Active Listening Skills Quiz
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Questions and Answers

What is a key element of active listening according to the text?

  • Engaging in side conversations when listening in a group setting
  • Preparing a rebuttal while listening
  • Being distracted by environmental factors
  • Using body language and gestures to convey attention (correct)

    • How does the text suggest one should show that they are listening?

  • Engaging in distracting thoughts
  • Avoiding eye contact with the speaker
  • Nodding occasionally and using facial expressions (correct)
  • Preparing verbal rebuttals

    • What should one do to ensure undivided attention to the speaker?

  • Encourage side conversations in a group setting
  • Engage in mental preparation of rebuttals
  • Be distracted by environmental factors
  • Put aside distracting thoughts (correct)

    • How does active listening relate to nonverbal communication?

    <p>Active listening involves 'listening' to the speaker's body language</p> Signup and view all the answers

    What type of verbal comments should one use to encourage the speaker to continue?

    <p>Small verbal comments like 'Yes' and 'Aha'</p> Signup and view all the answers

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