Podcast
Questions and Answers
What does active listening refer to?
What does active listening refer to?
- Pairing positive listening behaviors with positive cognitive listening practices (correct)
- Ignoring environmental noises while listening
- Simply hearing sounds while someone is speaking
- Nodding in agreement while someone is talking
How can physical and environmental noises be managed during listening?
How can physical and environmental noises be managed during listening?
- By pretending to listen while being distracted by the noises
- By increasing the volume of the speaker's voice
- By using earplugs to block out the noise
- By moving locations or manipulating lighting, temperature, or furniture (correct)
What is typically thought of as a key sign of active listening?
What is typically thought of as a key sign of active listening?
- Distractedly looking around the room
- Frequent nodding
- Checking the time while listening
- Eye contact (correct)
When should important listening activities be avoided?
When should important listening activities be avoided?
What must effective listeners work to maintain?
What must effective listeners work to maintain?
Flashcards
Active Listening
Active Listening
Pairing positive listening behaviors with positive cognitive listening practices.
Manage Noise
Manage Noise
Moving locations or manipulating lighting, temperature, or furniture to reduce distractions.
Key Sign of Active Listening
Key Sign of Active Listening
Sustained eye contact.
Avoid Important Listening
Avoid Important Listening
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Effective Listening Focus
Effective Listening Focus
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Study Notes
Active Listening
- Active listening refers to the process of fully concentrating on what is being said, understanding the message, and responding appropriately.
Managing Distractions
- Physical and environmental noises can be managed during listening by minimizing or eliminating distractions, such as turning off electronic devices or finding a quiet space.
Signs of Active Listening
- Maintaining eye contact is typically thought of as a key sign of active listening, as it shows engagement and attention to the speaker.
Avoiding Important Listening Activities
- Important listening activities should be avoided when the listener is tired, stressed, or distracted, as these states can impair effective listening.
Effective Listening
- Effective listeners must work to maintain their attention and focus throughout the listening process, avoiding internal and external distractions.
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