5 Questions
How can you show that you are listening according to the text?
Nodding occasionally and using facial expressions
What should you avoid doing when listening in a group setting according to the text?
Engaging in side conversations
What is a key element of active listening according to the text?
Giving the speaker undivided attention
What type of communication can also 'speak' loudly according to the text?
Nonverbal communication
What should you put aside when giving the speaker your undivided attention according to the text?
Distracting thoughts
Study Notes
Active Listening
- Showing you are listening can be done through maintaining eye contact, nodding, and facial expressions that indicate engagement and interest.
- When listening in a group setting, avoid interrupting others, dominating the conversation, and getting distracted by internal or external factors.
- A key element of active listening is giving the speaker your undivided attention, which involves putting aside distractions such as phones and personal thoughts.
Nonverbal Communication
- Nonverbal communication, such as body language and tone of voice, can also 'speak' loudly and convey just as much information as spoken words.
Test your active listening skills with this quiz on the five key elements of active listening. Challenge yourself to pay attention, give undivided attention, and recognize nonverbal communication to become a better listener.
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