Adaptive Selling and Service Performance
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Questions and Answers

What is the parameter coefficient value for the relationship between Adaptive Selling and Service Personnel Performance?

  • 0.170
  • 0.247 (correct)
  • 0.163
  • 0.622
  • What is the condition for a salesperson to be said to have a high level of adaptive selling?

  • Having a high level of personal selling skills
  • Using the same sales approach and sales decision-making techniques for all sales transactions
  • Using different sales approaches appropriately during transactions with customers (correct)
  • Having a low level of selling experience
  • What is the minimum t-value required to conclude that a variable has a valid relationship with Service Personnel Performance?

  • 2.00
  • 2.50
  • 1.50
  • 1.96 (correct)
  • What is the main challenge faced by government-owned enterprises in the era of globalization?

    <p>Meeting high community demands for quality and service</p> Signup and view all the answers

    Which variable has the strongest positive effect on Service Personnel Performance?

    <p>Selling Experience</p> Signup and view all the answers

    What is the primary concern of public service?

    <p>Relationship between service providers and people in need</p> Signup and view all the answers

    What is the characteristic of a salesperson with a low level of adaptive selling?

    <p>Using the same sales approach and sales decision-making techniques for all sales transactions</p> Signup and view all the answers

    What is the main characteristic of a State-Owned Enterprise (BUMN) in Indonesia?

    <p>At least 51% of shares are owned by the Republic of Indonesia</p> Signup and view all the answers

    How many variables have a calculated t-value greater than the table t (1.96)?

    <p>3</p> Signup and view all the answers

    What is the purpose of BUMN in the business world?

    <p>To encourage and develop national economic activities</p> Signup and view all the answers

    Which of the following is an example of a BUMN in Indonesia?

    <p>PT POS Indonesia</p> Signup and view all the answers

    What is the primary sector in which PT POS Indonesia operates?

    <p>Money and goods traffic services</p> Signup and view all the answers

    What is the title of the journal article written by Ghozali in 2013?

    <p>Aplikasi Analisis Multivariate dengan Program IBM SPSS 21 Update PLS Regresi</p> Signup and view all the answers

    What is the title of the journal where the article 'Salesperson’s Adaptive Selling And Selling Orientation On Customer Trust In The Salesperson' was published?

    <p>Journal of Business &amp; Industrial Marketing</p> Signup and view all the answers

    What is the title of the journal article written by Itani, Agnohotri, and Dingus in 2017?

    <p>Social Media Use In B2b Sales And Its Impact On Competitive Intelligence Collection And Adaptive Selling</p> Signup and view all the answers

    Who wrote the article 'Manajemen Laba di sekitar pergantian CEO' in 2010?

    <p>Hidayati</p> Signup and view all the answers

    What is the title of the article written by Kusumo in 2019?

    <p>Not specified</p> Signup and view all the answers

    What is the title of the journal where the article 'Anteseden Penjualan Adaptif Dan Pengaruhnya Terhadap Kinerja Tenaga Penjualan' was published?

    <p>Diponegoro Journal of Management</p> Signup and view all the answers

    What is the main purpose of the research mentioned in the article?

    <p>To investigate the effect of Adaptive Selling, Personal Selling, and Selling Experience on Service Personnel Performance</p> Signup and view all the answers

    What is the consequence of poor service personnel performance at PT.POS (Persero) Cabang Singaraja?

    <p>Negative image of the postal office</p> Signup and view all the answers

    What is the title of the journal that published the article?

    <p>International Journal of Social Science and Business</p> Signup and view all the answers

    What is the name of the author's institution?

    <p>Sekolah Tinggi Ilmu Ekonomi Satya Dharma</p> Signup and view all the answers

    What is the license under which the article is published?

    <p>CC BYSA license</p> Signup and view all the answers

    What is the result of high service personnel performance at PT.POS (Persero) Cabang Singaraja?

    <p>Added value to the postal office</p> Signup and view all the answers

    What is the title of the journal that published the research article by Sujarweni and Jaya in 2020?

    <p>Monex: Journal Research Accounting Politeknik Tegal</p> Signup and view all the answers

    Who are the authors of the research article 'The Moderating Role Of Sales Experience In Adaptive Selling'?

    <p>Sivakumaran and Jacob</p> Signup and view all the answers

    What is the title of the book written by Sugiyono in 2011?

    <p>Metode Penelitian</p> Signup and view all the answers

    Where did Tunjungsari conduct the research on 'Pengaruh Stress Kerja Terhadap Kepuasan Kerja Karyawan'?

    <p>Universitas Komputer Indonesia</p> Signup and view all the answers

    What is the name of the journal that published the research article by Windiarsih and Etikariena in 2017?

    <p>Jurnal Psikogenesis</p> Signup and view all the answers

    What is the topic of the research article by Sujarweni and Jaya published in 2020?

    <p>Dampak Kinerja Keuangan Bumn Sebelum Dan Sesudah Privatiasi Di Indonesia</p> Signup and view all the answers

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