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Questions and Answers
How can you show that you are listening according to the text?
How can you show that you are listening according to the text?
- Checking your phone frequently
- Crossing your arms and frowning
- Nodding occasionally and using facial expressions (correct)
- Avoiding eye contact
What should you avoid doing when listening in a group setting according to the text?
What should you avoid doing when listening in a group setting according to the text?
- Acknowledging the speaker's message
- Maintaining eye contact with the speaker
- Using small verbal comments like 'Yes' and 'Aha'
- Engaging in side conversations (correct)
What is a key element of active listening according to the text?
What is a key element of active listening according to the text?
- Interrupting the speaker with your own thoughts
- Engaging in side conversations while listening
- Giving the speaker undivided attention (correct)
- Focusing on preparing a rebuttal
What type of communication can also 'speak' loudly according to the text?
What type of communication can also 'speak' loudly according to the text?
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What should you put aside when giving the speaker your undivided attention according to the text?
What should you put aside when giving the speaker your undivided attention according to the text?
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Study Notes
Active Listening
- Showing you are listening can be done through maintaining eye contact, nodding, and facial expressions that indicate engagement and interest.
- When listening in a group setting, avoid interrupting others, dominating the conversation, and getting distracted by internal or external factors.
- A key element of active listening is giving the speaker your undivided attention, which involves putting aside distractions such as phones and personal thoughts.
Nonverbal Communication
- Nonverbal communication, such as body language and tone of voice, can also 'speak' loudly and convey just as much information as spoken words.
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Description
Test your active listening skills with this quiz on the five key elements of active listening. Challenge yourself to pay attention, give undivided attention, and recognize nonverbal communication to become a better listener.
