers to something big or in quantities.
  • To buy In bulk refers to purchasing a product in a large amount
  • An invoice reports charges
  • An item is something that exists as one product
  • A lorry is a giant truck that drives on the streets
  • The mailman delivers letters and notices
  • An order is the request to buy
  • The phrase To order (TO) To the place an order refers to requesting to make a buy for a certain product Or request

More terms for operations

  • A process or work-flow that allows one to pick the product. To process an order refers to how process and deliver something.
  • When a product cannot be sold, it is Out of stock Out of stock A place where some thing goes is the storage room
  • When packing a product to order, it becaomes a package A parcel refers
  • An exchange between money, that will allow service or goods Are in quotation or estimatition to estimate prices
  • Registered to mail a letter is what postal services do A method in which the product is tracked
  • To send bulk amounts of products to anouther is the process of a shipment

The Process of Delivery

  • Open a container, or parcel with the order
  • Packing the order for shipment
  • Shipping the order with the fleet of vehicles to deliver

Other Terms

  • Asset-stripping (noun): The practice of buying a company in financial difficulties at a low price to then sell everything it owns for profit.
  • Bailout (noun): Giving money to a company or country with severe financial problems.
  • Black market (noun): Illegal trade of restricted or difficult-to-obtain goods and foreign currency.
  • Boom (noun): A sudden increase in trade and economic activity, indicating wealth and success.
  • Broker/stockbroker (noun): An entity or person who buys and sells shares for others.
  • Budget (noun): Available money and a plan for how it will be spent.
  • Budget (verb): Planning how to spend money carefully for a specific purpose.
  • Capitalism (noun): An economic system where private owners control businesses and industry for profit, rather than the government.
  • Collapse (verb): A sudden decrease in product value.
  • Competition (noun): A situation where people or organizations compete for something not everyone can have.
  • Competitor (noun): A person or organization that competes against others, especially in business.
  • Consolidate (verb): Joining things together into one.
  • Corporate (adj): Connected with a corporation.
  • Depreciate (verb): Reducing the recorded value of an asset over time for accounting purposes.
  • Depression (noun): A prolonged period of economic inactivity with widespread poverty.
  • Deregulate (verb): Removing rules and controls from a business activity or trade.
  • Dividend (noun): A portion of a company's profits paid to shareholders.
  • Downtrend/downturn (noun): A period when business activity declines.
  • Entrepreneur (noun): Someone who makes money by starting and managing businesses, often involving financial risks.
  • Equilibrium (noun): A state of balance between opposing influences or forces.
  • Employment (noun): Work done to earn money or the state of being employed.
  • Fair-trade (adj): Supporting producers in developing countries by ensuring good working conditions and fair prices.
  • Fiscal (adj): Relating to government or public money, particularly taxes.
  • Fraudulent (adj): Related to the government and money and taxes. An example is fraud
  • Free enterprise (noun): Businesses competing without strict government control.
  • Free market (noun): The price of goods and services is dictated by supply and demand, not government control.
  • Free trade (noun): International trade without taxes or restrictions.
  • Globalization (noun): Integration of different cultures and economies due to communication and multinational companies.
  • Hyperinflation (noun): Rapidly increasing prices that damage a country's economy.
  • Incentive (noun): Something that motivates someone to do something.
  • Inflation (noun): A general increase in prices, decreasing the value of money.
  • Insider trading (noun): Buying or selling shares using confidential company information before it's public.
  • Instability (noun): A situation prone to sudden changes or failures.
  • Interest (noun): The extra money paid when borrowing or received when investing.
  • Investment (noun): Allocating money for a specific purchase or project.
  • Interventionism (noun): A government influencing its own or other countries' economies.
  • Laissez-faire (noun): Allowing private businesses to develop without government intervention.
  • Launder (verb): It means hide something for money and sell it for big price!
  • Leveraged Buyout = a business arrangement in which someone buys a company by borrowing money,
  • Liquidity (noun): state of owning things of value. are easy to get paid

Common Sales Terms

  • Advertising campaign: Many kinds of advertisements to persuade and to make buyers what they need.
  • Big brand names: Name is usually a large amount of well-known companies or products.
  • To Be careful with money: It's easy and very affordable if not over-spend.
  • Carrier bag: It is often a plastic or bag supplied by shops.
  • customer service: The way that people or customers treated well.
  • to get into debt: It means to borrow or owe money.
  • To give someone the hard sell: It is sometimes a high pressure amount to make other buy.
  • High street names : Brands in a shops or retail stores
  • independent stores: A small shops or local markets
  • local shops : A community at shops
  • Loyalty card: People use this a lot, as it is a way to save money and get discounts..
  • Must-have product: Most have product is very popular to get in a lot where others
  • To be on a tight budget: Limit the budget or spend
  • To be on commission: Pay someone in regards of amount
  • A pay in cash: To pay money with paper money
  • To pay the full price: To pay for entire amount of price needed
  • To ick up a bargain: To pick something at cheap market prices
  • To run up a credit card bill: Make payment or get on a credit card
  • To shop around: Go check for good prices or deals
  • Shop assistant: The staff who helps customer in a store
  • To shop until you drop: doing a lot of purchasing.
  • To be in sales if your job is to lower the prices
  • Snap with a bargain if something goes on sale

Other vocab to consider

  • The period during which a business sells at a cheap amount
  • Clothes to something or get a great fitting by styling
  • Be worth being payed for
  • Window showing
  • Make it worth
  • What do we know about Celebrity?
  • What do we know about Tv in Digital age?

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