Activity-Based Management (ABM) Method

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Questions and Answers

The ABM method is used to analyze the cost of an ______ in relation to the value added by the activity.

activity

Identification refers to finding and listing a company’s significant business ______ and its cost drivers.

activities

The information analyzed and collected through ______ costing can be used to identify and implement processes that can improve the company’s operations and strategies.

activity-based

Operational ABM involves studying the cost of each ______ and increasing operational efficiency.

<p>activity</p>
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Strategic ABM uses ______ costing to analyze the profitability of an activity.

<p>activity-based</p>
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The goal of cost-driven ABM is to reduce ______ without compromising the quality of the product or service.

<p>costs</p>
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The goal of value-driven ABM is to increase ______ satisfaction and loyalty.

<p>customer</p>
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ABM can help to ______ the experience of a customer.

<p>improve</p>
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One of the disadvantages of ABM is that it can be ______.

<p>time-consuming</p>
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ABM can help to ______ and determine crucial financial information for future.

<p>forecast</p>
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Study Notes

What is Activity-Based Management?

  • Activity-Based Management (ABM) analyzes the cost of an activity in relation to the value added by the activity to achieve operational and/or strategic improvement.

How it Works?

  • Identification involves finding and listing a company's significant business activities and their cost drivers.
  • Evaluation and Value-Chain Analysis quantify the value generated by each activity to compare it to the cost and evaluate the activity.

Steps in ABM

  • Identification and Analysis: find and list significant business activities and their cost drivers.
  • Evaluation and Value-Chain Analysis: quantify the value generated by each activity to compare it to the cost.
  • Identifying Opportunities to Improve: use analyzed information to identify and implement process improvements.

Types of ABM

Operational ABM

  • Studies the cost of each activity to increase operational efficiency by enhancing value-generating activities and eliminating unnecessary costs and non-value-generating activities.

Strategic ABM

  • Analyzes the profitability of an activity, such as launching a new product or acquiring a new customer.

Types of ABM (continued)

  • Cost-Driven ABM: aims to reduce costs without compromising product or service quality.
  • Value-Driven ABM: aims to increase customer satisfaction and loyalty, leading to increased sales and profits.

Advantages of ABM

  • Improves customer experience.
  • Increases profitability.
  • Provides crucial financial information for future forecasting.

Disadvantages of ABM

  • Time-Consuming.
  • Costly.
  • Complex.

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