20 Questions
In case of an accident involving an ambulance, who is responsible for raising the Accident Report and Work Order in the Hospital Emergency System (HES) for repair and maintenance of the vehicle?
Station Management
If an injury or trauma occurs to the ambulance crew or other persons during an accident, what immediate action does the Communication & Control (C&C) center take?
Dispatch another ambulance to shift the victims to the hospital
In case an accident occurs while an ambulance is shifting a patient, what action does the C&C center take?
Dispatch another ambulance to continue shifting the patient
Which department collects and aligns data related to ambulance accidents for the monthly Accident Inquiry Committee meeting?
Fleet Management department
Which departments are represented in the Accident Inquiry Committee that reviews ambulance accidents on a monthly basis?
HR, Admin & Security, Fleet, and SRMS-Operations
What is a key parameter considered for ambulance parking according to the procedure?
Presence of surveillance cameras
On which occasion would an ambulance typically be parked for picking up a patient from home?
When picking up a patient from a nursing home
What should be done immediately by the driver in case of an accident resulting in ambulance damage?
Contact C&C via Wireless Communication mode
Why is it important for an ambulance to be parked in a spacious location?
To provide easier access for other vehicles
What is a guideline for parking an ambulance at the hospital?
Don’t park on the gate of ER
What should an EVO do when assisting EMT in patient management during a disaster?
Provide assistance in shifting patients only if directed by EMT
What is one rule mentioned when parking an ambulance at a key point?
Ensure it is in a visible and safe place
What measure should be taken if an ambulance has to park to pick up victims of road traffic accidents or disasters?
Follow disaster management protocol if handling disaster victims
Why is it advised not to leave an ambulance unattended when parked?
To assist Paramedic/EMT in patient management and transportation if needed
What is the primary responsibility of the ambulance crews when dispatched to a life-threatening or serious case?
Pick up the patient immediately without any queries, regardless of their condition
What is the process for transporting a critical patient from a hospital?
Fill out the Critical Transport Form and obtain the attendant's signature before moving the patient
If an ACLS/ALS ambulance is not available for a life-threatening or serious case, what should the BLS ambulance crew do?
Deal with the case themselves and call physicians or the Paramedic Manager if needed
What is the role of the Command and Control (C&C) center in catering to life-threatening and serious cases?
Dispatch ACLS/ALS resources as a priority and manage interceptions with BLS ambulances if needed
What is the process for reviewing decisions made by the Accident Inquiry Committee?
The decisions are reviewed by the ED-SRMS (Emergency Department - Safety, Risk Management System) for a final verdict, and then incorporated as per HR policy
What is the purpose of the Critical Transport Form when transporting a patient from a hospital?
To obtain consent from the patient or their attendant for the transport
Test your knowledge on the proper procedures for reporting and managing accidents/incidents, including damage to vehicles. Learn about raising Accident Reports, Work Orders, and real-time site visits. Understand the protocols in case of injuries or trauma to personnel.
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