5 Questions
What is a key element of active listening according to the text?
Using body language and gestures to convey attention
How does the text suggest one should show that they are listening?
Nodding occasionally and using facial expressions
What should one do to ensure undivided attention to the speaker?
Put aside distracting thoughts
How does active listening relate to nonverbal communication?
Active listening involves 'listening' to the speaker's body language
What type of verbal comments should one use to encourage the speaker to continue?
Small verbal comments like 'Yes' and 'Aha'
Test your active listening skills with this quiz on the five key elements of active listening. Challenge yourself to pay attention, give undivided attention, and recognize nonverbal communication to become a better listener.
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