A&C Exports: Improving Foreign Language Skills

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

Globalization involves the interaction and integration among people, organizations, and governments worldwide.

True (A)

The American market saw a resurgence in 2003, and unemployment rates dropped significantly.

False (B)

China is responsible for producing 24% of the world's steel.

True (A)

Western Europe has experienced growth in its industrial sector over the past decades.

<p>False (B)</p> Signup and view all the answers

South Korean companies have outperformed European shipyards by making their ships more efficiently and cheaply.

<p>True (A)</p> Signup and view all the answers

Nearly all British coal mines have closed due to high production costs.

<p>True (A)</p> Signup and view all the answers

High tech jobs have declined due to globalization.

<p>False (B)</p> Signup and view all the answers

Most workers in the UK have found employment in the services sector.

<p>True (A)</p> Signup and view all the answers

Globalization has not affected knowledge-based services.

<p>False (B)</p> Signup and view all the answers

Globalization can be seen as a form of capitalist expansion that integrates local and national economies into a global, regulated market economy.

<p>False (B)</p> Signup and view all the answers

Flashcards are hidden until you start studying

Study Notes

Exporter Enjoys the Fruits of Learning Foreign Languages

  • A&C Exports, a small company, successfully exported potatoes to Italy after teaching its staff to speak foreign languages.
  • The company's annual export sales rose by 40% after improving its foreign language skills.
  • Initially, the company used an interpreter to target Italy, but this was frustrating and limited in establishing relationships.

Karen Burdett: an Export Success

  • Karen Burdett, a language specialist, joined A&C eighteen months ago and is the key to the firm's export success.
  • Burdett improved her Italian language skills in four weeks by listening to Italian videos, reading newspapers, and watching videos.
  • She established a strong relationship with clients in Italy by being patient and open about her language limitations.

Communication

Writing

  • Types of letters: letter of enquiry, covering letter for a fax, and email
  • Salutations and endings:
    • Dear Sir/Madam -> Yours faithfully
    • Dear Mr/Mrs/Miss/Ms+name -> Yours sincerely
    • Best regards for business contacts you know well

CVs

  • Common headings and categories:
    • Marital status
    • Referees
    • Employment history
    • Permanent address
    • Educational history
    • Skills
    • Title
    • Personal details
    • Hobbies and interests
    • Surname
    • Qualifications
    • Date of birth

Talking Business

Employment

  • Economic activity is split into three broad sectors: agriculture, industry, and services.

Vocabulary

  • Adjectives to describe jobs:
    • Boring
    • Reliable
    • Creative
    • Conscientious
    • Trustworthy
    • Worthwhile
    • Ambitious
    • Enthusiastic
    • Secure
    • Confident
    • Challenging
    • Dynamic
    • Flexible
    • Stressful
    • Patient

Reading

The Industrial Revolution

  • Britain led an industrial revolution from the 1750s to the mid-19th century, producing consumer goods for the world.
  • Generations of workers spent their entire careers in the same workplace.

Globalization

  • Most consumer goods are now made in the East, primarily in China or Vietnam.
  • Manufacturing gravitates to countries with lower labor costs or more efficient production methods.
  • The US economy recovered in 2003, but unemployment remained high due to the loss of 2 million manufacturing jobs.

The Impact of Globalization

  • Globalization is the process of interaction and integration among people, organizations, and governments worldwide.
  • Examples of globalization's impact:
    • China has become a major producer of toys and steel.
    • Western Europe has seen a decline in its industrial sector.
    • South Korean companies outperform European shipyards.
    • British coal mines have closed due to cheaper imports from Australia.
    • High-tech jobs have become more prevalent.
    • Most workers have ended up in the services sector.
    • Globalization has even impacted knowledge-based services, threatening outsourcing of jobs.

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

More Like This

Language Skills Challenge
3 questions

Language Skills Challenge

DelectableHeliotrope8822 avatar
DelectableHeliotrope8822
Language Skills Quiz
3 questions
Types of Language Skills
6 questions

Types of Language Skills

ProudEternity6879 avatar
ProudEternity6879
Language skills Quiz
30 questions

Language skills Quiz

PreciseCarnation avatar
PreciseCarnation
Use Quizgecko on...
Browser
Browser